HT3964 2009 macbook pro superdrive will not load discs

2009 Macbook pro superdrive will not accept discs. The loading mechanism appears not to be responding. The mechanism may be jammed as it will not allow the disc to be fully inserted. Last time I played a disc I had trouble ejecting it. I managed to get disc out can't remember how. Think the disc must have partially ejected and I managed to pull it out. Can anyone help?

Hi kayj128,
Thanks for using Apple Support Communities. This article has steps for troubleshooting the SuperDrive built in to your Macbook Pro:
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Doesn't accept discs
Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
Try another disc to see if the issue is being caused by a specific disc.
Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
Allow the drive one or two seconds to accept the disc while it is fully inserted.
Reset the System Management Controller (SMC).
If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Cheers,
- Ari

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nataliemint wrote:
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The Chime is generated in Software when the first part of the Power-On Self Test has passed. If an appropriate source of software can be found, booting is likely.
it had a folder with a question mark in it that blinked.
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Tried to boot from the optical drive with Disk Warrior, no change.
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HT3964 2009 macbook pro superdrive will not load discs

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