HT3748 i cannot receive email on my iPad my iPhone or my apple air cannot connect to my server any ideas?

i cannot receive email on my ipad mini my iphone or my apple air can someone help me out?

Who is your e-mail provider? IMAP or POP?
Troubleshooting sending and receiving email messages
Mail – Setup and Troubleshooting on iPad

Similar Messages

  • TS2621 I cannot receive email on my iPad but I can send emails. The incoming address is correct as it is working on my iPhone! I keep getting a pop up to verify my incoming address. It is correct and I have tried deleting it and putting it in again. Any i

    I cannot receive emails on my ipad but I can send them. When I try to fetch emails a pop up box tells me to says verify your incoming email setting in settings.  I have, it is correct as I am receiving emails on my iPhone with the same incoming address.  I have tried deleting it and putting it in again but that does work. The wifi is working fine when using the Internet. Has anyone any ideas what is happening and how I can rectify the problem?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • I cannot send emails from my IPad and IPhone

    I cannot send emails from my iPad or iPhone, but can receive them.  I can send from my iMac using the same settings and network...  Ideas?

    What is your iOS version? Try deleting the account in Mail and setting it up again. Repeat in second device if successful/necessary.

  • We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

    We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

  • HT1414 My iPhone4 (iOS 6) does not sync with iTunes. The message displayed suggests to return the iPhone to factory settings (which I cannot do). This happened after the iPhone was upgraded to iOS6 and performed one sync. Any ideas?

    My iPhone4 (iOS 6) does not sync with iTunes. The message displayed suggests to return the iPhone to factory settings (which I cannot do). This happened after the iPhone was upgraded to iOS6 and performed one sync. Any ideas?

    Lilasil wrote:
    The message displayed suggests to return the iPhone to factory settings (which I cannot do).
    Why not?

  • I cannot get emails on my ipad I have set up iCloud but cannot get emails from my laptop

    Cannot see emails on my ipad although I have set up iCloud successfully

    Icloud does NOT sync your emails.

  • I have a bigpond email account and can receive emails on both ipad and iPhone. I can receive on th iPhone when on 3G. When I connect either to a wi if network I cannot send emails. Get a message that says my email address is rejected by the server.

    I have both iPhone and iPad that will not send emails when I am connected via wi if. Have tried three wi if networks. I get a messag that says the sender address (my address) was rejected by the server. Any ideas on what I need to do?
    Rusty

    Hi and thanks again for trying to help.
    Definitely works ok from pc.
    Have deleted and re-established account a few times now but still the same.
    I have actually given up and added gmail account which is working fine.
    Sends and receives no problem.
    Bloody bigpond....
    We are not remote at all. Sitting in the fantastic Pavilion Hotel in Phnom Penh. Another couple here having trouble but not bigpond. Hotel staff have tried to help but to no avail.
    Giving up and stick with gmail until we get home then start trying to get resolution.
    Problem actually existed on a personal wi fi network in Melbourne before we left so I should have tried to resolve it then.
    Thanks again for suggestions.
    R

  • My MacBook Pro will receive emails showing the sender, subject and date/time, but will not show the text.  Any ideas? d

    My MacBook Pro will receive emails, yet the text is missing in all of them.  Any ideas?

    Try rebuilding the mailbox. This can take awhile if you have a lot of mail.
    Rebuild mailbox

  • TS3899 My wife's iPhone 5 all of a sudden will only receive email from her AOL account but not send AOL mail.  Gmail works great.  Any ideas?

    My wife's iPhone 5 will receive her AOL mail however all if a sudden last week stopped sending mail via her AOL account.  Any ideas?

    For the AOL account the outgoing SMTP settings must be wrong

  • I cannot receive emails keep getting connection to server failure on my iPad

    I cannot receive emails on my iPad.  Keep getting pop up connection to server failure.  What can I do?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • HT201320 I cannot get email on my iPad.  I have deleted the app and added it again. What else can I do?

    I Cannot receive email on my iPad. I have deleted the app and re added it.  What else can I do?

    Which app was that? Like Jim states, the built-in Mail app cannot be deleted, but if you have installed alternate means, such as the Gmail app, those are not deletion-protected.
    If you can successfully log in via a web interface to your mail account (thereby confirming that login credentials are valid and working), have you tried setting up the equivalent mailbox in the default Mail app? I currently have 9 different mail accounts/mailboxes accessible via the Mail app on both the iPad 4 and the iPhone 5 (3 are Microsoft Office365, 5 are Google corporate and the last is my ages-old Apple account), all in perfect sync.

  • Cannot send emails from my Ipad

    I am able to receive email on my IPad and Iphone 4s, but I am unable to send emails from these devices.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this: Delete the account in Mail and then set it up again.
     Cheers, Tom

  • HT204150 I am temporarily overseas and cannot send emails on my iPad back home to Australia.i can receive emails .What do I need to do ?

    I am overseas in New York temporarily and cannot send emails on my iPad. I receive emails ok. What do I need to do?

    Hi there
    You may find the troubleshooting in the article below helpful.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    -Griff W.

  • Cannot send email from my iPad

    The last few days I cannot send email from my iPad. I can receive normaly.
    Here is an image of the error I get. I get this error with every receipent... Please help

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Cannot send email from my IPad Air

    I suddenly cannot send email from my IPad Air. Keep getting message that my email recipient
    was rejected by the server because it does not allow relaying.  Don't understand what this means as I have been able to send email before.

    Paula, in most cases this message appears when you are sending email from a ISP server not in the pop settings and SMTP settings in your email program.
    In example if I send out email from my iPad I must be on my own isp's server to send. I have roadrunner but if I send email out using say Verizon's email server I will get a reject notice.
    You did not say what email program you are using but if it is hotmail or yahoo or your isp's email in two of these email accounts there are stand alone apps which work much better than the stock email program on the phone.
    If you are using road runner or another ISP email you must get the proper Pop3 (incoming) server settings and SMTP (send) settings from your ISP
    You can then just go into the Settings-Mail, Contacts and Calendar section and click on the email account and change to the proper settings from your ISP.
    You could delete as you were told but why bother when only the sending and receiving settings need to be entered.
    If the settings are correct, on an iPhone it tests the settings. If correct send an email. If incorrect you will need the proper settings from your ISP.
    It is actually very easy to do.
    Hotmail is not an option on my iPad air | Apple Support Communities
    Problems with POP email accounts set up on iPad... | Apple Support Communities
    Good Luck

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