HT3743 Iphone 4 unlocked by at&t i did a restore from itunes and get an error message "your request cannot be processed please try again after sometime" I tried for a week now but same problem, please advice

I have Iphone4 brought from at&t USA(carrier locked) and i am in india now, i contacted at&t and requested for an unlock for me to use with indian carriers.
I got an email confirming the unlock has been completed from at&t and asked me to connect the device to itunes and do a back&restore, after the restore process i get an error message on itunes "your request cannot be processed, please try again after sometime" i tried it with my airtel sim card and also at&t sim card but did not work. I contacted at&t and they confirmed that the unlock request was successful but i still get the same error.
Please kindly help me if i need to do someting to be able to activate and unlock my iphone4

Excuse me. I am on a contract with O2 with an iphone 4s, suddenly xmas day it said "no service", took it to o2 who sent it to apple factory who refused to repair it because a screw missing.  I wouldnt know have never opened phone in my life,wouldnt know how to, then went direct to Apple Regent St London who also said "screw missing, warrenty void, then produced a phone just out of contract due to upgrade,a vodaphone carrier 3gs, it was unlocked but then told by apple the owner had to go to vodaphone and get it unlocked on their books which could take up to 48 hours, it is now 72 hours later and i have the same error despite backing up old phone with i tunes and i cloud,am very angry and am paying alot for a contract every month, all i can see is "no service and waiting for activation" and all ths started when I upgraded to IOS 6.Am extremely upset and still under warranty but no one seems to want to help me to connect to WiFI, i cannot keep going to Apple Regent Street at lunchtime and be shooed of with excuses, this replacement phone 3gs should work and it doesnt.  Am extremely annoyed with the info i have been provded wth by Apple staff.Now I havent had  a phone since 25th december.

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