HT3823 I can't see content from iTunes Extra

I recently purchased the movie "Ted" from my Apple TV, and then I downloaded to my computer so I could watch the iTunes Extra content, but any of the features will play, just the movie and scene selection. really don't know why

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Ipad mini remote app will connect to my itunes library and apple tv but can't play content from itunes library on the apple tv

What I am trying to do is very simple, and I am sure I have done it before.
I have an Apple TV (2nd Gen) connected to Wifi Network (Airport Extreme 802.11n) I want to stream content from the itunes library on my macbook pro over the wifi network to the Apple TV. This works no problem, home sharing is set up and I can see the itunes library under 'Computer' on the Apple TV interface. I can use the Apple Remote to scroll through and play content from my itunes. Works no problem.
Now I want to use the remote app on my ipad mini to control the apple tv. Using up to date app (Version 3.01) Again, everything looks like it should work. I have turned on Home Sharing on the remote app settings. It works fine and both my itunes library and Apple TV show up on the interface. I can touch the itunes icon and control the itunes on my computer and play music and video on my computer screen.
Now when I touch the apple tv icon I can't see my itunes library content to play on the apple tv. I see the below image. If I tap on the icon in the bottom left it takes me back to the screen in the first image. What is the strangest thing is that I can control the apple tv using the gestures interface! This isn't what I want though and I want to be able to see the itunes library on the screen of the ipad and play it on the apple tv. You can see in the video on this link (http://www.youtube.com/watch?v=UvEpgcE9KCs). This is what I am trying to do and I just don't understand why I don't get the screen seen at 1:25 in the video. Instead I get the screen seen in the below image.

OK, Problem solved. Software on Apple TV was VERY outdated. It had been sitting in the box for over a year and needed an update. Problem solved!

Can not purchase content from iTunes store on AppleTV

Hello
I am trying to download a particular episode of TV directly on my AppleTV. I am able to navigate to the episode I want correctly. I click buy, then click OK, and then I get "Access iTunes Store" with the spinning gear. I left it overnight and it still did not download. Any suggestions? Help!
P.S. I did a network test and everything seemed to be okay.

Sadly, yes, of course I was logged into the iTMS.
I did a full factory restore and software update and am letting it re-sync while I'm at work. I'll try it again when I get home late tonight.

Cant buy content from itunes

Why i can't buy content from itunes card?

Ok...there is a problem when i want to buy content from itunes..as one of the game, only show loading all the times...another game i play also, when i want to buy, it will show an error occured...before that, i also have problem with itunes card as my content i bought havent received...but i ask the developer, luckily they can refund my itunes..but now, the problem of cant buy the item still exist.

My iTunes got deleted off a (no longer working) computer. Is there a way I can transfer all content from my iPhone onto iTunes on a new computer? I want to update my phone, but do not want to lose any music off it when syncing it.

My iTunes got deleted off a (no longer working) computer. I have lost all music & data that was on this original itunes. Is there a way I can transfer all content from my iPhone (music & photos) onto iTunes on a new computer? I want to update my iphone (3GS), but do not want to lose any music off it when syncing it. Help please!!

By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go.

Wiped our old iPad 1 clean, now can't install iOS from iTunes. iTunes does not "see" the devise. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does.

Wiped our old iPad 1 clean, now can't install iOS from iTunes using laptop PC (W Vista). iTunes does not "see" the device. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does. Just want to get it operating again for browsing and e-reading.

OK. You merely erased the content and settings. The IOS is still there.
If it has NEVER been jailbroke, here are some standard repair procedures. From what you've already stated, my guess is that you'll end up with Recovery Mode described in the last paragraph.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

My daughter has shared my iTunes account for the past 10 years. she has now established her own iTunes account. how can she transfer content from my iTunes account to her new iTunes account?

My daughter has shared my iTunes account for the past 10 years. Now that she has established her own iTunes account, how can she transfer content from my account to her new account?

Hi Dennis,
If you want to share iTunes purchases between multiple accounts in the same family you could use Family Sharing.
Sharing purchased content with Family Sharing - Apple Support
Take care,
Nubz

Can purchased content (from iTunes) be uploaded into iTunes U?

I suspect that this question has been answered, but I couldn't find the right combination of keywords to find the answer. So the question remains: Can purchased content (from iTunes) be uploaded into iTunes U?

No, you must have the digital rights to the content in order to upload it to iTunes U. Please review the copyright information for uploaded content at http://images.apple.com/support/itunesu/docs/iTunes_U_CopyrightOverview.pdf

HT3702 can i download free content from itunes and app store without any billing information?

I am a iPhone 3gs user firmware version 3.1.3 . the question is can i download free content from itunes and the app store without billing info ? please help !

If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I get a message saying some of the itunes files cannot be copied to my ipod b/c i can only have content from 5 itune accounts. what can i do to put the content i bought?

i get a message saying some of the itunes files cannot be copied to my ipod b/c i can only have content from 5 itune accounts. what can i do to put the content i bought?

Obviously that's your problem. As the message states, five is the maximum supported.

I live in a home with two other people, and one housemate tried to sync up his content from iTunes and iCloud onto another housemate's new iPad. the iTunes library only contains my content. is there any way to retrieve the there person's iCloud?

i live in a home with two other people, and one housemate tried to sync up his content from iTunes and iCloud onto another housemate's new iPad. the iTunes library only contains my content. is there any way to retrieve the other person's iCloud? Can they go out of my account? Their content is saved on their iPads, but can another iCloud be on the same home computer?

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

Can't download music from iTunes to iPad mini

Hi,
I recently bought an iPad mini and I'm having trouble downloading content from iTunes - both new music/films & from purchase history - but I can download apps just fine. It comes up with the following error "unable to download xxx at the moment. Please try again later." I can however download content onto all my other iDevices.
Is there anyway of fixing this problem other than resetting the iPad? Been playing games on the iPad & will lose the progress in the reset process.
Thanks!

If you are using iTunes 11 go to View>Show Sidebar from the menu at the top of the screen so that you can see the iPad under the devices heading.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on all of the albums or playlists that you want to sync - or the entire library if you like.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
This will probably be helpful if you are using iTunes 11.
http://support.apple.com/kb/PH12313

When I connect my iphone to the laptop (windows) it makes a sound but i can't see it in itunes or "my computer' I have no idea why....

When I connect my iphone to the laptop (windows) it makes a sound but i can't see it in itunes or "my computer' I have no idea why....

Setting up your phone "as new iphone" is covered in this article: http://support.apple.com/kb/HT4137
Before you connect to a new PC, make sure that autosync is disabled in Edit/Preferences/Devices, otherwise your phone will be wiped during the following sync.
If you have data on the phone you want to save, back up manually:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards. Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
Since changing your iTunes library will erase your phone again, do the same process when you change back to your normal PC.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519

Apple TV 3gen won't play content from iTunes, Apple TV 2nd gen works fine same network

Hi.
Recently, after all the most recent Apple updates, my Apple TV 3rd gen won’t play content from iTunes on my Mac. I have an Apple TV 3nd gen on the same network and it works fine. This problem started after the recent round of OS X updates( I am running 10.9.2 and iTunes 11.1.5. As my Apple TV3 was actually new and I took it to the Apple store where they kindly gave me a new one but the same thing happens. The Apple TV 3rd gen will play content through the onboard clients like Netflix, iTunes, Bloomberg.
The Apple TV3rd gen won’t play anything form my computer’s iTunes library, whether or not it was purchased from the Itunes store or home movies from iPhone etc. I have restored the device a few times to no luck. I have even switched routers, same problem.
Any thoughts ?
Thanks in advance.

Home sharing was configured and turned on. I can actually see all the content on my Mac. When I trry to play anything i just see the white spinning wheel on the black background.

How can I transfer content from iPhone to computer, my old computer wrecked

My old computer is wrecked ,how can I transfer content from my iphone 4 or ipad 2 to a new computer

With the exception of purchases sync is one way, iTunes to the device.
See Recover your iTunes library from your iPod or iOS device for tools to extract your media.
tt2

HT3823 I can't see content from iTunes Extra

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