HT3728 time capsule not connected (not seen in AirPort Utility)

I have recently moved and my Time Capsule does not appear on AirPort Utility just has a flashed amber light. I've tried a factory reset as I have recent upgraded to a second hand MacBook Pro. Some threads suggest a full backup and reinstall of OSx will do the trick but this seems extreme... any other ideas?

Do this in full isolation..
Plug a LAN port of TC into the MBP by ethernet.. I hope yours has an ethernet port.
Turn off wireless in the MBP.. disconnect anything else from the TC.
Now see if the airport utility can find it.. if nothing.. then do a factory reset of the TC..
ie.. hold in reset before you power on the TC.. keep holding in reset for 10sec after the TC powers on.. three arms or a friend helps if you don't have 3 arms. Hold in reset until the front led flashes rapidly. Then release.
Airport utility will now be able to find the TC..
Set it up as you like.. do everything.. wireless, TC name.. security.. etc. update the TC.. then return to the network.
NOTE.. no reset on the TC will do anything to data on the TC hard disk ..
You certainly do not have to wipe the laptop.. but if you have continuing wireless issues.. a clean install might be the only way to fix it.. upgrade installs are still bad news.

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Time Capsule Not Seen By Disk Utility, Not On Desktop

My 1T TC works like a champ and backs up as expected. Can TC be used as an ordinary external HD in addition to being the location of TM back ups. The TC does not appear on my desktop and is not discovered by Disk Utility.

Rocky,
Be very careful with the xxxxxx.sparsebundle file. That is an image of all of your Time Machine backups. Leave it alone unless you want to delete all of your backups.
If you do want to delete your Time Machine backups, use the gear icon just above the xxxxx.sparsebundle file. Click the .sparsebundle file to highlight it and select Move to Trash. This is only safe way to do this.
There is also an alternate way to delete your backups and wipe the Time Capsule clean if that is what you want to do. Open AirPort Utility, select Manual Setup, click on the Disks icon, then click on the Disks tab just below that and select Erase. This is probably the better option if you want to start over with a clean disk.
Now, if you want to create a folder or folders on the Time Capsule to move files into, use that same gear shaped icon in the preceding paragraph and select New Folder. Once you see the folder, you can rename it as needed. Create more folders in the same way. You can drag files into the folder from the desktop.
I haven't tried any kind of automated backups into the folders and don't know if this might be possible.
If you add folders and keep your Time Machine backups, Time Machine will leave the folders alone even if the TC is full and deleting old backups to make room for new Time Machine backups.
Hope this helps. Just be careful and you will be fine.

Time Capsule not found in airport utility

I have a 2nd gen time capsule that is having some difficulties. It seems like it has been since the latest (7.6.1) update.
After a while, my wireless clients cannot connect to it, and it won't show up in the AirPort utility. If I power cycle it, it shows up again, and clients can connect.
When it isn't listed, the light on it is still green.
It ALSO seems that the time machine can back up to it still .
Any ideas?

It may help to power cycle the entire network if you have not already done so. This will get everything back in the right sequence on your network.
Just power everything off in any order that you want
Wait a minute or two
Start the modem first and let it run a minute by itself
Start the next device connected to the modem the same way
Keep starting devices one at a time a minute apart until everything is powered back up

Time Capsule not Showing in Airport Utility

I decided to re-set my Time Capsule this afternoon. The green light is on but it is not showing in the Airport Utility and Time Machine says there is no back up disc available.
What can I do?

Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the Time Capsule.
Restart both your Mac and the Time Capsule and then open AirPort Utility to see if your Time Capsule has been found.
If the Time Capsule is still lost, disconnect the Ethernet cable and perform a Factory Default Reset on the Time Capsule as follows:
Pulll the power cord from the back of the Time Capsule
Wait a few minutes
Hold in the reset button and keep holding it in while you plug the power cord back in to the Time Capsule
Keep holding the reset button an additional 8-10 seconds and then release the button
Allow 30-40 seconds for the Time Capsule to restart to a slow, blinking amber light
Connect the spare Ethernet cable from your computer to one of the LAN <-> ports and open AirPort Utility to reconfigure the device

Time capsule not appearing in airport utility

I'm trying to connect my Time Machine to my Sagecom F@st 2864 wireless router to use it in time machine. However, airport utility does not see the time machine. What's weird is that when I brought it in to the apple store it appeared to work.
Any ideas? I tried connecting it through both the WAN and LAN ports in the router and both don't work

AirPort Utility only works with Apple devices. Using that device with Time Machine is unsupported and should be expected to result in total data loss eventually.
Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
If you're determined to use the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

Time capsule not showing in airport utility? recently moved house and new internet set up!

Hi
I had a time capsule set up and working perfectly then we moved house, changed ISP and now time capsule light is flashing amber. When I open the Airport Utility only the internet (i.e. a globe) shows, no time capsule. My Macbook Pro has no ethernet port or I would have tried hardwiring! I can enter the time machine but back up history is red.
I read that latest OS may require a rename of the capsule if the original name was long (29 characters including spaces at present) but to change it the support says to access it via the airport utiltiy which I can't do!
Help anyone?!
Sam

Simply factory reset the TC and start over.
Any time you move the network configuration the TC will require a new configuration.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

Time Capsule not responding in Airport Utility on setup after hard reset.

I have been trying to set up my Time Capsule after a hard reset.
I am seeing the Time Capsule in Airport utility with default settings, however when I choose continue to setup or manual setup it tells me I need to switch networks to continue and then gives me the following message.
BASE STATION ERROR: AirPort Utility was unable to find your Apple wireless device.
The Time Capsule continues to work as a hub for devices connected to it but I am unable to see the hard disk or use the wireless functions. Any ideas?

Thank you. The computer is connected directly to the time capsule through ethernet and giving me those messages. I have tried resetting a couple of times to no avail. I guess I am starting to wonder if I have a problem with the Time Capsule which is only a year and a half old. As I mentioned I have number of devices connected through the LAN ports and they are all working fine. It is only the functionality of wirless and the hard disk that appears to be compromised.
Message was edited by: newkindofsoup
Message was edited by: newkindofsoup

Time capsule not located on airport utility!

I changed my house, so i had to install new internet system. I changed the settings on my time capsule. And i clicked forget this network. I think i made a mistake there. But my mac can find airport disk drive but airport utility can't track base station. Can anyone help?

Plug it in by ethernet and press the reset button on the TC.. until the front led flashes rapidly.. redo the setup.
If you are on Lion make sure you use 5.6 utility.
http://support.apple.com/kb/DL1482
For air you can use the USB to ethernet adapter.. if you don't have another computer.

Time capsule not recognized by airport utility?

I just connected my new TC to try to backup my macbook for the first time. Installed the airport utility and conected the TC, but the amber light won't stop flashing even though I connected it directly to the macbook or to de the modem.
How can I fix this?
WMF

I did nothing seems to work.
I installed AU and when I try to update and it tells me that I alredy have the latest version. I also have 10.5.8 OS.
Then I plug in the Ethernet cable to port (marked with the circle on top of ii) on the TC. Then to my MacBook's ethernet port then I turn-on the AU and then my TC. However, the TC never stops blinking amber.
What else should I do?
Thanks

HT3728 Time Capsule not found

After resetting my time capsule I still cannot see the device on my mac book pro, but I do get WiFi.

Likely, Mavericks bugs.
On your Mac.....
Open System Preferences (gear icon on the dock)
Open Network
Click on WiFi on the left to highlight it, then click Advanced on the lower right
Click the TCP/IP tab
Make sure that the setting for Configure iPv6 is set to Link Local Only
Click OK, then click Apply in the next window
Then, click Ethernet and repeat the same process as above
Restart the Mac
Then, pull the power plug on the Time Capsule, count to ten, then plug it back in
Wait a full minute for the Time Capsule to restart, then see if AirPort Utility can see the Time Capsule

HT3728 When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if I redo the factory reset.

The Time Capsule is not providing a wireless connection.
When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if I cancel the Airport Utility app and restart it. I performed the factory reset again, restarted the Airport Utility and received the same error. What are the steps to debug and fix the wireless problem?
My Time Capsule is connected to my FIOS router and to my Mac Mini. I am still able to connect to the Internet from the Mini via ethernet. It seems that the Time Capsule acts as a bridge for the ethernet connections between Internet to FIOS, FIOS to Time Capsule, and Time Capsule to Mac Mini.

Which model TC is this? The A1xxx number from the base please.
Try the setup in full isolation from the network.. so unplug the TC from the network.. and turn off wireless in the mini.. so you have mini--ethernet--lan port TC.. and nothing else.
Do the factory reset.
Now check if TC comes up in airport utility..
If it fails, turn on ipv6 local link.. if you are using 6.3 utility this could be necessary.
Still fails, try loading the v5 utility.. you will need to plug the computer back into the FIOS to get internet. Then depending on OS.. Lion according to your profile.. you can just down the utility.. ML takes more steps.
See below.
Do you have an iphone or ipad.. download the airport utility app and use those for the setup.. that can sometimes work better.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Airport Express not seen in Airport Utility! PleaseHelp!

Airport Express not seen in Airport Utility! PleaseHelp!
Changing Utility version did not help.
I have successfully used my Airport Express 802.11n A1264 (1st gen.) to stream my iTunes music wireless to my living room stereo. Lately my Airport Express looses connection after every restart and does not show in the Airport Utility.
I run 10.6.8 on a Quad core Mac Pro. up to date on al software updates per 10.6.8 I use a 3rd gen. Airport Extreme 802.11n.
W.W.

I actually did this by myself not into the computer but a secondary Ethernet port on myTripple play Fios modem.
The Express showed up right away. I did the reset and set it up in the utilities to join my existing wireless network. I don't remember all steps but at some point it asked me to put in internet info, I did not, and then it asked me if I wanted the amber flashing stoped so I could use it to stream music. I clicked yes and the set-up finished with a green light. After I disconected the Ethernet cable, plugged in the Express in my living room stereo wireless, it has been working normal since. I restarted a few times, green came right back.
James since you had the right idea I gave you the 10 points. Thank you for being helpful.
Walter

Mountain Lion installed Time Capsule not seen...

After installing Mountain Lion, my Time Capsule does not exist anymore... I use TC as a router, plugged directely to my MacPro, Mac Mini, and a Wi-Fi network to my 2 MacBookPro. After this instalation, I cannot "see" Time Capsule anymore... my iPhone does not accept my wi-fi... my MacBookPros too...
Please what happened? I cannot even creat a new Wi-Fi, because at the system preferences, network, it is no longer there (wi-fi)
The internet itself is working, I do not know how, because the green light in TC is on, I cannot "see" TC but the internet is there... How is it possible? Time Machine also do not exist...
Any help will be perfect.
Thanks in advance
Mario Lordeiro

Dr. Dave wrote:
Thank you but I returned the device. I was not aware that it is not possible to use unless it has an internet connection. That is not at all what I had in mind. Have a good year!
Maybe they were using imprecise terminology. Seems to happen a lot.
You can use Time Capsule without any Internet (WAN, or outside) connection. But you can only reach Time Capsule through a network (LAN, or local) connection - Ethernet or wireless. I guess a lot of people need to learn that "the Internet" and "a network" are not the same thing.

HT3728 TIme capsule not recognized on network

Hi
I set up my Time Capsule and did the first back-up with Time Machine and then decided to see if I could make Time Capsule go wireless -- it worked -- so I unplugged Time Capsule and moved it to a different location, off the desk and now Time Capsule is not recognized by the network. Has anyone else had this problem?

How is the TC connected to the network now and how was it connected before you moved it??
Do you still use internet via the TC? Is it working for internet connection but not backups?
What mode is the TC in.. ? Router, bridged or extend wireless.. join wireless?

Time capsule not found by airport but ethernet cable was working

So I turned time machine off some time ago,( got fed up with it constantly saving whilst recording music and slowing down stuff), now although i was happy (ish) as it was before, i can no longer find in preferences a drive to use as backup.
the alert box tells me that airport cannot locate, when i previously, and still do, have ethernet cabling connected .
The time capsule green light shows, but not backing up.
Can i find back up drives without airport utility being used?

Thanks for th response, i have upgraded to lion some time back and as i recall i've had this prob before and had to do a verification of some kind using the clean up disc utility.
I have already done...
the verification again without success, I did a repair disc permission on the Mac HDD,i did a restart of TC by unplugging and replugging without success.
I use TC for backup only, using ethernet and my router is wireless.
i'm reluctant to reset although I would if I could be sure.
What is the 5.6 utility?
My version 11.5.2, should i install the 5.6? if this is indeed an upgrade?
thanks for your time and patients
steve

HT3728 time capsule not connected (not seen in AirPort Utility)

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