HT3819 home sharing cancelled during watching movie and won't reconnect

My apple tv stopped working on my home sharing network while watching a movie, it won't re-connect even though home sharing is enabled on my mac and my tv box - any suggestions

Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

Similar Messages

I have the new iOS 6.1.2 on my iPad. My wifi connects to my home network but keeps dropping it and won't reconnect. Did not have this problem with previous iOS.

I have the new iOS 6.1.2 on my iPad. My wifi connects to my home network but keeps dropping it and won't reconnect. Did not have this problem with previous iOS. Apple, you have a quality assurance issue. Don't be like Microsoft where they send out pieces of junk with testing it.

Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT3819 Home sharing is set on mac and Apple TV. Apple TV cannot locate my computer help ,,,,,,,,

My Apple TV as stopped picking up my mac which has got iTunes
Have used support pages but cannot locate
Getting very frustrating now

That failed
Apple TV is hard wired mac with iTunes is wifi
Help ....

Since ios 7.0 I have been unable to use home sharing on my iPad v3 and iPhone 4S.

With ios 6, I was able to watch movies and listen to music on my iPad and iPhone streaming form my Windows 8.1 computer running iTunes 11.1.2.31. Now with ios 7 (currently runing 7.0.3 on both iPhone 4S and iPad v3) I can'd do this. Home sharing appears to time out after 30+ minutes. If you hit Cancel during any point, then click on the shared library again, you get a "Unable to turn on Home Sharing" error message. Both iPhone and iPad react exactly the same. However, my Apple TVs are working just fine and can view video or listen to audio with no difficulty. I have tried turning off home sharing, library sharing, deauthorizing the computer, closing iTunes, re-opening iTunes, the re-enabling everything, but no progress has been made.
Anyone have a suggetion on how to fix this?

To add to this, I discovered that my iTouch works just fine with Home Sharing. It is running ios 5.1.1. Seems this is an ios 7 specific problem on the iPhone and iPad.

My home sharing continually fails between mac and apple tv 2.

my home sharing continually fails between mac and apple tv 2, even during watching a movie. I go to the mac to re-turn on home sharing but it is still on. Any tips? I also have to turn off and back on at the mac every time i switch on my apple tv.

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Screen goes of during watching movie

During watching movie the screen goes off (black) after x amount of time, just as when im doing nothing. This is terribly annoying when watching a movie,, what can i do about it??

this is what i do for movies--
click on the battery icon on the top right hand corner of the computer and go to "open energy saver". then create a custom battery setting so that the screen doesnt dim for x amount of hours or whatever. just use that custom setting when watching a movie.

Flash crashed during watching movies in YT, sound doesn't always work.

I have many the few problems with flash and sound in my Arch Linux.
Firstly, when I want to play a movie in YouTube, flash often gets crashed. Movies stop loading, and they stop playing at the most often in 7th second or 12th second. Additionally, the sound falters itself. When I want to do something in web browser, it stops working. I must restart it, but flash still doesn't work. I noticed, after flash's crash, I cannot work for example in kdenlive. It gets crashed too. That problem often exists during watching movies in YT.
Secondly, I don't always have sound in games. For example, I cannot hear anything in Wolfenstein Enemy Territory, but e.g. in SuperTuxKart I hear everything. I don't have any idea, why sound works in some apps and doesn't work in the other apps.
I downgraded flash, because I thought, it could help, but unfortnately, it still has the problems. I use Firefox, but earlier I used Chromium and that problem was too.
Edit: I have just noticed, when after flash's crashing I want to listen to music and then I want to stop it, it falters like sound in YT movies.
Last edited by Damián94 (2013-05-19 21:15:53)

Is wolfenstein a wine game? If so There are a bunch of optional dependencies for wine. You can see them if you do "pacman -Qi wine" (same for any installed program in Arch unless installed without pacman/PKGBUILD). Some that I have installed are:
lib32-alsa-lib
lib32-libpulse
If the game is a 32 bit windows game running through wine you may need some of these. If that doesn't work you can run it through the pulseaudio wrapper like this: "padsp wine /path/to/game.exe" Where /path/to/game.exe is the path to your wolfenstein executable. You can also check your sound settings with a program called "winecfg" (the defaults work fine for me though). To verify that your game is using pulseaudio there is a program called "pavucontrol" that will tell you all of the programs currently using sound through pulseaudio. Hope that helps.
Edit: Also found this which may be of interest I don't know: https://aur.archlinux.org/packages/et-sdl-sound/
Last edited by dodo3773 (2013-05-20 16:10:53)

Home Sharing drops when I move from one router to another on an extended network??? HELP.

I have an airport extreme as my main router. I bought an airport express to get a stronger signal across the house. The express is set to bridge mode. When I start playing a movie using home sharing near one wireless router and move to a location near the other router, the home sharing drops. I have to return to my computer and close itunes and reopen to get it to work again. Very frustrating. I have to reset iTunes constantly. Please help.
Thanks,
JOE

Ahhhhh. I was running in circles not being familiar with MacOSX. However, I seem to have accomplished what I wanted. I hadn't noticed that I could delete the other account by clicking the lock icon. Once I deleted it the migrated account became the default autologin account and all is well now. Cool. Pretty simple.

When I first attached a cable from iphone6 to hdmi on tv, I was able to read kindle on tv. After watching movies and playing Pandora from iphone to tv through the cable, I can no longer read kindle through it. What settings do I need to change?

When I first attached a cable from iphone6 to hdmi on tv, I was able to read kindle on tv. After watching movies and playing Pandora from iphone to tv through the cable, I can no longer read kindle through it. What settings do I need to change?

Hi,
Already mentioned on the following post:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/VGA-on-laptop-HDMI-on-TV-needs-connected/m-...
You need a CONVERTER, not ADAPTER The setup:
The following list may help:
http://www.ebay.com.au/sch/sis.html?_kw=HDMI+To+VGA+COMPONENT+Adaptor+A+V+Digital+Converter
Laptop (VGA) ---- Converter from VGA to HDMI ------ TV
You also need sound, you can buy a converter with sound OR connect sound directly from laptop to TV.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your mac using account ***

I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
Does anybody have suggestions as to why this is the case?

Understanding Home Sharing - Support - Apple
Hope this helps.

HT4527 I tried home sharing between my desk top and my lap top. My desk top is the original computer with my iTunes library. On my lap top I can only see the music I have bought from iTunes. Is this all I should see? Not my entire library?

I have tried to install home sharing between my desk top and lap top. I can only see the music I have bought from iTunes on my lap top. Is this normal? I thought I would be able to see my entire library.

Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.

Home sharing not working between itunes and apple tv, I've read all help articles I could find... still nothing

Hey there!
Here's every detail of the problem:
1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
Thanks in advance.

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

I purchased a hdmi cable to watch movies and slide shows from my mac book pro to my sony bravia tv. i get picture through the tv but no sound. what am i doing wrong?

I purchased a HDMI cable to watch movies and slide shows from my mac book pro to my Sony Bravia TV. I get picture through the TV but no sound. What am I doing wrong?

Go to sounds in system pref and select outputs. When the hdmi cable is plug into the tv it will show as an option under output. Just select that option.

My MacBook Pro gets very slow while doing work like watching movies and using net .. video gets lag very often

My MacBook Pro gets very slow while doing work like watching movies and using net .. video gets lag very often and while surffing on net it gets very slow ...

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Could I connect the lap top to TV and watch movies and control the lap top from a distance?

could I connect the Apple lap top to my TV to watch movies and control the lap top from a distance just like the Window lap top???

Check out Apple TV. It is a wireless interface to your TV. It may be the best $99 investment you can make for entertainment on your TV. It simply requires a standard $10 HDMI cable, not supplied with the Apple TV unit. Through Apple TV, with Mavericks, you can use the TV as a standard OS X monitor or for entertainment. Also check out the Beamer software to stream videos to it from your Mac.
Apple TV requires a Mid 2011 or newer MacBook Air with OS X Lion v10.7.5 or later.
If your MBA is not new enough you can use the AirParrot application but the video quality is not as high as with a newer MBA. It also streams from iOS devices.
http://www.apple.com/appletv/
http://www.apple.com/appletv/airplay/
http://store.apple.com/us/ipod/ipod-accessories/apple-tv
http://www.apple.com/osx/whats-new/features.html#displays
http://www.amazon.com/AmazonBasics-High-Speed-HDMI-Cable-Meters/dp/B003L1ZYYM/re f=sr_1_1?ie=UTF8&qid=1385514116&sr=8-1&keywords=hdmi+cable
AirPlay is available on all devices running iOS 4.3 or later. Some features require the latest software. Second-generation Apple TV or later required.
AirPlay Mirroring is available with iPhone 4s or later; iPad 2 or later; iPad mini; iPod touch (5th generation); and iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), MacBook Pro (Early 2011 or newer), and Mac Pro (Late 2013) with OS X Mountain Lion or later.

HT3819 home sharing cancelled during watching movie and won't reconnect

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