HT3743 Why can't I purchase through iTunes why does it tell me to contact iTunes to complete purchase

Why does it tell me to contact iTunes to complete my purchase. Everything was fine last night, apple wants $20 to fix the problem can someone help me out. I've reset everything and it stills says the same thing.

You are more than likely not going to be able to get around this. Just go ahead and contact iTunes support via email.
http://www.apple.com/support/itunes/contact/

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