HT3771 Our imac is responding "printer offline" with the printer that is always used.  How do we print or fix this?

I need help in finding the source of a problem:  Imac reads "printer offline"..  Can't figure out how to fix it.  We have re-set the computer but no fix..

juliettaha,
Try rebooting everything first, computer, router, modem, also try connecting via USB.
If no joy then try going to system preferences>printers>and highlight the printer in question (you may have to enter your admin pswd) then click the minus button and delete the printer.
Next click the plus button and re-add the printer and see if that helps.
Hope this helps

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