HT3775 I am trying to play an MP4 video, it says "You may need to install an additional software to play this movie" .... What is it?

Any help?!

I would recommend using VLC player for random mp4 movie files.
If it is an MP4 from a known device like ipad or iphone perhaps ensuring itunes and OSX is totally up to date

Similar Messages

  • HT3775 unable to get quicktime movies to play on my imac. This is the error message I always get. "The document "4-20130701090400-5.mp4" could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional

    Unable to get Quick time movies to play on my imac. This is the error message I allways get.
    "The document “4-20130701090400-7.mp4” could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file."

    Download and install VLC Player. It plays more formats and is free and highly regarded.
    http://vlc-media-player.en.softonic.com/mac
    Cheers
    Pete

  • What can i do to fix the following : You may need an additional audio decoder to play the soundtrack of this file. This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a DirectShow decoder for this audio format i

    You may need an additional audio decoder to play the soundtrack of this file.
    This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a DirectShow decoder for this audio format in order to hear the soundtrack of this file.

    Luckily, there are DOZENS of video/media players and extensions avaliable for the Mac. Many of them are FREE, some of the better FREE ones are...
    PERIAN (quicktime extension)
    http://perian.org/
    QUICKTIME 7.6.6
    http://support.apple.com/kb/DL923
    VLC media player
    http://www.videolan.org/vlc/
    NICEPLAYER
    https://code.google.com/p/niceplayer/
    And if none of those work, there is a possibility that those video files may be corrupted.

  • Trying to watch a video on quick time player and i keep getting this message You may need to install additional software to open this type of file. what do i need to install and how

    Trying to watch a video on quick time player and i keep getting this message You may need to install additional software to open this type of file. what do i need to install and how

    I believe there is a technique which uses some similar suggestion to unwittingly tempt the user into installing malware, in order to be able to watch some (usually sexually explicit) video, so be aware of this ruse.
    The only things I would download would be Perian that extends Quicktime, available here,
    http://www.perian.org/
    and if that did not do it, then try VLC to use instead of Quicktime.

  • I bought a movie (Avengers hd) but it can´t no longer be played in my itunes, it says that it needs a hdcp screen, but i´ve played it before, and if i want to download it again it´s requiered payment

    Hi guys, hope u can help me, i bought a movie from itunes a few months ago, and i´ve played it before in my laptop (Toshiba Satellite L755D) with windows 7 home premium, i have my Bill in my e-mail, but when i try to play it now, it won´t! a message comes back with a legend saying something like this: "To play avengers hd you must have an integrated screen that allows hdcp" but i´ve played it before tons of times!!! whats wrong..? and when i go to the store and point an error on the selected item (avengers hd) it says that my search has no results!!! please help me :-( is not fair that i spend almost 20$ for something that it´s just not working anymore!!!

    Movies are not always available for redownload.  Is there a reason why you deleted it instead of simply transferring the purchase to the computer and then removing it from the iDevice?

  • After 10.6.8. Quicktime movies on my website won't play.  Others on iMac, ipad even PC no problem.  There is no way to install other version as they are all earlier.  Message says I may need to install additional download?  What?

    HELP!  I have a MacBook Pro purchased 12/10. My website has two quicktime movies embedded.  After 10.6.8. these website movies will not play on my computer.
    NO ONE Else has the problem.  I can play the movies from a file on my MacBook Pro purchased 12/10.  Movie works on my ipad and iphone.  Friends with iMac, PC etc. have no problem. ANy ideas?  My website can't open them on my computer.  I suspect there is lots of security stuff that is preventing the open.

    http://208.64.141.26:8081/muzmark_test.mov
    Nothing opens when that URL is opened in QuickTime Player.
    True "Streaming" files require hint tracks be included in the file.

  • When trying to install iTunes I get an error saying "a program needed to install itunes cannot be run".  Any ideas what that program is?

    My computer would not let me update my version of itunes so I was advised to uninstall and start fresh.  I still get the same error..."a program needed to complete the installation cannot run".  Can any one tell me what program they are referring to or if anyone has a fix for this?
    Mandee

    I'd start with the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • HT3775 This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a QuickTime component for this audio format in order to hear the soundtrack of this file.

    This message appeared and does this just mean I need to upgrade Quick time player? This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a QuickTime™ component for this audio format in order to hear the soundtrack of this file.

    Luckily, there are DOZENS of video/media players and extensions avaliable for the Mac. Many of them are FREE, some of the better FREE ones are...
    PERIAN (quicktime extension)
    http://perian.org/
    QUICKTIME 7.6.6
    http://support.apple.com/kb/DL923
    VLC media player
    http://www.videolan.org/vlc/
    NICEPLAYER
    https://code.google.com/p/niceplayer/
    And if none of those work, there is a possibility that those video files may be corrupted.

  • TS1702 trying to update  ipad apps it keeps saying you must switch to canadian store how do i do this?

    how do you switch to canadian store?

    Open iTunes Store. Locate your logged in email address, click on the Log Out link. Log in using your Apple ID for the Canadian Store.
    Since you apparently purchased apps while logged into the Canadian store you must log into that store in order to update them.

  • Gstreamer fails to play *some* .mp4 videos

    Gstreamer is no longer able to play *some* .mp4 videos. Just until recently
    (possibly update) that worked fine for me. I will appretiate any help with resolving this problem.
    Videos concerning were downloaded from Youtube via the Firefox DownloadHelper,
    so I suspect some of them to use some non-standard format feature. Also
    ffmpeg-ing videos to other or same format works and converted videos can be
    played by Gstreamer without problems.
    This is the only download video I was able to confirm Gstreamer can still play:
    http://www.youtube.com/watch?v=T0UbcngpDkk
    It fails for almost every other, e.g.:
    http://www.youtube.com/watch?v=h0ffIJ7ZO4U
    Gstreamer output:
    $ gst-launch-0.10 filesrc location=blue.mp4 ! decodebin2 name=dec ! queue !
    ffmpegcolorspace ! autovideosink
    New clock: GstSystemClock
    Received end of stream from „pipeline0“.
    Execution ended after 181781 ns.
    Working video ffmpeg output:
    $ ffmpeg -i Blue\ Effect\ -\ Má\ Hra-2.mp4
    ffmpeg version 0.10.2 Copyright (c) 2000-2012 the FFmpeg developers
      built on Mar 17 2012 08:51:02 with gcc 4.6.3
      configuration: --prefix=/usr --enable-libmp3lame --enable-libvorbis
    --enable-libxvid --enable-libx264 --enable-libvpx --enable-libtheora
    --enable-libgsm --enable-libspeex --enable-postproc --enable-shared
    --enable-x11grab --enable-libopencore_amrnb --enable-libopencore_amrwb
    --enable-libschroedinger --enable-libopenjpeg --enable-librtmp
    --enable-libpulse --enable-gpl --enable-version3 --enable-runtime-cpudetect
    --disable-debug --disable-static
      libavutil      51. 35.100 / 51. 35.100
      libavcodec     53. 61.100 / 53. 61.100
      libavformat    53. 32.100 / 53. 32.100
      libavdevice    53.  4.100 / 53.  4.100
      libavfilter     2. 61.100 /  2. 61.100
      libswscale      2.  1.100 /  2.  1.100
      libswresample   0.  6.100 /  0.  6.100
      libpostproc    52.  0.100 / 52.  0.100
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Blue Effect - Má Hra-2.mp4':
      Metadata:
        major_brand     : mp42
        minor_version   : 0
        compatible_brands: isommp42
        creation_time   : 2011-12-16 00:15:06
      Duration: 00:10:12.24, start: 0.000000, bitrate: 436 kb/s
        Stream #0:0(und): Video: h264 (Constrained Baseline) (avc1 / 0x31637661),
    yuv420p, 640x360, 337 kb/s, 25 fps, 25 tbr, 50 tbn, 50 tbc
        Metadata:
          creation_time   : 1970-01-01 00:00:00
          handler_name    : VideoHandler
        Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, s16, 95
    kb/s
        Metadata:
          creation_time   : 2011-12-16 00:15:06
          handler_name    :
    Not working video ffmpeg dump:
    $ ffmpeg -i Dire\ Straits\ -\ Sultans\ Of\ Swing.mp4
    ffmpeg version 0.10.2 Copyright (c) 2000-2012 the FFmpeg developers
      built on Mar 17 2012 08:51:02 with gcc 4.6.3
      configuration: --prefix=/usr --enable-libmp3lame --enable-libvorbis
    --enable-libxvid --enable-libx264 --enable-libvpx --enable-libtheora
    --enable-libgsm --enable-libspeex --enable-postproc --enable-shared
    --enable-x11grab --enable-libopencore_amrnb --enable-libopencore_amrwb
    --enable-libschroedinger --enable-libopenjpeg --enable-librtmp
    --enable-libpulse --enable-gpl --enable-version3 --enable-runtime-cpudetect
    --disable-debug --disable-static
      libavutil      51. 35.100 / 51. 35.100
      libavcodec     53. 61.100 / 53. 61.100
      libavformat    53. 32.100 / 53. 32.100
      libavdevice    53.  4.100 / 53.  4.100
      libavfilter     2. 61.100 /  2. 61.100
      libswscale      2.  1.100 /  2.  1.100
      libswresample   0.  6.100 /  0.  6.100
      libpostproc    52.  0.100 / 52.  0.100
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Dire Straits - Sultans Of Swing.mp4':
      Metadata:
        major_brand     : mp42
        minor_version   : 0
        compatible_brands: isomavc1mp42
        creation_time   : 2010-02-22 17:27:21
      Duration: 00:04:26.72, start: 0.000000, bitrate: 663 kb/s
        Stream #0:0(und): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, s16,
    122 kb/s
        Metadata:
          creation_time   : 2010-02-22 17:27:21
          handler_name    : (C) 2007 Google Inc. v08.13.2007.
        Stream #0:1(und): Video: h264 (Constrained Baseline) (avc1 / 0x31637661),
    yuv420p, 480x360 [SAR 1:1 DAR 4:3], 538 kb/s, 25 fps, 25 tbr, 25k tbn, 50 tbc
        Metadata:
          creation_time   : 2010-02-22 17:27:21
          handler_name    :
    Last edited by xkrajnan (2012-03-19 13:56:51)

    Repair Permissions

  • My E71 doesn't play any mp4 video clip

    hey guys, my E71 doesn't play any mp4 video clip.. Someone tell me what should i do? Plz guys... I'm waiting 4 ur reply.

    According to the Multimedia section at http://www.developer.nokia.com/Devices/Device_specifications/E71/ , your phone should support some mp4's.  But the solution is to get a better video player.  There is always Coreplayer, which is supposed to be very good, but which I have never used, and is not free.  A poster here /t5/Eseries-and-Communicators/Nokia-E5-viewing-videos/td-p/1160745 recently recommended the free Divx player.  Worth a try.

  • TS1424 I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

    I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • Safari 8 does not properly load and play any mp4 video

    My Safari 8.0.3 on my OS X 10.10.2 does not actually load and play any MP4 video in-browser. All I see is the black loading bar.
    I have not installed any video codecs on my OS X, nor have I tinkered with any QuickTime settings.

    Perhaps a third parrty Safari add on that was compatible with the prior version of Safari but not 5.1 that's preventing pages to render as they should.
    Read here >  Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

  • When trying to open Pages 4.0.1 I get a message stating "Pages cannot be opened because of a problem, check with the developer to make sure Pages works with this version of Mac OS X. You may need to reinstall the application." Using OS X 10.6.8

    When trying to open Pages 4.0.1 I get a message stating "Pages cannot be opened because of a problem, check with the developer to make sure Pages works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."
    I've run the software update several times. Pages is located in my iWork '09 folder in Applications. Using OS X 10.6.8

    Delete and reinstall it.
    (104030)

  • HELP!!!!  My iPOD when trying to sign in to GAMES it says You are not connected to the Internet.  Online functionality is not available.  What's wrong?    HELP US!!!!!!!!!!!

    HELP!!!!  My iPOD when trying to sign in to GAMES it says You are not connected to the Internet.  Online functionality is not available.  HELP!!!!!!!!!!!!!!!!!!

    We (my son and me)  Setting's we changed to GOOGLE like you said.  Listen, we are new tothis and trying very hard to get it to operate.  Had it since last Wednesday and still trying to get it to operate.  I know it will take time, but it VERY upsetting. 

Maybe you are looking for

  • NETWORK setup-HELP please !

    tried to access search & articles w/o success. i have 2 G4s wired via ethernet to a d-link router that yes does have both G4s working as far as internet.........but i am very confused about what is 'Server - Network - File sharing ' etc. when i first

  • Streaks in iPhone 6 plus screen

    There are two iridescent streaks across the screen of my iPhone 6 plus. I just got it today and Have done nothing other than set it up. What is the fix, please?

  • Is it possible to alter button image transparency in a "Standard" menu?

    Hello all, A newbie to DVDSP 4.0 here. I've been given a project where I have to match a pre-existing menu and navigation design (the original files are not available for me to use). I have been able to recreate the design of the menus without any pr

  • [Solved] Grub errors 18 and 22 when booting from SSD

    Hello community, recently I purchased an SSD drive and am now having trouble doing an Arch install on it. Before that a 2TB HDD was in use. After building in the SSD I partitioned it (msdos partition table) creating partitions for swap, / and /home.

  • NONE OF YOUR PREFERRED NETWORKS ARE AVILABLE

    I have a  2TB Time Capsul that was working to my MacPro (10.6.8), my 17" Laptop Pro (10.6.8), and my wife's 27" iMac (10.5.8). We had a power failure and now the iMac has message, "None of your preferred networks are available" - yet there is a stran