HT3819 Home sharing is set on mac and Apple TV. Apple TV cannot locate my computer help ,,,,,,,,
My Apple TV as stopped picking up my mac which has got iTunes
Have used support pages but cannot locate
Getting very frustrating now
That failed
Apple TV is hard wired mac with iTunes is wifi
Help ....
Similar Messages
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My home sharing continually fails between mac and apple tv 2.
my home sharing continually fails between mac and apple tv 2, even during watching a movie. I go to the mac to re-turn on home sharing but it is still on. Any tips? I also have to turn off and back on at the mac every time i switch on my apple tv.
Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test. -
Hey there!
Here's every detail of the problem:
1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
Thanks in advance.Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test. -
Home sharing not working between mac and pc, but it is fine between mac and mac. Help!!!
Good Evening Dear Gurus,
Hi, I am writing this to ask for help regarding home sharing. Yes I do know they are several threads out there that already explains or rather given solution on how to tackle this problem. BUT the my problem is rather different. I am no computer expert myself, so here is the problem, apparently MY MAC can home share with another MAC, but both of this MAC cannot home share with the PC.
Does anyone encounter this kind of problem before? Can anyone help a poor guy out? Thanks in advance. love to hear from the community soon!
Thanks!Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test. -
HT3819 home sharing cancelled during watching movie and won't reconnect
My apple tv stopped working on my home sharing network while watching a movie, it won't re-connect even though home sharing is enabled on my mac and my tv box - any suggestions
Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues. -
how to see my macbook air on the TV monitor after I finished home sharing for the system?
Did you purchase your MacBook Air new? Do you still have its box? Locate its serial number and telephone Apple at the number shown at the bottom of this page (1-800-MY-APPLE if you're in the U.S.). They can help you.
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I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
Does anybody have suggestions as to why this is the case?Understanding Home Sharing - Support - Apple
Hope this helps. -
I cannot see my itunes library on the main menu under computers despite the network being active and the home sharing on on both the devices the mac and apple tv. Any ideas?
Hi Monty,
Sorry to say it, but this is normal for Apple TVs. I've owned a TV2 and a TV3, and neither lasted for an entire year. They are quite fragile and of low quality, and as you can see here, quite fussy even when they work. The wi-fi receiver on these are cheap and unreliable.
Consider the $99 an annual rental fee. They rarely work for a whole year, so if you are going to use the platform, you will have to replace them constantly.
Also, when one dies under warranty, never, never send it to Apple for repair. Go to the Apple Store for replacement. I sent my ATV3 in for warranty repair using a box sent to me by Apple, and although FedEx tracking showed it was accepted by Apple, it was never seen again. Apple won't replace it or even return my calls. -
How can i get my 2nd laptop to read home sharing with my other laptop and mac mini.
how can i get my 2nd laptop to read home sharing with my other laptop and mac mini.
if I take the laptop off site, i loose the connection
Of course you do because you're no longer on the same network.
Connect to your work's VPN connection and then share the files -
I have an intel iMac OS 10.6.8 with iTunes 11.0.2 and an Apple TV with software 5.2. Home sharing worked fine until I added a VoIP device to my wired ethernet network. Now Apple TV cannot recognize my computer. How can I reconfigure?
I have an intel iMac OS 10.6.8 with iTunes 11.0.2 and an Apple TV with software 5.2. Home sharing worked fine until I added a VoIP device to my wired ethernet network. Now Apple TV cannot recognize my computer. How can I reconfigure?
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I have an apple tv 3 but when i use Home Sharing from my Windows Laptop the Apple TV shows all my music on the TV but it will only play 1 or 2 songs and then stops!!! Annoying, so I have to re-start iTunes on my Laptop and it will play 1 or 2 more songs then stops again!!! still annoying.
Can anyone assist me with this issue?
ThanksTo downgrade, you'll need to download the previous software version here: ATV3 http://appldnld.apple.com/AppleTV/041-4361.20120605.grjot/AppleTV3,1_5.0.2_9B830 _Restore.ipsw
ATV2: http://appldnld.apple.com/AppleTV/041-4362.20120605.t8i4U/AppleTV2,1_5.0.2_9B830 _Restore.ipsw
Next, plug the Apple TV into your computer with a micro-usb cable (most phones today use these) and start up Itunes. It should detect the Apple TV in recovery.
After that, hold down Option on Apple or Alt on Windows and click Restore. This should open a window that allows you to select the software update you want to apply. Select the one you downloaded earlier.
It will then go through the restore process, which takes only a few minutes, and then you will be able to plug the Apple TV back in to your display and set it up again.
I recently ran into a similar issue with a bunch of these things and after restoring them all to the previous software version they are working again. -
Home sharing problem between macbook pro and win7 pc
I tried to enable home sharing between my macbook pro and my windows 7 desktop to copy songs (mac --> pc and vice versa). I can share my mbp itunes library to my pc, but i can't do it the other way. i tried troubleshooting, from turning home sharing on and off on both computers, to restarting my router, but still to no avail. i want to copy songs from my pc to my mac this time as i've purchased some songs on the pc and want to sync them with my mac. please help me on this.
Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings -
With home sharing, can I sync music and apps on multiple computers at home?
Hi.
With home sharing, can I sync music and apps on multiple computers at home?
Basically, I want to sync my iphone and ipad on 2~3 computers at home without deleting contents in my iphone and ipad.
thanks.I did some more checking as I still had my old computer online.
I booted and went into iTunes.
Under DEVICES, the TV was listed, along with MUSIC, PHOTOS, PLAYLISTS, much like an iPod/Touch.
When I went into PREFERENCES->TV DEVICES, the TV was listed and on the site, it stated SYNCING.
On the other computer, it listed STREAMING. I did do a RIGHT CLICK on the device and selected "STOP STREAMING" and it disappeard - must RE-PAIR with the unit I guess.
I'm afraid to perform the following, but if someone out there has the equipment, maybe they can check...
Make sure nothing else is managing the TV.
Pair with the unit so you have all sorts of options under the device and it shows 'syncing'.
Now, create a new account and perform the same thing or use another Mac. I believe it will limit you to STREAMING only.
My thoughts are that ONLY ONE computer can sync (just like other device). I have to disconnect the association with the old computer.
Even though I moved everything over with Migration Assistant, I didn't have any issues with managing the iPhones, but I'm wondering if there is a Computer UUID that the AppleTV is TIED to. Since I'm on a different computer UUID, and it's being managed by another one, I'm limited to STREAMING.
Only other choice is to RESET the unit - now, where did my manual go?
Thoughts? -
I have tried to install home sharing between my desk top and lap top. I can only see the music I have bought from iTunes on my lap top. Is this normal? I thought I would be able to see my entire library.
Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.
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when i open home sharing, "disabled" is written in the apple id. if i change it to my id and then enter password nothing happens, help pls?
when i open home sharing, "disabled" is written in the apple id. if i change it to my id and then enter password nothing happens, help pls?
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