HT3775 error code 36... anyone have any suggestions?
I was trying to upload some video files from my GoPro today and they are showing a file/video length of 0:00, and there is no video graphic as the image for the video. But when I click "get info" it shows the file size that I would think it would be. I am hoping I can get these videos off of my SD Card. Any suggestions would be greatly appreciated!
p.s. I have already tried to "REPAIR DISK" in Disk Utility. As well as the recommended "Terminal" - dot_clean -then dragging the file in and hitting enter.
Cheers everyone!
Ryan
error -36 = ioErr: IO error (bummers)
That indicates the file you're trying to move is corrupted. Try rebuilding it or copying it to another folder on the machine. If that's not doable, trash it.
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I've downloaded a TV show on itunes and it is freezing up after 10 minutes and won't play beyond that point. It says error=3256. Any ideas on how to fix this? thanks!
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards VickiThe trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser. -
I have a samsung scx 4100 series and i just updated to mountain lion and now i keep getting a "filter failed" error, anyone have any suggestions as to how to fix it.
Hi again, when you clicked on Mountain Lion and Lion in the App Store you are telling the laptop to reinstall them both.
You may have allowed simutanious downloads checked at the bottom of the window, I don't know, but I expect Mountain Lion is downloading, so Lion is waiting for it to finish, so if you have Mountain Lion installed cancel both download's.
Cancell both downloads anyway.
Go to the apple logo , top left, click on it, then click on about this mac, a window will open telling you what's installed, Mountain Lion is OX 10 version 10.8.2 click on more info, to find out more, Lion will be OX10 version 10.7.4.
Only update were it say's check for updates, not download now. -
Today, after having published my website without difficulty for years, I got an error message saying that the file format was unrocognized. Anyone have any suggestions.
You need to give some more info.
How are you publishing your site - iWeb FTP or another application? If the latter, is the encoding set to Unicode (UTF-8)?
Who is giving you this message - the server? -
Why can't I connect to my work e-mail (Outlook 2003) using either the regular e-mail account set-up or Mail 2003? Does anyone have any suggestions?
I have yet to find an email server that does not work with Mail.app. Your solution will be to configure its ports and send/receive protocol according to the email server's requirements.
Try the Zimbra support forums. I found this excerpt from a relevant post:
http://www.zimbra.com/forums/users/46221-mac-mail-app-dont-work-outside-company. html
in which the following ports were suggested
ports 25, 465, and/or 487 to send mail.
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I have tried to install the newest itunes and when its done downloading and trying to install, it tries to go to drive E, which is a disk drive. It gives no options to change it and I have tried about 6 times in the last 2 days! anyone have any suggestions?!?!
It says:
iTunes Installer completed
Errors occured during installation iTunes could be configured.
Your system has not been modified. To complete the installation, run the installer again.
Click Finish to exit the installer.
I dont know what to do next. Everything I try doesnt help it any. I really want to put music on my iPod but I cant! -
My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
TS5376 Anyone have any suggestions?? Cannot get iTunes (or any other apple apps) to work now
Anyone have any suggestions?? I've run iTunes for years now, this last update "killed" the ablity for it to run automatically on my Win7 machine. I've unloaded EVERTYTHING apple on my computer 3x times now, reloaded, as admin - even paid for cleaners to make sure. Run all the Microsoft patches, updates, everthing I could find...NOTHING seems to be working.
Are you currently getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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Can't synch iphone. Get message "synch server failed to synch the iphone. Anyone have any suggestions on how to fix this issue?
Windows 7
ios 7.1
iphone 5Hello, skifmli
Thank you for visiting Apple Support Communities.
I understand that you are unable to sync your iPhone and receive an error. I was start with restarting iTunes and your computer. Once this is done, test the results by attempting a sync. If the issue persists, go through the troubleshooting steps in the article below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Cheers,
Jason H. -
I`m using Open Directory, its been working fine for 2 months. But now all of a sudden this very annoying error keeps repeating itself.
It started happen about a week ago,and after a reboot of the server it was working fine, until now. Now the accounts is gone after 1h or so uptime, and after restart all accounts is there, but soon to be disapeared again. Anyone have any suggestion what to look for? And why did it happen in the first place?
For now theres only one user at the office so he uses my admin account (Local user on the server) to connect to shares etc. But in less then a week there will be much more people at the office, so i will need to sort this out ASAP. Appriciate any suggestions/help. thanks in advance.Open Directory; Password Service Server Log:
(A little shortend, nothing seems wrong there?)
Jul 30 2013 09:51:18 456163us Mac OS X Password Service version 387.2 (pid = 139) was started at: Tue Jul 30 09:51:18 2013
Jul 30 2013 09:51:18 873014us RunAppThread Created
Jul 30 2013 09:51:18 873099us RunAppThread Started
Jul 30 2013 09:51:18 873122us Initializing Server Globals ...
Jul 30 2013 09:51:19 820305us Initializing Networking ...
Jul 30 2013 09:51:19 820361us Initializing TCP ...
Jul 30 2013 09:51:39 735055us SASL is using realm "server.xxxx.no"
Jul 30 2013 09:51:39 735100us Starting Central Thread ...
Jul 30 2013 09:51:39 735109us Starting other server processes ...
Jul 30 2013 09:51:39 735117us StartCentralThreads: 1 threads to stop
Jul 30 2013 09:51:39 735152us Initializing TCP ...
Jul 30 2013 09:51:39 735186us Starting TCP/IP Listener on ethernet interface, port 106
Jul 30 2013 09:51:39 735242us Starting TCP/IP Listener on ethernet interface, port 3659
Jul 30 2013 09:51:39 735265us Starting TCP/IP Listener on interface lo0, port 106
Jul 30 2013 09:51:39 735290us Starting TCP/IP Listener on interface lo0, port 3659
Jul 30 2013 09:51:39 735318us StartCentralThreads: Created 4 TCP/IP Connection Listeners
Jul 30 2013 09:51:39 735329us Starting UNIX domain socket listener /var/run/passwordserver
Jul 30 2013 09:51:39 736296us Finished starting other server processes ...
Jul 30 2013 09:51:39 736313us -- Password Server successfully started --
Jul 30 2013 09:51:39 736321us -- Start time: 21 sec, 287 msec --
Jul 30 2013 09:52:19 502436us GETPOLICY: user {0x1eab69bc916811e28e60a8206623cd3d, server.xxx.no$}.
Jul 30 2013 09:52:19 516404us GETPOLICY: user {0x1eab69bc916811e28e60a8206623cd3d, server.xxx.no$}.
Jul 30 2013 09:52:19 865774us GETPOLICY: user {0x1eab69bc916811e28e60a8206623cd3d, server.xxxx.no$}.
Jul 30 2013 09:52:19 870922us GETPOLICY: user {0x1eab69bc916811e28e60a8206623cd3d, server.xxxx.no$}.
Jul 30 2013 09:52:19 879988us GETPOLICY: user {0x1eab69bc916811e28e60a8206623cd3d, server.xxxx.no$}.
Jul 30 2013 09:52:19 892772us GETPOLICY: user {0x1eab69bc916811e28e60a8206623cd3d, server.xxxo.no$}.
Jul 30 2013 09:52:22 897368us GETPOLICY: user {0xfc35f9dcb0b711e28baca820661e5a32, geir}.
Jul 30 2013 09:52:22 904252us GETPOLICY: user {0x9ae96942a73011e2aac5a8206623cd3d, christoffer}.
Jul 30 2013 09:52:22 916530us GETPOLICY: user {0x523107c8ae7911e28baca820661e5a32, anst}.
Jul 30 2013 09:52:22 964934us GETPOLICY: user {0x5841b68eb09611e28baca820661e5a32, fres}.
Jul 30 2013 09:52:23 12619us GETPOLICY: user {0x148c7f5c916811e28cd3a8206623cd3d, admin}. -
Does anyone have any suggestions for password protecting e-mail on the i pad?
Does anyone have any suggestions for password protecting e-mail on the i pad? Other people sometimes want to use my i pad but I don't want them to have access to my e-mail (which is on AOL)
Presently you can password protect the whole i pad by having to put in a 4 digit code to open it, but once it's open whoever is using it has access to everything you have on it.Skydiver...that did it!! I shut the mail app from automatically opening and now I can sign onto my AOL acct. through Safari!! I had called Apple Care and had asked different peope in Apple stores about this and no one but you had any suggestions! YAY!! Thanks!!!
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I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?
I keep saying this over and over, in the hope that people who do a search will find it. Apple cannot possibly test for or be reponsible for the bazillion combinations of adapter, cables, and TV's out there. The only monitors that are 100% guaranteed to work with the MacBook Pro are the Cinema Displays and Thunderbolt Displays, because, they're made by Apple. They're expensive, but they work perfectly.
My guess is that you bought a cheap MDP to HDMI cable, or have a defective one. From my reading of these boards over the past few months, cheap cables have a high failure rate. And the regular priced ones have only a slightly less of one. Try a new one. Make sure you do not damage the Thunderbolt port. -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
I'm getting a lot of pop up ads. mostly while using Facebook. I'm running Safari on a Macbook Pro running Yosemite. Does anyone have any suggestions for an Ad blocker. I don't see anything in the App store.
I can't swear to it but I don't recall this being a problem pre-Yosemite. I could be wrong. I haven't been real active on Facebook until recently. I see some third party apps out there but am alway wary of non approved software.
Thanks
RonYou may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
tried installing Icloud calendar on windows 8.1 and get the message "Calendar has stopped responding". does anyone have any suggestions?
Hey there Alex,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue installing iCloud Control Panel on your PC, you’re seeing an alert message related to an iCloud server not responding. Take a look at the article linked below and try running through the troubleshooting steps it provides.
iCloud: iCloud Control Panel setup cannot be started - Apple Support
So long,
-Jason
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