HT3951 I have the LDS Jigsaw Puzzles game ap downloaded to my 1st generation I-Pad. This morning, I made a purchase of an additional puzzle picture pack through the app. How can I get the purchase to download?

How can I get this paid-for purchase to download? Ever since making the purchase from within the app on the I-Pad, it has been stuck on the screen with "Please Wait" showing. I can leave the app and run other apps, when I return it is still on that same screen. It took 11 hours from the purchase time until I received a receipt in my e-mail. I had the screen active on that for close to 1 hour following the purchase, then had to go to a different location; I was not at home at the time. I have tried to get it to complete here at home for over 1 hour and tried to find the purchase in the I-Tunes store from my laptop computer, and get a report that all purchases have been downloaded.

This morning, I did a power down and reboot of the I-Pad, that got the "Please Wait" resolved. I then tried clicking on the additional picture set and it did download and install, so the problem is now resolved.

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I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I have made with iweb a website on my macbook, now i want to change it, through my imac, how can I get in the program , which is on the mac book. On both computer I have Lion

i have made with iweb a website on my macbook, now i want to change it, through my imac, how can I get in the program , which is on the mac book. On both computer I have Lion

You need to transfer your domain.sites file from your MacBook to your iMac. This is the file where iWeb stores all info and can be found under User/Library/Application Support/iWeb/domain.sites.
Transfer this file from your MacBook to the same place on your iMac and double click the domain.sites file and iWeb will open it on your iMac and you can update your site from there too.

I would like to go for older version of one of the app ( snipsnap ). previously i used to have in my iphone but during synching i did not got option to transfer apps to library so i lost all my apps. how can i get snipsnap v1.3 again?

i would like to go for older version of one of the app ( snipsnap ). previously i used to have in my iphone but during synching i did not got option to transfer apps to library so i lost all my apps. how can i get snipsnap v1.3 again? or if anyone have link to this older version app please let me know. thanks.

You appear to have an iPhone 5. Snipsnap 2.4.2, the current version, says it works on iPhone 5, iOS 5.0 or later. Why do you want an out of date version of the app?

My featured apps tab in the app store is stuck on a app called flipboard, flipboard wont go away when i hit the featured tab to see new apps. how can i get this tio go away?

my featured apps tab in the app store is stuck on a app called flipboard, flipboard wont go away when i hit the featured tab to see new apps. how can i get this to go away?

I'm stuck with Phoster...

TS1702 I don't like this "draw it" app, how can I get it off my ipad??

I don't like this "draw it" app, how can I get it off my ipad??

smeranda wrote:
Thanks so much! I just got the ipad & am still trying to figure it out!
You might find it useful to go to iBooks and download the manual.

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host>

HI I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

HI,
I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

You can try contacting apple customer service http://www.apple.com/contact but usually all app purchases are final and not refundable.

I have been charged £69.99 and £13.99 by Supercell for FREE apps how can I get it back.?

I have been charged by Supercell for apps that should have been FREE £69.99 and £13.99 within 4 minutes of each other.
Has anyone had this problem and how can you get the money back??? HELP

Contact the Mac App Store Customer Service and request assistance...
http://www.apple.com/support/mac/app-store/contact.html?form=account

TS1702 I accidently deleted my IPod app, how can I get it back on my IPad?

How can I get the Icon back?

There's no way to delete the included apps (unless your iPad is jailbroken)... so it's on there, we've just got to bring it back to view. A few options:
Go to the search menu - slide your fingers along the screen to the right, and in the "search iPad" that appears type in "music" (the name of the 'ipod app') or the name of a song that's on your iPad, and see if selecting one of those brings it back.
Try doing a hard restart of your iPad: hold down the power and home buttons until the screen turns black and the apple icon appears.
It's also possible you dragged the music icon into a folder. :-)

My iTunes downloads were made using my old gmail address. I had to quit using this email address as it got hacked. I created a new gmail account. How can I get my iTunes downloads into the new gmail account?

My iTunes downloads were made using my old gmail address. I had to quit using this address as it got hacked. How do I get my iTunes downloads into my new iTunes account that was created with a new gmail address? In my old iTunes account (with the old gmail address, I can't 'update' my email address or even 'add an alternate address' as I had already created this gmail account and inputting the new address into iTunes gives me the 'pop-up' that 'this account is already in use.' Advice please!

Good luck. It took me weeks to fix this when I had to do it. Your old ID branches out in lots of places. You may have to delete app and get them again, at least that is what Apple told me. Plus, all of your settings on your iPad that required any ID, will have to be changed. My old ID kept showing up in different places for weeks. Changing it on Apple.com is just the beginning.

After I download an app how can I get the app on my desktop?

After I DOWNLOAD AN APP FROM THE APP STORE HOW DO I GET THE APP ON MY DESKTOP?

Click on and drag it from the applications folder. It should provide a copy that you can work with.

HT5395 my mac does not have the iMessage app how can i get it?

I have a Mac laptop with the OS X. My friends with macs are able to sync their iMessages to their laptop and temporarily communicate through their computers instead of their phones. I cannot find this on my computer. How can I set it up?

Back up your data, check your applications for compatibility, and download Mavericks from the Mac App Store. If you get told that it's incompatible with the computer, you can't.
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I updated to the new 5.0 and lost all of my photos and some of my apps. how can i get them back

lost my pictures and some apps with update. how can iget them back?

Sync with iTunes to recover these things.
Connect the iPad to your compter and launch iTunes. Select the iPad on the left side of iTunes and then click on the Apps tab. Go down through the list and select all of the apps that you want to put on the iPad. Do the same thing with the photos. Make sure that the headings - Sync Music and Sync Photos have been selected and then sync again.
If you have changed the configuration - you will have to click on Apply in the lower right corner of iTunes.

HT3951 I have the LDS Jigsaw Puzzles game ap downloaded to my 1st generation I-Pad. This morning, I made a purchase of an additional puzzle picture pack through the app. How can I get the purchase to download?

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