HT3951 iTunes on my iPhone 5 keeps displaying download error on all songs

I am unable to download purchases made with phone or in I cloud but my partners iPhone 4S works fine.  I have tried sync, resetting phone, de-authourise, switching off match! Can any please help?

May 2014 post: To delete all music - https://discussions.apple.com/message/25834770 - "Settings > General > Usage Wait for the list of apps under "Storage" to populate. Tap on the Music icon, then slide to left the "All Music" line and click "Delete".

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