HT3728 Time Capsule needs constant re-starts

I’m using one of the new Time Capsules (2tb) connected by ethernet. Time Machine, on a number of occasions, stops backing up. There is no notice. It behaves as though it is backing up. Attempts to enter Time Machine result in an endless search for the backup volume. The only thing that corrects this is to Re-start the Time Capsule. Doing so immediately solves the problem. However, I’ve had to do this about 10 times in the past month. It’s becoming more frequent. I’ve had the Time Capsule for months and this is a fairly recent problem. I’d appreciate any help or insight available.

There is a problem which has been ongoing between Mountain Lion.. (although Lion is also affected) and TC.. it has not been fixed yet.. where the computer simply loses the TC hard disk.. although networking is going fine. It has forgotten where the TC is. The reboot gets it back alive again.
I have no clear work around.. I have to say I still basically run Snow Leopard.. which is a marvellously stable platform.. although I have ML MBP it is not on long enough for me to give much other than it seems more problematic.
The latest ML update has not been without issues. An SMC reset is something Apple did recommend. Some computers might even have SMC bios update.
Worth a check.
I would make sure you use all names, short, no spaces and pure alphanumerics.
See C9 for reasons. http://pondini.org/TM/Troubleshooting.html
Most of the other work arounds have to do with wireless.. but I would like you to figure out if dhcp is involved at all.. Is the TC the main router of the network or bridged?
Try a much shorter lease time.. eg 30min. or try a much longer lease time.. several days. See if those help.. You will do it in the TC if router or in the main modem router if the TC is bridged.
In finder manually mount the TC disk.. use top menu area, Go, connect to server.. and type in the address.
AFP://TCname
It will ask for password, which is public by default.. store that in your keychain.
You can also try an SMC mount instead. SMC://TCname
Obviously using the actual TC name.

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Time Capsule needs constant reboots

I have a Time Capsule with a 1TB USB drive attached. I find that it works fine for around 12-18 hours, and then I cannot connect to it over Ethernet or Wifi. Airport Utility hangs when connecting, backups fail (error 22), Finder cannot connect to the disks (error -50) etc. A reboot fixes it, but I cannot be rebooting my Time Capsule every 12 hours! I noticed it does get quite hot.
Thoughts?

There is a problem which has been ongoing between Mountain Lion.. (although Lion is also affected) and TC.. it has not been fixed yet.. where the computer simply loses the TC hard disk.. although networking is going fine. It has forgotten where the TC is. The reboot gets it back alive again.
I have no clear work around.. I have to say I still basically run Snow Leopard.. which is a marvellously stable platform.. although I have ML MBP it is not on long enough for me to give much other than it seems more problematic.
The latest ML update has not been without issues. An SMC reset is something Apple did recommend. Some computers might even have SMC bios update.
Worth a check.
I would make sure you use all names, short, no spaces and pure alphanumerics.
See C9 for reasons. http://pondini.org/TM/Troubleshooting.html
Most of the other work arounds have to do with wireless.. but I would like you to figure out if dhcp is involved at all.. Is the TC the main router of the network or bridged?
Try a much shorter lease time.. eg 30min. or try a much longer lease time.. several days. See if those help.. You will do it in the TC if router or in the main modem router if the TC is bridged.
In finder manually mount the TC disk.. use top menu area, Go, connect to server.. and type in the address.
AFP://TCname
It will ask for password, which is public by default.. store that in your keychain.
You can also try an SMC mount instead. SMC://TCname
Obviously using the actual TC name.

Do i need to set up the time capsule airport before i start backing up using time machine with my time capsule?

Do i need to set up the time capsule airport before i start backing up using time machine with my time capsule?

Some setup is generally required.. because the TC is a network device.. not a plug in via usb.. therefore it has to exist somewhere in your network.

Does Time Capsule need to be plugged into anything other than power to work

Sorry if this is a real newbie question. I don't own a Time Capsule yet, but am thinking of buying one. What I am wondering is, can I just hide the Time Capsule somewhere in the house (away from burglars) and just have it plugged into a power outlet - i.e. no ethernet/DSL modem - and still have my Mac talk to it? (I already own an Airport Extreme and that's connected to my DSL modem.) I am not sure about this because the online manual talks about plugging it into a DSL modem as well.
Thanks in advance.
Phil

Welcome to the discussions!
One of the configuration options for the Time Capsule is to set it up to "join a wireless network". In this type of configuration, backups occur only over wireless.
As long as the Time Capsule is located where it can receive a good wireless signal, backups will occur correctly. A cabinet may not be a very good location for the Time Capsule for several reasons...one, the Time Capsule needs plenty of free airspace to run without overheating and two, the wireless signal may not be strong enough to be reliable in the cabinet location, especially if this happens to be a metal cabinet.
Backups will occur much faster if you can connect the Time Capsule to the AirPort Extreme using an ethernet cable. Or, if it's not possible to run an ethernet cable to the desired location of the Time Capsule, you might want to take a look a a pair of ethernet powerline adapters to accomplish the same goal by using the AC wiring in your home to transmit the ethernet signal.

Time capsule needs a Modem ?

Hi Everyone
Just wondering whether a Time capsule needs a modem ?
Because some routers are routers+modem built in is this the same ?
thanks

The Time Capsule doesn't contain a modem.
(66246)

HT3728 how do I know what my airport express time capsule needs to be replaced?

I believe I have router problems. I have installed a new cable modem and I have good bandwidth from comcast but my base station, time capsule, router seems to now be able to handle the wi-fi in the house. I have the router serial number but I don't know the abilityof this instrument.

That is the oldest of the TC.. it is more than capable of 24mbps but wireless may become poorer as the power supply declines.. it will eventually stop working.. it is well over 4years old most likely unless you bought refurbished.. reliable operation is about 3years.. (plus 3days to be exact) at which point it can die any second.
You have had a good run.. replace it.
Poor signal on the Express.. which I note you didn't mention in your first post.. should be reset and located nearer to the TC.. they are not picking up enough signal to work well. If you have the latest express.. plug it by ethernet to the TC and bridge it.. turn off wireless in the TC and use the Express only.. that may work better until you steel yourself to purchase a new TC/Wireless router.

Time Capsule needs to be reset every time I print wirelessly or watch Apple TV

Hello all!
My Time Capsule keeps dropping my wireless printer and Apple TV. Every time I want to stream a movie to my Apple TV it needs to be reset, and everytime I want to print wirelessly it needs to be reset. However, my internet connection remains constant and never has any interuptions.
Please help, it's getting really annoying to run upstairs to reset the time capsule every time I wanna watch a movie.
Thanks

It is reported here all the time that the TC needs daily reboots.. you are highly fortunate that it is only weekly..
The fact is the old TC using 7.5 firmware was probably hugely more reliable than the current one which is not able to be flashed back beyond 7.6. There is a bug.. and as yet no Apple confession of issues.
But most people can get away without a reboot.. you just need to disconnect all users.. which was an option in the v5 utility.. now left out of v6.
Strongly recommend you install v5 utility.
(Or get electrical timer to restart the TC on a nightly basis).
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0
Most common message in history of the TC.. something has failed to unmount.. Lion and esp. Mountain Lion are affected.
Simple way.. reboot the TC to lose the connections..
Might take a network reboot.
But from 5.6 utility you can disconnnect all users.
Read C12 here. http://pondini.org/TM/Troubleshooting.html

Does Airport Time capsule needs to be always connected by WAN to wifi router to use as external hard drive?

Hi,
I'm getting puzzled.
I have:
New Airport Time Capsule
MBP 15 Retina
MBP 15 2008y
ATV3
Broadband with wifi SkyHub router
iPhone 5s
To use the Capsule as wireless external Hard drive does it needs to be always WAN cabled to SkyHub wifi broadband router? Awkward if does.
If I plug it out I can't see the capsule in the Finder?
How to set it up?
How to move files?
I wish to have on the capsule iTunes & iPhoto libraries, other documents and have acces to them from both MBPs and phones. Not as back up machine but for everyday use.
Thanks
Marcin

I wish to have on the capsule iTunes & iPhoto libraries, other documents and have acces to them from both MBPs and phones.
That is possible for your MBPs but not for your iPhones. In addition, you are likely to find its performance with iTunes and iPhoto to be unacceptably slow, to the point of uselessness.
If you really want to, it is possible to configure the Time Capsule join your existing router as a wireless client. In that configuration it will be available to your wireless network as a storage and backup device. It does not strictly need a wired connection to your router. To configure it that way it is best to start with a "hard reset".
It's not worth the effort though, due to the unacceptably slow transfer speed you are likely to achieve.

Time capsule needs daily reboot to function. Any suggestions?

My time capsule is my primary wireless router. It needs daily re-boot [power off, power on] to function. Any help appreciated.

The 7.6.4 firmware is poor.
So first step..
Downgrade to 7.6.1 (that is firmware btw, not version of the TC.. the version is Generation 1 - 4 all of which can run any firmware up to 7.6.4).. if you TC is earlier say Gen3 then I would even take the firmware back to 7.5.2
Downgrade by holding down the option key when you select the version number on the summary page.
Second step.. Factory reset and start over with fresh names.. all names should be short, no spaces and pure alphanumeric.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
If you continue to have wireless issues, I recommend giving different wireless names to 2.4ghz and 5ghz.. eg TC24ghz and TC5ghz and set the channel to a fix value.
If the mini is connected by ethernet and has no problem then the issue is wireless.
Third step .. Make sure IPv6 is on and set to link-local. eg wireless in the computer.
And in the TC.

Just bought new time capsule- need help setting up WiFi network with another router

Here ismy situation.
I had a wireless network setup up at home using a Belkin wifi router.
I have 2 macBooks (1 pro, 1 air) and 2 iphones that connect wirelessly and a desktop PC that is hard wired to the ethernet port. In addition, I have a Verizon wireless network extender plugged in by ethernet. All of the hard-wired gear is in our 3rd floor attic office (and the wireless signal was strong throughout the house).
The Belkin wifi router was plugged into a wall ethernet jack that is in turn wired into a Linksys router in the basement (along with multiple other ethernet ports througout the house) and is hardwired to the Cable modem next to it. All of the hard-wired ethernet stuff (including the router in the basement) was there when we bought the house, and I have no clue in the tangle of wires how to sort them out (but don't really think I need to)
I just purchased a TimeCapsule to do wireless backups of my 2 macbooks, and tried to set it up alongside the existing wireless modem.
Needless to say, this did not work well. I called AppleCare, and was told that the TimeCapsule needs to be the "1st" wireless adapter, so I went into the basement, and connected the time capsule directly to the cable modem, and then out to the basement router. The Belkin router still needs to be in the attic to supply the PC and the Verizon adapter (so it is near a window for GPS signal).
If I try to name the WiFi network the same SSID on both the TC and the belkin router (to have dual signal strenth coverage) the whole thing gets messed up and the TC cannot be "found" by the aiprort Utility software.
What I have done now is that I have 2 side-by-side wireless networks with 2 unique names (actually 3, because I enabled the 5Ghz signal on the TC), but our wireless devices do not "switch" automatically from one SSID to another stronger signal SSID as we move through the house
Here's the question: How do I name them the same so that the devices will switch effortlessly to the stongest signal? I understand it involves switching the "channels" but don't know how to do it right now. Currently, everything works, so I don't want to mess it up tinkering. Another caveat- there are several other wireless networks from neighbors houses that I can "see". I jsut downloaded a program called iStumbler that shows the channels, but not sure what to do with that info.
Any advice would be appreciated.

Here's the question: How do I name them the same so that the devices will switch effortlessly to the stongest signal? I understand it involves switching the "channels" but don't know how to do it right now. Currently, everything works, so I don't want to mess it up tinkering. Another caveat- there are several other wireless networks from neighbors houses that I can "see". I jsut downloaded a program called iStumbler that shows the channels, but not sure what to do with that info.
Any advice would be appreciated.
OK.. sounds like a mess.. or at least messy and the previous people should have left a log book with all the IP address info in it.. you have far too many routers.. but from here it is impossible to tell how they are configured. Most are probably just setup as AP.
Naming rule for wireless.. Same SSID same security different channel.
SSID ie wireless name to work on the PC side should have no spaces and no special characters. TC name should also follow that rule. So the devices need to all set with fixed channels.
Don't worry too much about iStumbler and what is outside your house.. there isn't enough channels at 2.4ghz anyway. And you are going to need to use them all. There are only three non-overlapping channels. 1, 6, 11 so set each device to one of those channels. The TC should be as close as you can to where you normally use the MacBooks.. and turn on the 5ghz. You will have to leave it to automatic name so the Macbook can also roam across from 2.4 to 5ghz. But if you care to use a different name and force it onto 5ghz the speed is much better as long as you are in the same room.
Roaming is great in theory.. often in practice it just doesn't work.. you need to step in and turn off wireless and then turn it back on.. you can quickly see which router it is connecting to by hold down the option key when you click the airport fan in the top menu area.. and look at bssid.. you will have to figure out which number MAC address relates to which router.
Also do not be surprised if Lion gives you issues. It seems to often drop out and lose connection to the TC as a backup device even if internet is still working.

Time Capsule: Need help accessing my video surveillance DVR from the Internet.

I am using the latest 4th Generation Time Capsule attached to a DSL Modem. My 4 video Survilance DVR is connected to a switch then to the Time Capsule. How or what is needed to be able to access the DVR via the internet. I am able to access the DVR from within the home network only. Would appreciate some guidance.
Thanks in advance.

Is the modem bridged?
If not and working in router mode then the TC should be bridged.. this will never work if you have double NAT.
Whichever box is the main router will need to forward the required ports for the camera dvr.. does the software use port 80 ie html?? That means you just forward port 80 to the IP address of the dvr. But find out the port.. the dvr instructions should tell you. Port forwarding on the TC.. ain't hard.. just google for the instructions. If the dsl modem is router, read its manual.
You will need to lock the ip of the dvr so it doesn't shift. Do that in the router if possible but I am not sure you can on the TC. You will need to do it on the device using a static ip.
The other thing is public IP .. do you have a static public address.. if not you will need to run dyndns. this is not available in the TC.. as most things are not available. So you will also need to check the dvr remote access instructions as it might have a dyndns client.. or you will have to use dsl modem as router even if you currently bridge it.
Sorry this is making it complicated.
Give some feedback and we can go from there.
What is the main router?
What modem is it exactly?
What make and model is the DVR? A URL to the pdf manual will help if it gets complicated.
What port do you use to access the DVR?
Is there a dyndns client in the dvr?

I am assuming the Time Capsule needs a router, my router is old, what is the best router to get?

I have the Time Capsule and a very old router. I am assuming that I have to have a router, what should I get for a new router? Can the Time Capsule be its own router?

The Time Capsule is a wireless router, but it does not have a modem on board, so you will need a modem to be able to connect to the Internet.
The "best" modem to use is probably one that your Internet Service Provider supplies, since you know that it will be supported in the event of difficulties. Often, an ISP will give you a modem free of charge with a commitment for a year or more of Internet service.

Time Capsule needs to be sent back to the design shop!!!!

Clearly this product has serious compatibility issues and needs a lot more work to be part of the Apple family of high quality products.
Mine is going in the bin!

Hard to really address anything or try and help since you haven't posted a question, or provided any specifics.
Personally I'm pretty happy with the design. Looks nice and runs well, we're pretty happy with our unit. I've got one older external drive that isn't recognized when I plug it into the back of Time Capsule, but considering the age of the 3rd party drive I'm not complaining. Besides, there's a reasonable chance that with the next firmware upgrade, that drive may wind up being supported.
Sorry to hear you're having trouble with yours.
Trilo

Time Capsule - need DSL cable?

Apart from the power cable to my Time Capsule, do I HAVE to use a DSL cable / internet cable to set up my Time Capsule? I have WiFi in the house, could I use that? After set up is the only cable required to back up data between my MacBook Pro and TC

I have a WiFI router which has 4 ethernet slots, so I can use the router via the ethernet cable for the internet source; does TC always need to be connected to the internet
The TC needs to be permanently connected to one of the Ethernet ports on the router.
and then the TC to my Macbook Pro is made from the TC to the Mac by WiFi?
The first, or "master" backup will copy over all of the data on your Mac to the TC, so that process will go 3-5 times faster than wireless, on average, if you use an Ethernet connection from your Mac to one of the LAN <-> ports on the TC for this first backup.
Once the first backup has been completed, then you can disconnect the Ethernet cable from the Mac to the TC and use wireless for subsequent backups, since you will only be backing up the changes that have occurred on your Mac since the last backup. This should only take a few minutes or so each hour.

HT3728 Time capsule has lost power, how do i repair this & recover the files?

The time capsule has lost power, isthere away to reset this so it will operate again, where can i get it repaired if not & can i recoverthe files?

So the TC is dead.. ie no lights on. no body home??
When you plug the power in, look closely at the front and ethernet leds.. do any flash.. or all dead?
Apple will not repair them. If you have applecare on a computer it will be replaced.
Files can be recovered by voiding the warranty and removing the hard disk.. place in usb holder and plug into the computer.
http://www.ifixit.com/Device/Apple_Time_Capsule
Gen3 if yours is A1355 is probably shorted board .. not a power supply gone bad.. although a repairer would need to look at it.
Here is the repair instructions for A1355 I did.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
AFAIK at this point Chris in the UK, and myself in Australia are the only people crazy enough to do it.
If you have an electronics repair type he might help you. It is easy to do.. and so far very successful.. and once fixed have remained good. Happy to give more info if you contact me direct.
If you check the rubber foot and it is earlier model then it is just a dead power supply.
Apple and the apple repair network will throw it away if not under warranty.. if it is under warranty they will still throw it away just they will give you a replacement.

HT3728 Time Capsule needs constant re-starts

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