HT3910 Hey, the applications install DVD came with my macbook showed an error message when I install it. What should I do?
Hi all, I am trying to reinstall Mac OS system on my macbook today, everything was fine, but somehow the applications install DVD showed an error message and it asked to contact the manufacturer. What shall I do? Thank you very much!
I cleaned again, but it refused to work...
Thanks for the suggestion, I will call them. Hope I will have a better luck here!
Similar Messages
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I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.
Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
Or, you can upgrade to Lion or Mountain Lion:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!Sign out of the account you do not wish to use, sign into the one that you do wish to use.
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Time machine : started the restoration, stopped mid-way and didn't show any error message
Hi, i made a complete backup of my system to be able to install windows 7 via bootcamp. I had to backup because a complete format was necessary.
I reinstalled Mac OS X 10.6 (the exact same version i had) everything works just fine. I started the time machine so i could have everything i had before i formatted. The restoration started normally and continued until about half. Then, the transfer window dissapeared, not showing any error message. I don't see my disk image that i was copying. It's nowhere to be found.
And now, i can't even try again because there's 150 GB that i can't seem to find anywhere (which is about half of my backup) and there is not enough space on my hard drive anymore. I try to find what was copied and there is nothing.
Please HELP ME !!!Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene -
I upgraded to Mountain Lion and very much regret this move. I cannot use Parallels or Bootcamp for Windows XP which I need for some of my 'older' accessories. How do I revert from Mountain Lion back to Snow Leopard? I have the Snow Leopard software but I do not have the original setup software disk that came with the MacBook (leant to a friend and never seen again).
If you do revert to Snow Leopard, be aware of this "feature" I used with my 2009 MacBook Pro:
When it had the original OS (Leopard, I believe) I set up Bootcamp with Windows XP. I also installed Parallels and use the Bootcamp partition for Windows XP within Parallels.
I then upgraded to Snow Leopard and all was fine.
I then upgraded to Lion and still my Bootcamp partition works for Windows XP and also for Parallels.
I have not upgraded to Mountain Lion so I cannot speak to whether or not the Bootcamp paritition of Windows XP will continue to work. If you do and it works, LET US KNOW! -
My hard drive crashed, and I cannot reinstall the original OS that came with my macbook pro?
I bought my macbook pro (mid 2012 version) 10 months ago and it's been working fine up until now (running on Yosemite). When I opened the lid today, a flashing question mark appeared on the screen. I restarted my mac while holding the option key. I tried to do an internet reinstall but I can't get it to work. When I try to reinstall the OS that came with my mac, there are no options for me to click when asked to select a disk.
I have tried following instructions from multiple threads about how to change the disk utility.
Options on the lefthand side: "disk0" and "mac OS X base system". Options on the right: disk0 - first aid, erase, partition, and restore. Mac OS X base system - first aid, erase, restore.
None of the solutions I've found online are working for me. Most of the options in the disk utility menu are greyed out, so I can't click on them.
Sorry for any typos, it is hard to type this all out on my phone. I have tried to upload pictures, but it doesn't seem to be working. I also apologize if this is in the wrong category. -
I have had my iPad for 6 months. We recently had a power outage and my iPad was plugged in with the adapter that came with it. Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. Do you think the adapter got fried? Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?
Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.
Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
As for iTunes charges, according to Apple iTunes Store: All Sales Are Final
You can try contacting iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us -
Photoshop document created in current version of PSCC2014, now will not crop, resize, etc without throwing compatibility error.
"Could not complete the Crop command because the file is not compatible with this version of Photoshop."
How do I resolve without recreating the file?Ooops. Hit save reply prematurely.
You may be able to open the flattened composite or the embedded JPEG preview of your file in Adobe Illustrator, GraphicConverter (Mac only) or some such application, but your layers will be gone.
The problem of working across a network is that it's not supported by Adobe:
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost. -
Having a problem with a iPhone 3GS. When I try to back it up on my pc or laptop it has a error message. We have other iPhones that will connect when plugged in. I need to back up my data on this iPhone so it can be serviced. Can anyone help?
Try a quick reset of the phone first. If it still doesn't work, go to Edit/Preferences/Devices in itunes and delete the old backup for the 3GS.
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my iphone and ipad keynote remote will not link with my MacBook Pro, what should I try?
cshepherd wrote:
I updated to a new MacBook Pro and transferred my iTunes along with many of my programs.
I just tried to connect my iPad and my iPhone to my new computer and was told I cannot connect any longer.
Perhaps you would post the exact message?
And when exactly did you receive this message? -
Accidentally I deleted the MS office that came with my Macbook? How to get it back, please help...
When i was reinstalling the OS in my Macbook, the MS office that i got with it got deleted, please help me that how to get it back..
Did you not get that MacBook at the Apple Store?
Regards,
bettyfromcalifornia -
Got a new video camera for Christmas, Samsung HMX-F80, it down loads pictures just fine, but videos I just can't get it to down load. I was able to down load to my PC part no problem.
MY Imac, System 10.5.8, Imovie 8 (7.1.4). Do I need to upgrade? Or what.
Any help is appreciated.Is it listed here?
iMovie 8 Camcorders supported:
http://support.apple.com/kb/HT1014 -
Error message when the Application Manager attempts to open.
I am using a Mac with he latest OS, and when I try to download Photoshop, the Application Manager fails to open and I get an error message. Any suggestions?
Click here and follow the instructions.
(98888) -
Officejet 4500 wireless printer keep geeting error message when installing the driver
hi can anyone help im trying to install my officejet printer 4500 g510 n-z driver from the hp website and i keep getting an error message and i have no idea how to stop getting this message as i have tried a few times to install the drive and keep gettimg the same message im running windows 8.1 if tht helps
thanks johnHello jono13,
Welcome to the HP Forums!
I understand you're receiving an error message when installing the Officejet 4500 software. What is the exact error message on your computer? Could you send a screen shot of your exact error?
How will you be connecting this printer? Wireless or USB?
Please verify this information and I will assist you further.
Looking forward to hearing from you.
I worked on behalf of HP.
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