HT3910 I get an unknown error when trying to install the applications disc contents

I rebooted the MacBook pro that my dad just gave me and erased all the memory that he had on it but when I try to install the applications disk again it tells me unknown error and to contact the manufacturer I don't know who that is exactly(is it a specific part of apple?) and I don't know how to contact them what do I do?

Have you tried to download anything else?

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