HT3939 I bought a new iPhone5s A1533 but I didn't see LTE or 4G even I on 4G or go to best network area and same place note 3 shows LTE

Question

I bought a new iPhone5s A1533 but I didn't see LTE or 4G even I on 4G or go to best network area and same place note 3 shows LTE very good
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Answer 1

Hello john1bettercom,
I can't think of many purchases these days that would be more exciting than a new tablet, especially were I to be going on a much anticipated vacation like you did. I can only imagine your disappointment when the tablet developed unsolvable problems at the very beginning of your trip.
We do our best to ensure that our customers are aware of our Return & Exchange Promise by publishing it in our stores, on our receipts, and on our website. With that said, I'd like to see what options may exist for you in consultation with your local store. At what store location did you attempt to make your return? Do you recall the name of the manager to whom you spoke? 
In addition, I recommend that you contact Microsoft about your Surface Pro 3. As the manufacturer of the product, they should be able to present options for service under the factory warranty.
I look forward to hearing from you and am grateful that you took the time to write to us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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