HT3775 I have received an error message that my quick time player cannot open my video as my video seems to be in a mov format, can you help me choose a format to open on my mac

I was trying to open a video I had saved in my mac, but received an error message that my video couldn't be opened with Quick Time in the format it was in, as far as I could tell the format it was in was mov.....does anyone know for format I need to change it to?
  The examples of different format given were
MPEG-2 (OS X Lion or later)
MPEG-4 (Part 2)
H.264
H.263
H.261
Apple ProRes
Apple Pixlet
Animation
Cinepak
Component Video
DV
DVC Pro 50
Graphics
Motion JPEG
Photo JPEG
Sorenson Video 2
Sorenson Video 3

I am getting an error message when I try to open an attachment to an email entitled movie.avi. It says I may need more software but its not a helpful message because it does not say whta software. Lame and frustrating.

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