HT3775 I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you.The document "IMAG0026.AVI" could not be opened. A required codec isn't available.
I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you. This is for Quicktime Player.
"The document “IMAG0026.AVI” could not be opened. A required codec isn't available."
Try Perian.
http://perian.org/
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I get the following message when trying to update my Iphone 4 from 5.1.1 to 6.1.3 "Unable to install update, An error occurred installing iOS 6.1.3". Nothing I do changes this, how do I over come this barrier?
Are you trying to update over the air or via itunes?
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Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798) Help
You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac
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Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99280) -
Hi there
I got the following message when trying to install Photoshop CC, "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
I use Windows Vista so not sure what I need to do now! Any help would be much appreciated thanks.Photoshop CC only runs on Windows 7 or Windows 8/8.1. Not Vista.
System requirements | Photoshop -
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
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I get the following message when I go to "check for updates" on iTunes (I have XP on windows). Error message: "The iTunes update server could not be contacted. Please check your internet connection or try again later".
My firewall (both anti virus firewall and windows firewall, are set up to allow itunes programme to work) - I also have set both internet explorer and chrome to allow
apple website as an exception.
However, I still get the same error message... can anyone help?
ThanksTry updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I have an iPod Classic and work on Windows 7.
i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
"The song could not be used because the original file could not be found. Would you like to locate it?"
what happened to all my songs (almost 2000) How can i get them back into my music library?
Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
tt2 -
What needs to be done to regain my Microsoft Office for Mac suite that I lost when I installed Mac os 10.7.3 Lion upgrade?
boyfromoz wrote:
Shootist007 wrote:
Or you could just wipe out Lion and restalled Snow Leopard. Then when you are in the market for a new computer, desktop of notebook, buy something other then Apple.
why would you say things like that here? if you are a windows one then stay there. but you are not polite or helpful and if can't use Apple i wonder why you would come here to tell all about your sad story. I don't understand that it has nothing to do with question asked.
I own, or should I say have owned, several Apple products. Including a new MBP.
I also use Windows.
I will say anything I like in an effort to help people overcome problems they are having with Mac's and computers in general.
Being a Apple Fanboy is not required for membership on this forum or trying to help other Mac users.
And just how is suggesting to remove Lion and to go back to Snow Leopard not helping the OP in his quest to make his already owned and paid for MS Office software work? If it is isn't broken stop trying to fix it. Snow Leopard is a fine OS. Lion is still in Beta, only Apple hasn't told anyone. And yes I run Lion on my new MBP but I also have a partition with Snow Leopard on it.
Thank you and have a great day. -
when trying to send emails on my Iphone i get the message
email rejected by server because it does not allow relaying
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Please help!Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Am getting a message when downloading latest iTunes upgrade:
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A program run as part of the setup did not finish as expected"
It doesn't give me any specific information about what or where the problem is.
Any SuggestionsRepair your Apple Software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All Program, go to Control Panel, Add & Remove programs and repair it. -
I have tried rebooting the PC and can open Firefox once but if a close and try to reopen, same message pops up. Have also unistalled and reinstalled, to no avail.
For possible causes see [[Firefox is already running but is not responding]].
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I get this message, how do I synch?
This previous discussion may help
https://discussions.apple.com/message/12537154#12537154
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