HT3775 I have an .avi file Quicktime is refusing to play, yet the information says Quicktime does play .avi files. Does anyone know what the problem is?
I have an .avi file Quicktime is refusing to play, yet the information says Quicktime does play .avi files. Does anyone know what the problem is?
AVI is a legacy file container originated by Microsoft back in 1992 and which has not been officially supported for more than a decade. Like the container, many of the codecs commonly used to create AVI content are also "legacy" compression formats most often supported on PC/Windows platforms. In fact, some codecs have never been transcoded for Mac use. Of those that have, many never made the transition to Mac OS X or the transition to Intel-based platforms. Those codecs that are still supported on the Mac can normally be found in the avi to quicktime converter available as an online download. While some common AVI compression formats may be supported by the QT X Player app, QT 7 currently provides a more compatible AVI playback environment for most "legacy" compression formats. If the codec(s) used in your AVI files are not supported by the avi to quicktime converter for QT use, you can try the VLC media player which may still support more esoteric compression formats. If VLC does not support the files, the normal approach is to discover which specific audio and/or video codecs were used to create the file and perform an Internet search to see if a compatible Mac component is available for download.
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I have a 13" macbook from 2009 and for some reason can no longer change my desktop image by just clicking on an image in system prererences>I-Photo. Does anyone know what the problem could be?
Your Desktop Picture settings and Dock items are stored in the files
/Users/your short user name/Library/Preferences/com.apple.desktop.plist and
/Users/your short user name/Library/Preferences/com.apple.dock.plist
in the "Preferences" folder in your user library. This looks like the system has trouble to write to these files. Check the permissions on your user library and remove the above files from your user library, then log off and on again.
Your user library is hidden in Lion and Mt. Lion. To reveal it, use the Finder's "Go" menu. Select "Go" in the Finder's main menu bar and hold down the alt/option key, until you see the "Library" in the drop-down menu. Double click it to open a Finder window, so you can browse the files inside.
Regards
Léonie -
My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!! Update unsuccessful, current software version is 5.1 (5201) . I've rented a movie recently and does not appear in my movie list, but I have been charged for this movie, can someone help me out with these issues.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
If when you choose restore you get a message that the device cannot be found, download the file below
Apple TV Software Restore 5.1.1 (2nd generation)
Apple TV Software Restore 5.1.1 (3rd generation)
Then hold down the option key while choosing restore and select the downloaded file when prompted. -
I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?
Your Mac must be on Lion (10.7) to run iCloud. Apple had to change the operating system to fully support it. Nevertheless, it is possible to get emails from iCloud without having Lion. Please tell me if this interests you.
Anyways, here is the link to buy Lion (30 dollars, totally worth the upgrade ): http://itunes.apple.com/be/app/os-x-lion/id444303913?mt=12
Franklin -
Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution might be?
Hi, oldcrow13.
Thank you for the response. Typically this error is caused by installing an older verison of iTunes than you had prior. When you installed iTunes did you download the program directly from iTunes.com, or did you use an older copy of the program on your computer? If you used an older version or are unsure, uninstall all the components one more time and download a new copy of iTunes via the link below.
iTunes for Windows
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com
Jason H. -
I have this question mark (?) in the upper left corner of my Finder windows. Anyone know what's up with that, what it might portend, and how to get rid of it?
Are you sure you have a PowerMac? They can't run Mac OS 10.6.8. Maybe a Mac Pro instead?
Can you post a screen shot of that portion of the screeen for us to review? Does the question mark replace the Apple that's at the left end of the menubar? -
Iphone6 doesn't play music (have tried obvious things like volume etc and plugged in headphones, connected to a speaker via bluetooth, and tried to play from the inbuilt speaker). Does anyone know what the problem is and how it can be resolved?
You can't buy the part from Creative as a spare.
I'm not sure how compatible other parts might be, but that would be a question for someone who really knows a lot about this area of electronics.
The Creative repair for this is likely to be expensi've, but the problem is most likely a broken solder connection than an actual new headphone socket. So if you know someone experienced in surface mount soldering you could probably get it repaired just with this. -
I cannot update my software because I have too much 'other' GB space. Does anyone know what the 'other' is and how do I get rid of it?
COPirateDad wrote:
I have been trying to figure out what ... is occupying over 1.4 GB of memory on my iPhone
Other is usually around 1 GB...
See Here > maclife.com/how_remove_other_data_your_iphone
More Info about ‘Other’ in this Discussion
https://discussions.apple.com/message/19958116 -
Does anyone know whats the easiest way to tranfer files from pc to mac
Does anyone know whats the easiest way to tranfer files from pc to mac
What kind of files, how many files, total amount of file space? There are many ways to move files from platform to platform, but until you tell us what the nature of the task is we can't give you a proper solution.
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I have a 5th generation iPod nano. I downloaded an audiobook on Itunes. It will not let me sync saying this computer is not authorized. Anyone know what to do?
Move the cursor to the very top of the computer's screen, click on Store in the menu bar, and choose Authorize this Computer.
(119441) -
I have an unknown error labeled -42210. I don't see it anywhere in the list and I have no clue what it does either since everything seems to run just fine. Does anyone know what the error means?
Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes -
Anyone know what the price to have a battery replaced on an iPod touch 4 is?
Anyone know what the price to have a battery replaced on an iPod touch 4 is?
Apple will replace your iPod with a refurbished one with a new battery for $79 (USA) or you could do a Google search on "replace iPod battery" for a local or on line repair place that will replace the battery for less. You can even find a replacement battery (same search) for about $10 and replace it yourself if you're up to it.
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I just purchased a new macbook pro. Have had it about 2 weeks. Last night there were 2 thin lines that are on the left side of the desktop, 1 green and 1 blue from top to bottom. This happened after I added a printer. Anyone know what this is. Fearing that is a flaw in the screen.
Sounds like a hardware problem. You'll need to contact Apple ASAP. Since it's so new, hopefully they will just replace it rather than making you go through the repair process, but that's up to them.
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Would anyone know what the "sqlstore" file is? Located?....Read on...
Hello everyone,
I have a question about a little snafu I'm having with the Comic Book Lover App.
When I attempt to "Import" comics (pdf's,cbr's, cbz's) into the App the import mode freezes up? As well I get the message "comic book lover. sqlstore could not be opened"
Any suggestions on how to remedy the problem would be greatly appreciated.That would be a database file used by the application. I suggest you ask the developer's tech support for assistance. The file is apparently damaged. If it's a file installed by the application, then you could uninstall the application then reinstall it. See the following about uninstalling applications:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are also several shareware utilities that can uninstall applications:
AppZapper
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.
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