HT3820 QuickTime Pro Paid for, registered. Won't open.

I've paid for and downloaded Quicktime Pro. Entered the registration code...and nothing happens. I still just have Quicktime 7. How do I get Pro to start running?

Open QuickTime Player 7 (Utilities folder) and then open the About QuickTime Player 7 window.
Is the word Pro shown on the blue Q icon?

Similar Messages

Quick Time 7.0 Pro (7.7.3) on Win 7 Home Prem 64-bit, Pro paid for, valid registration code, Open Image Sequence (and resulting time-lapse movies) has quit working after several successful operations. What do? How fix? Thanks.

Quick Time 7.0 Pro (7.7.3) on Win 7 Home Prem 64-bit, Pro paid for, valid registration code, Open Image Sequence (and resulting time-lapse movies) has quit working after several successful operations. What do? How fix? Thanks.

This tip is ready for submission.
It REPLACES the prior version in the Time Machine forum, at: http://discussions.apple.com/thread.jspa?threadID=2057525
Additions/wording changes to items C3, C4, C5, D4
New topics C9, C10, C11, and E4

Acrobat Pro 9 for mac won't launch, reloaded from disk when hard drive needed to be replace. It's in applications folder but there is an X on the Acrobat Reinstall icon. What should I do.

Acrobat Pro 9 for mac won't launch, reloaded from disk when hard drive needed to be replace. It's in applications folder but there is an X on the Acrobat Reinstall icon. What should I do.

Hi Janice,
What version of Mac OS are you using?
Adobe does not recommend migrating the software from one disk to the other.
Please run the setup file for Acrobat and reinstall the software. You might want to delete the existing version of Acrobat installed before reinstalling it.
Regards,
Rave

Just purchased Quicktime Pro 7, for iMac G5 with system OS X 10.4.11, AND cannot get at Quick Pro 7 despite the keys.

Just purchased Quicktime Pro 7, for iMac G5 with system OS X 10.4.11, AND cannot get at Quick Pro 7 despite the keys.

If the Pro registration worked the word Pro has been removed from many menu options.
The application remains just QuickTime Player 7 but the Pro features have been enabled.

I had one of your technicians re-install Acrobat Pro and it still won't open. My technician was Rajat and he was reading from a manual. He did not appear to be competent. He told the case has to be escalated

I had a technician, Rajat, from a Adobe re-install Acrobat Pro. It still won't open. He said the case has to be elevated. How do I get help from someone in the United States?

Not one of my technicians. We are just fellow users of the product.
But if you start from the top and explain your problem we have a fair track record of helping. Some questions for you
- what version of Mac or Windows
- what version of Acrobat Pro
- what exactly happens when you try to open Acrobat Pro (error messages in full please)
- whether it ever worked and what changed?

I purchased a quicktime pro license for PC, but I can't find where to register in Quicktime 7...there's no registration option in the file menu

I purchased a quicktime pro for windows, but I can't find a registration option in the quicktime player 7 file menu. How do I register?

Thanks Kirk...found it buried in Edit, Preferences.

Can my QuickTime Pro 7 for Windows License key be transferred to my new Mac

I have used QuickTime Pro on Windows for the past 8-10 months.
I have now moved from Windows to Mac. However, the Pro registration key is invalid on the Mac because it is Windows-specific.
Will Apple convert my Windows key to a Mac key, or do I need to purchase a separate license for QT 7 Pro for Mac?

I bought the $30 Quicktime Pro license when I had windows and now I have switched to mac and want to continue to use Quiktime Pro. I put in the license and it didn't work. I later realized why as the user above has, and it makes no sense.
Apple should provide a work-around for this. It is not logical to make people pay more than once if they change operating systems but wish to continue using their online purchase. The download of the Quicktime client is free anyway, it is only the online pro license key which I paid for that costs money. So there is no reason to make people pay twice. That's bad business and while some companies might have this flaw, it is far from the standard for a well organized company.
Normally when you buy a license for software online, whether that be a game or whatever you pay for the account license and then you can download whichever client you need for free. If you switch to mac or windows or whatever, your account is still good. So with apple you can download the right client for free as with others, but if you switch to mac you must pay for the license again because they keys are not consolidated into one system, even though the client is still a free download. This makes no sense economically whatsoever as the user only wants to continue to use what they have paid for at no additional cost to they company.
Apple should either consolidate all the Quicktime Pro keys to one system or the sales department should offer a workaround of some sort. This is just not logical and for the online license key model of business and is just bad business relations as well.

Completely uninstall Quicktime Pro 7 for Windows Vista Home Premium 32 bit

I am trying to uninstall my Quicktime Pro 7 registration, and to not ever see it again in control panel (classic view).
Unfortunately, there is a visible registrationcode shown for Quicktime Pro 7(somehow, it simply detected that I had Final Cut Pro installed at one point and automatically registered).
I cannot figure out how delete Quicktime Pro, via the control panel and registry, and make it go away. Please advise.

thanks ... I see now from your other post that you're probably getting either a "missing QuickTime.msi" message or being told that a "newer version of QuickTime" is installed when you try to go ahead and uninstall QuickTime after you're told about the Key?
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Quicktime pro 7 wont register, please help.

hi, i just purchased quicktime pro 7 upgrade, i copied and pasted the Name and registration code from the email to the quicktime pro registration setting. but it always give s me the invalid registration code error. im using quicktime 7.0.3 atm, all i wanan do is chuck in some videos into my ipod video i jsut bought 2 days ago. please, someone tell me why it wont register? the $44.95AUS isnt cheap for a software upgrade.

I had the same problem tried pasting the key, typing the key, same response. make sure that in the Registered To field, you enter the name EXACTLY how it appears in the Email you have received (it's the Registered Name).
This helped me after 2 hours of installing and reinstalling the product...
quitcktime pro Windows XP

Why is Quicktime Pro only for Quicktime 7??

I just bought an upgrade to Quicktime Pro, but it is for Quicktime 7. My Mac seems to be Quicktime 10 and the instalation istructions don't work.
Why did the Apple store sell me an upgrade that is 3 versions out of date?
How can I get Quicktime Pro for my version of Quicktime?

Hi there!
I am a Mac newbie - just switched from Windows about 4 weeks ago.
I am confused!
My MacBook Pro came with QuickTime Player 10. I have downloade QuickTime Player 7 from the link Niel provided. I install it. But Version 10 still shows in my applications! Even after I reboot my Mac.
I purchased the Pro upgrade and obviously cannot register it until I figure out how to get 7 to appear.
Help! How do I get my MacBook to recognize Version 7?
Thanks in advance for any help!
KIP

Quicktime 7.5 for windows won't recognize mp4 format

I am trying to play an mp4 video on my PC with Windows XP. I'm trying to use quicktime 7.5, but when I try and open the file I get the following error:
"Error -2048: Couldn't open the file MYGREATDVD.mp4 because it is not a file that Quicktime understands"
Does anybody have any idea why this is the case? I can play other formats of videos in Quicktime.

Regarding: 2048-Quicktime cannot play this file because it is not a file Quicktime understands.
FYI -I am using Quicktime PRO
I got this same message over and over when I used my free digital copy of Die Hard 4.
Solution I found: With recent Quicktime update, Quicktime seems to put a CAP on the size of the file it recognize and open.
To get the Digital Copy to work in Quicktime I compressed the File down from 5200 mbs (5.2 gigs) to 1700 mbs (1.7gbs)
Quicktime was then able to play the file and in additional I was able to import this file to itunes.
The unfortunate thing here is that the overall Quality of the file in itunes is now inferior to the quality of the file using Windows Media Player.
What I also found odd was that when I adjusted the file in itunes to play on Apple TV (convert for Apple TV) it increased the file size to 3.2 Gigs and the file plays fine. Althoug once again the quaility isnt as good as in Windows Media Player.
In my opinion this seems to be this is an issue with the Quicktime update. I tried other files out of curiosity and the same thing happened over and over. Quicktime gave me the 2048-Quicktime cannot play this file because it is not a file Quicktime understands: if the file was too large. Compressing the file allowed it to play.
*So My related question is: What is the Maximum File Size that Quicktime will recognize and play?* and *if it its not an error that will be fixed - Why would Apple put a CAP like this in place that directly results in inferior playback quality of a Movie*
Hopefully this will get resolved ...
Message was edited by: simkal

Quicktime pro settings for the Ipod and web.

I was reading an article on creating files specifically optimized playback on Ipod and I also listed the video formats that are supported below. Below these settings are 2 questions that I have.
H.264 video
File formats: .m4v, .mp4 and .mov
Video: Up to 768 Kbps, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3
Audio: AAC-LC up to 160 Kbps, 48 KHz, stereo audio
MPEG-4 video
File formats: .m4v, .mp4 and .mov
Video: Up to 2.5 Mbps, 480 x 480, 30 fps, Simple Profile
Audio: AAC-LC up to 160 Kbps, 48 KHz, stereo audio
Is it possible in Quicktime Pro to create one file that could be used for a website to download and view 30 minute videos in Quicktime as well as be available for people to download to their ipods?
For the website I realize I would want to use the correct HTML protocol as well as the "Fast Start" features in Quicktime Pro for playback while downloading.
If it is possible,what settings could be used to create this type of file that could be used for a website and ipod?

I would still use the save as method to change the file extension. The default "open with" application for .m4v is iTunes, not QuickTime Player and not all users have installed it. Viewers know what a .mov file is. A .m4v may confuse them.
Use the Export to iPod settings (nearly foolproof) and test the file so you're sure it plays in QuickTime and the iPod.
Next use the Movie Info window to add "Annotations". These can be things like changing the "title", adding copyright notices, artist names and dozens of other things.
Also set the movie "poster frame". This special frame shows as an image when, or if, you decide to use RSS feeds or Podcasts for the file.
Now that you've edited the file you need to save it. A "regular" Save may not preserve the fast start properties. Using "Save As" will restore the fast start feature.
Your viewers can either watch the file in the browser window or click on your other link and choose to save the file to their computer.

What is the best export setting from QuickTime Pro 7 for standard DVD

I have several AVI movies I took and want to import them into iMovie, so I can create a DVD that will play in any DVD player or computer. (Along with a bunch of pictures.)
Should I convert them with QuickTime Pro 7 (QTP7) to another format, and if so, what is the best export setting.
I have export them using *_QuickTime 10_* and QTP7 to *MOV, MP4, & M4V* and the output is *+bad bad bad+*.
I have tried both export and save-as. Neither has done a good job.
The internal information of the AVI movies are: (as reported by QT)
Format: Apple OpenDML JPEG, 640 x 480, Millions, 8-bit Unsigned Integer, Mono, 11.024 kHz
I have used several settings with not much luck including:
AAC, Stereo (L R), 44.100 kHz, MPEG-4 (Perian), 640 x 480, Millions
MPEG-4 Video, H.264
Should I be using a better application then QuickTime?
Is there a way to just use iDVD with the original AVI movies?
These are wedding movies and pictures that people are waiting for.

Should I convert them with QuickTime Pro 7 (QTP7) to another format, and if so, what is the best export setting.
That depends on your specific work flow and the codec(s) involved. Generally speaking, if the file plays in the QT Player and is "conversion" compatible, then the file can be added directly to iDVD (i.e., unlike iMovie '08/'09/'11 which requires the file to be "edit" compatible with QT).
I have export them using QuickTime 10 and QTP7 to MOV, MP4, & M4V and the output is bad bad bad.
The quality of your output file will depend on a number of things: primarily the quality of your source file, the efficiency of the target codec, and the specific settings used. (About which you did not elaborate.) The rule of thumb here is that your output will never be better than your input and each re-comprssion of the data has the potential to degrade the quality to some degree.
I have tried both export and save-as. Neither has done a good job.
The "Export" option re-compresses the data while the "Save As..." option only places the original data in an MOV file container. So if this output is "bad, bad, bad," then I suspect your source file(s) are not of high quality to begin with. (This seems to be confirmed by the very low audio sampling rate which implies the video data rate was probably also low to conserve file storage space.)
The internal information of the AVI movies are: (as reported by QT)... Format: Apple OpenDML JPEG, 640 x 480, Millions, 8-bit Unsigned Integer, Mono, 11.024 kHz
The basic codecs here appear to be both playback and conversion compatitible with QT (other than the very low sampling rate which some QT apps may not like). Thus, if your work flow is to simply burn DVDs that can be played on commercial players, the AVI could most likely be dropped to iDVD for authoring. On the other hand, if you are editing in a recent version of iMovie, then that app may not like the AVI file container. In this case, the best quality you can likely expect would be to use the "Save As..." option to place the data in an MOV file container and import to iMovie.
Unfortunately, editing in iMovie '08/'09/'11 is done "by reference" which means your output file will be created by exporting the impoted source data to another compression format. The default would be H.264/AAC which is a highly compressed format which in turn would be re-compressed again by iDVD to multiplexed MPEG2/PCM content further reducing quality by using a less efficient video codec. My recommendation for export from iMovie in this case would be AIC/Linear PCM. (I.e., to export your edits to the Apple intermediat video codec using the original file size and frame rate with just a bit of "sharpening" and using 16-bit/48 kHz Linear PCM audio (which is what will be used to create the DVD).
Should I be using a better application then QuickTime?
How much are you willing to spend?
Is there a way to just use iDVD with the original AVI movies?
Yes. Simply create a new SD project, select your theme, drop the compatible AVI content to the appropriate "drop" area(s), add photos as desired, preview the results, and author the DVD if/when satisfied.

QuickTime Pro solution for my iPod conversions?

Hi!
I am looking for an application to convert video to iPod-readable format. 3 questions:
1. Would QuickTime Pro (QT Pro) be a solution for my needs?
2. What can QT Pro convert?
3. What QT pro cannot convert?
Thks.

Don't know about iPod. Still haven't got one. Can ya believe it!
As far as your import/export question...http://www.apple.com/quicktime/pro/specs.html
iMac G4 FCP4/FCE2.0.3 QTPro 7.0.3 Mac OS X (10.3.9)

HT3820 Quicktime pro install unsuccessful

Bought Quicktime Pro. Registered... hit (secret) tab key. Logo changed to Pro. BUT I do not see the "Pro" logo in About QuickTime Player. AND I do not have QuickTime Pro available as far as I can see.

The registration info merely "unlocks" the Pro features found in QuickTime Player 7.
In all my years of using it I've never had to restart to use the Pro features.

HT3820 QuickTime Pro Paid for, registered. Won't open.

Similar Messages

Maybe you are looking for