HT3743 error 23 when restoring the iphone 4 to the original setting

how to fix this problem so I can reset the iphone 4 back to it original setting

You are going to have to provide a little more information in order for anyone to help you. What do you mean "get it back to it's original setting"?
What original setting are you referring to?
GB

Similar Messages

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

  • Has anyone been able to recover from an error -1 when restoring an Iphone 4

    Is there a way to recover from an error -1 when trying to restore an Iphone 4 or is this a hardware issue?  I have a friends Iphone 4 (GSM) and everytime I try to restore I get an unknown error -1 message at the very end of the restore.  Not much info is known about this error, I couldn't find anything online.  I've updated to the latest Itunes, cleared out the host files of computer and tried to recover with latest 6.1.3 OS, PLEASE HELP!

    Error 1 or -1 indicates a serious hardware failure.
    Take the device to Apple for evaluation and possible replacement.

  • I am using the latest Safari. When I open a saved web page, the page is replaced by a grid view of 12 sites I visited.  How can I restore the original setting ?

    I am using MacBook Air 13 for more than two years.  I appears some setting in Safari has been changed unwittingly. Now whenever I open a web-page I have previously saved, the "saved as" page disappears and is replaced by a screen showing in grid view the last 12 pages of sites I have visited.  How to restore the setting so that the web page when opened shows the page I have saved.

    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

  • HT201210 receiving error 1 when restoring an iphone 4s

    Reciveing Error 1 ehen trying to Restore.
    Need emergency Fix

    "the device may need service" where would you get this service? Apple does not service iPhones.
    This should state the device needs replacement or at least replacement of the Logic Board.
    This iPhone needs to be repaired.

  • HT4061 unknown error (2) when restoring an iphone 4 after upgrading to 11.1.1 release of itunes and 7 ios

    I have upgraded my phone to 7.0.2 and had a few issues.  I have tried to restore from a back and upon verifying the firmware rstore I get the error "unknown error occurred 2" can anybody help?

    Error 1 or -1 indicates a serious hardware failure.
    Take the device to Apple for evaluation and possible replacement.

  • HT1414 error 1611 when restoring my iphone 4s

    I downloaded snow leopard and my iphone is not being recognised on itunes so i am trying to restore and not able to do that either, error 1611 showing up.  tried to restart still having problems with same error

    Try this article:
    http://support.apple.com/kb/TS3694

  • Error 17 when restoring new iphone 5s

    just purchased new 5s from apple store.ca . trying to restore from backup. Error 17.

    Everything I've seen on the internets points to either security software, firewall, or a modified hosts file blocking your computer from connecting to gs.apple.com. You should try the steps from http://support.apple.com/kb/TS3694 under the section titled "Unable to contact the iOS software update server gs.apple.com".
    Unable to contact the iOS software update server gs.apple.com
    These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 when restoring my iphone i get an error code of 1015 , why is this and how do i restore my phone as now its stuck in recovery mode ?

    when restoring my iphone i get an error code of 1015 , why is this and how do i restore my phone as now its stuck in recovery mode ?

    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT201210 hi i get an itunes error -1 when restorting my iphone 5c could someone please tell me what the problem is thanks.

    when restoring my iPhone 5c I get error-1

    Hi suffianfrombirmingham,
    Welcome to the Apple Support Communities!
    I understand that you are receiving error -1 while attempting to restore your iPhone. In this situation, I would recommend forcing your iPhone into recovery mode and attempting an update. This will reinstall the operating system without erasing any data. 
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Best regards,
    Joe

  • HT201210 What does error 1015 mean when restoring my Iphone 3G?

    What does error 1015 mean when restoring my Iphone 3G?

    As easily found by googling:
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    In summary: your phone is likely jailbroken. If so, there is no more support available on these forums.

  • When restoring my iphone 4 i get a error message -50

    Hi can anyone help me im stuck. My iphone 4 was synced with a mac. my mac died, so I got a windows laptop. I downloaded I tunes and when restoring my iphone it comes up with a error message -50.
    can anyone tell me how to fix this problem?

    See this... http://support.apple.com/kb/TS3694

  • When restoring the iPhone 4, how do I prevent downloading iOS 5?

    iTunes downloaded the updated iOS 5 software yesterday.  I need to restore my iPhone 4 but I don't want the updated operating system.  How do I prevent/decline this from happening when restoring my iPhone 4 to factory settings?

    There is no 3rd gen 8gb ipod touch.  Apple did not make one.
    You have a second gen.  it wiull only go to 4.2.1
    Sorry.

  • How do i fix error 3014 in itunes when restoring an iphone 4 in dfu or recorvery mode ?

    how do i fix error 3014 in itunes when restoring an iphone 4 in dfu or recorvery mode ?

    http://support.apple.com/kb/TS3694#error3014

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