HT3823 I looked at an album and at the bottom there was a digital booklet and it said "album only" so I bought the album, but then I didn't get the booklet. What do I do? (iPad 2)

I looked at an album and at the bottom there was a digital booklet and it said "album only" so I bought the album, but then I didn't get the booklet. What do I do? (iPad 2)

Hi OverratedBacon,
Thanks for using Apple Support Communities.  I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

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