HT3771 How do I know my new apple mac protected against trojans and viruses?

Is my new mac ok to survive a trojan like the new internet banking one?

There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
More useful information can also be found here:
www.thesafemac.com/mmg

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HT204053 i share apple ID and downloaded the new apple itunes software, now both phones share contacts and receive the same text messages...how do i fix this? How can i establish a new apple ID for a iphone and still use my computer to sync the iphone, wh

i share an apple ID for itunes with 2 separate iphones, i update IOS to 6.1 2 months ago, my contacts megered on phones and now i get the same text messages on both phones. How do i fix this?

To use iCloud your iPhones and your Macs should all be signed into the same account, what are you trying to achieve.?

Does my new apple mac air come with anti-virus?

does the new mac air come with anti-virus?

1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

HT204053 How do I create a new apple ID so my daughter and I don't get each others messages?

Please help...

Create your new ID by going to My Apple ID, then click on Create an Apple ID. When you have the new ID, go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with the new ID.

HT5312 How do I make a new apple account and delete the one I have now? I don't know my password for the id they use and it won't let me use my current email address?

How do I create a new Apple ID and delete my current one?

You can't delete an account, all you can do is remove any personal info from in and stop using it - but anything that you downloaded from the stores with it will remain tied to that account.
If you don't know the password for it then try this page to get it reset : http://iforgot.apple.com
If you also don't know your security answers, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.
How to create a new account : http://support.apple.com/kb/HT2731

How open the new apple mac keyboards

I have just bought the new apple mac keyboards (White) but have spilt something on them so need to open them up to clean them inside.Does anyone know how i can do this-thier appear to be something on the back but the tools i have dont seem to fit (but i am missing some) sizes (if they are the way to open them up ?).Anyone know how to open them up ?
thanks
rich

Hi. Some cleaning tips here
http://theminiblog.co.uk/archives/2006/11/16/how-to-cleaning-the-apple-keyboard/
Oh - and more here
http://www.google.co.uk/search?hl=en&q=mackeyboard+clean&btnG=GoogleSearch&meta=
Good Luck.

How do I create a new apple store account when my phone tells me that I have exceeded the maximum limit on this phone

How do I create a new apple store account when my phone tells me that I have exceeded the maximum limit on this phone

http://support.apple.com/kb/HT4627

I have iTunes on my laptop but it is registered to an apple id for an ipod which I have not used/owned for years. How do I add my new apple id which I use on my iPhone to my iTunes on my laptop?

I recently purchased two songs which refuse to download on my iPhone 4s. Other songs from the same albums downloaded just fine. In an attempt to recover these songs I opened iTunes on my laptop which I have not used since I sold my ipod years ago. The iTunes on my computer is associated with an old Apple ID that was connected to my iPod. How do I get my new Apple ID synced with the iTunes on my laptop?

Hello Leanna,
Thank you for the details of the issue you are experiencing. You can sign into iTunes with your Apple ID using these steps:
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
You will also need to authorize your computer to play purchases with this Apple ID:
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
With the latest version of iTunes on Windows, the menu bars are hidden, so you may need to enable them to get to the Store menu. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Thank you for using Apple Support Communities.
Best,
Sheila M.

How do you create a new apple id on the iphone

how do you create a new apple id on the iphone 4?

Why do you want to do that?

How do I create a new Apple ID every time I try apple says that the email has been used please help me!!

How do I create a new Apple ID every time I try apple says I can't because that email has been taken I've done it multiple times please help me

An email address can only be associated with one Apple ID at a time. You will have to remove it from the other ID or use a different email address.
http://www.apple.com/support/appleid/

How do i create a new apple id for my sons ipod touch

how do i create a new apple id for my sons ipod touch

Apple IDs and iCloud
Frequently asked questions about Apple ID

How can I hookup a new apple tv to my tv that doesn't have a hdmi hookup?, How can I hookup a new apple tv to my tv that doesn't have a hdmi hookup?

How can I hookup a new apple tv to my tv set that does not have a hdmi hookup?

Here are the setup options Found Here

HT5787 iphone has an old apple id stored in icloud. email address is no longer used, id is forgotten. how can i delete & store new apple id in iphone?

iphone has an old apple id stored in icloud. email address is no longer used, id is forgotten. how can i delete & store new apple id in iphone?

You cannot merge accounts.
You need to sign into the old account on your computer.
iTunes Store: Retrieving and changing passwords (Apple ID)

HT1554 Apparently, I don't know my "com.apple.smig keychain" password. And I'm in the middle of setting up my new Mac mini. I transferred data from my MacBook and what I thought was the password isn't working! Help!!

Apparently, I don't know my "com.apple.smig keychain" password. And I'm in the middle of setting up my new Mac mini. I transferred data from my MacBook and what I thought was the password isn't working! Help!!

Hello,
See if this helps...
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Mac OS X 10.4: Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

I just created a new apple id for my self and when i go to update an app it shows my moms email and she wont tell me her password how do i get my email to show up

i just created a new apple id for my self and when i go to update an app it shows my moms email and she wont tell me her password how do i get my email to show up

You should have your stuff separate from your mom's. Delete all the apps downloaded or purchased with your mom's Apple ID and download or purchase them with your own Apple ID. Back up files and data first if possible.

HT3771 How do I know my new apple mac protected against trojans and viruses?

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