HT3939 Fake Iphone or Authorized by Apple

I am from Doha Qatar. I am sending this email to get some help from you to be sure about apple Iphone 5 that I bought in Qatar; however I am not online customer of apple yet.
I bought apple Iphone 5 Black in March 2013 and apple Iphone 5 white in March 2014 (exactly after 1 year). I get to know some noticeable difference between two sets as follows and I got confused that either both are original apple Iphone or not. Please help me on this issue.
Outside looks is almost same except color & (light point near speaker).
The box (Cartoon) or white one is quite bigger than the black one.
Headphones for white one is with hard cable than the Black one and structure also looks difference (one long and another short).
The quality of sound in headphone is quite better in headphones provided with black one than the white one.
USB cable (Charging) for white one is shorter & harder than the black one.
USB plug (to connect electricity) are difference in both (white is with 3 pins and Black is with 2 pins).
Please help me with this issue if both phones are original apple product and authorized by apple or not . I bought both phones from same shop in difference of one year. If required I can send the picture of both phones and other necessary document for verification.

Your white one sounds like a fake. On the headphones see if there's a "Made in Cupertino" or something like it stamped somewhere on the cables. Also the charger should only have 2 prongs. Most headphones and cables for iPhones are on the softer side never hard to the touch. The accessories could be fake bit the phone could still be real. It would be difficult to tell without a thorough inspection

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Fake iPhone Application Purchased through Apple Store

Billed To:
[email protected]
VK Mahajan
A2001, Word SPA East
Opposite Uniword City
Sector30/41
Gurgaon 122001
IND
Order ID: MTB45WM33
Receipt Date: 01/12/12
Order Total: Rs 1,900
Billed To: MasterCard .... 264
Sygic & MapmyIndia: GPS Navigation, v12.1 (4+)
Write a Review Report a Problem
Sygic a. s.
App
Rs 1,900
Order Total:
Rs 1,900
The above named application is fake and is not working. How do i get mry amount back. Mahajan([email protected])

You realize this is not APPLE here, but users like yourself. And posting all your personal info is very risky.
Here are some instructions from Gizmodo:
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store

My aunt just bought her phone ( iphone 5c ) but then when i tried entering the serial number on apple's site it shows as iphone 5s. I asked my aunt what's the color of her phone and she said it was green and it was iphone 5c. Could this be a fake iphone?

My aunt just bought her iphone (5c) for half of its original price here in Phils. So to check it was a
Egit one, i asked for the serial number by checking the settings of her phone. After geting the serial nu,ber, i entered it in apple's site to verify. I was kinda surprised since the phone that appeared was 5s instead of 5c. I asked my aunt what's the color of her phone and she said it's green. So could this be a fake iphone phone?

If the warranty is showing less than 12 months ,the iPhone has already been activated ,so yes most likely secondhand

I want to buy iphone4 8GB, but I am afraid that I buy a fake iphone, not the real iphone. So, what can I do if I want to check for sure it is a real iphone from apple?

I want to buy iphone4 8GB, but I am afraid that I buy a fake iphone, not the real iphone. So, what can I do if I want to check for sure it is a real iphone from apple?

Buy it from an Apple Retail Store or Apple Online or through an approved Carrier.

Original and fake iPhone 5S

How do i differentiate, how do i differentiate between original and fake iPhone 5S

Buy your iPhone 5s from Apple itself, or from a well known, established Apple Authorized Reseller (ALL of which can be searched for and found on the Apple web site - anyone not listed there is NOT an Apple Authorized reseller, regardless of what they tell you).
see http://www.apple.com/buy/
If you buy from a reliable source, you will not get scammed.
Buy from anywhere or anyone else, and you take your chances on what you actually get.

I think i have a fake IPhone

Hello,i got a IPhone but i think its fake...
I cant make photos(its say i dont have memory but in "About" i have 60GB free)
WI-FI dont turn on.
I cant delete some rude application(i try with reset but i cant)
and its look its slower that a real IPhone
On the back i had a model number of a IPhone 4:a1332

Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT3939?viewlocale=en_US You have a fake iPhone. The A1332 belongs to the GSM iPhone 4, but it's only available on 8, 16 and 32 GB, not 64 GB. Return the phone inmediately

Is it possible to have your whole family on one apple id or is it better to have each person have there own? If each has their own does each id have to buy their own music and apps? How does find my iphone work with one apple id or two?

Is it possible to have your whole family on one apple id or is it better to have each person have there own? If each has their own does each id have to buy their own music and apps? How does find my iphone work with one apple id or two? also I am going to be going off to college soon should I make an itunes id for my self and how will I get all the music from the old id?

Is it possible to have your whole family on one apple id or is it better to have each person have there own?
Yes, it is possible. 1 apple ID can be associated with up to 10 devices.
If each has their own does each id have to buy their own music and apps?
Yes, all purchases are non-transferable.
How does find my iphone work with one apple id or two?
Every device associated with one apple ID through Find my iPhone is tied to that Apple ID; Find my iPhone will work in the same way with up to ten devices associated with one apple ID. You cannot enable Find my iPhone for one device across two apple IDs
I am going to be going off to college soon should I make an itunes id for my self and how will I get all the music from the old id?
If you have authorized a computer with the old apple ID, you can transfer old media purchased through the old to other devices via iTunes. This doesn't mean the media purchases through the old apple ID it transferred to the new account. If you plan to make future purchases and don't wish to share them with others, make your own apple ID.

How to re-load OS 3.0 without iTunes? My iPhone has a NON-Apple alien OS.

My iPhone has a NON-Apple alien Chinese OS running. This OS caused iTunes to NOT see the phone on USB when I connect the phone to the computer. I want to re-load the non-Apple OS to Apple version 3.0 but I cannot because iTunes does not see the phone. I know the os is Chinese and alien because none of the icons are correct, example I see no ipod, its labeled audioplayer. I see no Safari, its labeled services and so on. I also can NOT see the about, its not found. I have a video recorder it works, I thought iPhone 3G can not run videos. I have lots of Chinese games and symbols. I do have the at&t SIM, it works OK, and I just want to load the phone with the latest Apple 3G version 3.0 OS and have iTunes see the phone like every other American iPhone but I can not figure out how to do that without iTunes seeing the iPhone.

I took the phone to the Apple store in my mall. The Apple experts at my mall have never seen anything like this phone. It's totally functioning like an iPhone but its not one. The dimensions of the case are exact same size as the iPhone 3g we put them side by side. Then we also noticed that the screen is about 1/4 inch shorter than the touch screen of the real Apple iPhone this is the ONLY physical give away other than then OS its running. The person I spoke to worked at the store for 2 years and he never saw such a close copy that works so well. Its almost like they took a real Apple case and replaced the circuits with a copy. The funny thing is the fake phone works really good. I just can NOT get iTunes to load. I can copy and paste music videos, pictures, files to the phone and it all works OK on the phone. The voice calls are good. The video is great that it shoots, the camera is great! I will see if I can load apps, I have not tried yet. I wish I could figure out who made this unique clone alien phone. The quality is up there with Apple. I am starting to like this phone because its so different!!!! I will investigate the chinese links posted on this issue.

HT4061 I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

Take it to an authorized service center or Apple Store in the country where the phone originated. Apple does not sell iPhones in Pakistan, nor will they ship them to Pakistan.

Iphone 3g Cracks and Apple will not replace!!!???

I bought my Iphone 3g white the 15 September, last friday the 23 October I noticed some little cracks, just the beginning of the Apple cracks story...
Friday 12 o'clock I look on the inernet and start posting on some sites
17 o'clock I went to the local Apple store, the third employee noticed the cracks, but they do nothing, I must contact contact the operator.
Saterday 24October after had some explanations on different forums, I call the Iphone Support for Belgium. They couldn't help me and connected me to the Apple EU call center in France,
The apple employee asked about repairing Italian Iphones(yes it's an italian),
She came back with "NO problem, we won't repair it, we will replace it and your iphone will go to our engineers. Ups will come after 48hours and you will have the new one in 5days.
Sunday, Monday,...Wednesday, No ups, I look on the support link and noticed "replacement suspended", so I called again the Support. 3o minutes to find the problem...
Apple: Your Iphone was bought in Italy and is simlock, we can't repair it...
Me : Yes it's italian, but apple won't repair it because the cracks, normally I will have a new one, and italian iphones are without Simlock just like in Belgium
Appleotheremployee: Your Iphone is italian, so Apple IT will replace it but you must be domiciliated in Italy, otherwise UPS can't come...
SO IPHONE 3G with gps is not for travelling people, you can do it all with it but onl @ HOME!
Apple Has an international support, what is the problem to give the order to UPS international and replace that Iphone, It will be a lot easier but no, NO REPLACEMENT!
If Apple has such a Support strategy......they will just like WINDOWS VISTA!
http://img110.imageshack.us/my.php?image=dsc00532ib7.jpg

Apple products have international service, with the exception of the iphone.
It is, in most countries restricted to the country in which the iphone is sold.
Your situation is certainly a very unpleasant one, but this is the way the warranty on iphone works.
"Apple may restrict service to the country where Apple or its authorized distributors originally
sold the hardware product"
From the warranty.
There are other threads like yours, for example:
http://discussions.apple.com/thread.jspa?threadID=1660319&tstart=0

How do I unlock apple iphone bought direct from apple

I bought my iphone 6 direct from Apple, however this was locked onto AT&T since the unlocked version was not available from apple at time of purchase - I asked AT&T if they had to unlock the iphone for me and they said NO since I bought the phone directly from Apple - please clarify how I can have my iphone unlocked as I would like to insert a UK card when I travel to UK and then reinsert by US card when back in america.
Thanks

kirsteenk wrote:
I bought my iphone 6 direct from Apple, however this was locked onto AT&T since the unlocked version was not available from apple at time of purchase - I asked AT&T if they had to unlock the iphone for me and they said NO since I bought the phone directly from Apple - please clarify how I can have my iphone unlocked as I would like to insert a UK card when I travel to UK and then reinsert by US card when back in america.
Thanks
Only AT&T is authorized to unlock the phone but you will have to meet their requirements, generally you would need to have service with them prior to them agreeing to unlock your phone.
Return the phone if you can and see if the Apple store is selling any unlock ones.
As of right now you won't be able to use the phone unless you activate it thru AT&T.

Buying iPhone 4 from Canada Apple Retail Store

Hi
I am from India and I am visiting Canada in Jan. I plan to buy the unlocked iPhone 4 from the Apple Retail Store in Vancouver. Though I am aware that the unlocked Phone is available at the Apple ONLINE store, I'm not sure if the unlocked version is available in the retail store. Would they ask me for any address proof?

Are you aware that Apple will only provide support for a Canadian-sold iPhone in Canada? If you have a problem with your iPhone that would require warranty service, you'd have to ship the iPhone back to someone in Canada to take or send it to Apple and then have that person ship it back to you.
Far better to just buy your iPhone from an authorized seller in India, even if it will be higher in price. That way you will be able to get local support and service. If you want an iPhone 4, I'd strongly suggest that you wait for it to be officially released in India.
Regards.

Where do broken iPhone screens go after Apple replaces them?

Was just wondering where do broken iPhone screens go after Apple replaces them
Our business buys them back from non-official iPhone repair centers but it seems Apple stores don't have the authority (for good cause) to sell to a company like ours. Regardless, I was wondering what Apple might do with them as I'm sure it's tens of thousands a week if they added up from all of their locations in just the US alone.

I always assumed they went to Apple Heaven.

I bought a fake iPhone 5s, but the serial number checks out?

I mistakenly bought a fake iPhone 5s online, but when I checked the serial number on apple support it came back legit even saying it had warranty until February?

If it's a fake iPhone, it's using a cloned serial number from a real iPhone. But Apple still isn't going to support it.
Matt

How to identify fake iphone adaptor

need to compare original and fake iphone charger, adaptor. Found about usb cable comparison but cannot find anything to check originality of cable adaptor.
thnks

my ac charger had a recall and in the apple authorised store they checking inside the usb connector for a serial number to tell fake vs. official ones apart the women in the line before me was rejected because her ac charger did not have that serial

HT3939 Fake Iphone or Authorized by Apple

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