HT3951 iTunes failed to download to iPad - no other device

I purchased an audio book - this has been paid for. But there was a problem with the download. I am not able to resume download as iTunes does not recognise a purchase has been made. There is no copy in iCloud. I have tried to go back to the book in iTunes but it says 'purchase' or preview. Advice would be helpful!

Audiobooks are currently a one-time only download, so if it didn't download successfully to the Music app, and it's not in the Downloads tab in the iTunes store app for resuming, then you will need to contact iTunes Support to get a re-download.
By 'no other device' do you mean that you haven't got a computer to do 'report a problem' from your purchase history ? If you have a computer : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If you don't have a computer (or if the above 'report a problem' doesn't work, which for some people it doesn't appear to, it takes them to this site on a browser instead of showing a form in iTunes), then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purhcases, Billing & Redemption

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HT3951 iTunes failed to download to iPad - no other device

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