HT3819 Share is it appearing in my itunes. How can i get it to work?

Can anyone help me :
In itunes, after I sign in for homeshare. The share tab disappears and I can't get homesare working> please help.

What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
http://support.apple.com/kb/HT1320Resetting iPod shuffle
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

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