HT3964 Apple Wireless Keyboard & Magic Mouse Not Working

i've been using Apple Wireless Keyboard and Magic Mouse on the iMac since Sep 2009 and they both worked well until one month ago, after cleaning the wireless keyboard, some of the function keys on the top row didn't work anymore while the magic mouse couldn't scroll left/right.  it's really frustrating.  how can i resolve this problem?

Hi Frank:
The battery reading anomaly is a known problem (began with OS X 10.6.7) and has been reported to Apple through channels.  As an aside, I use the mighty monitor widget which seems to give correct readings.
Barry

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    The new keyboards require 10.6.8 or later to map the function keys correctly.
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    found answer here- my wireless keyboard model is  MC184LL/B
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    Hi Capfred: Thank you for your replay. I have tried to follow your information but unable to solve the problem. I followed your comments but I am unable to get to the menu you mention. I have installed MAC OS X, Version 10.7.2 .
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    [email protected]

  • Keyboard and mouse not working

    both keyboard and mouse not working. I have changed batteries and checked drivers  please help..  thank you
    This question was solved.
    View Solution.

    Thanks for the information, that is exactly what I needed.
    If you are having the enter issue when using the wired KB from your old computer that sounds software related with the blog site.
    What web browser do you use when on that website?
    Connect your wireless equipment back and if you continue to have the issue with the letters repeating then you should inquire about a replacement for what is referred to as "sticky keys".  With it being a new unit this shouldn't be an issue.
    Let me know if you have other questions.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Does anyone know how to fix my 2010 macbook air the keyboard and mouse not working

    keyboard and mouse not working on macbook air ?

    Hi aaphillylawyer,
    Welcome to Apple Support Communities.
    The article linked below provides some general troubleshooting tips that may resolve the issue with the keyboard on the MacBook Air.
    Mac OS X 10.6: If keys on your keyboard don’t work
    http://support.apple.com/kb/PH6748
    I hope this helps.
    -Jason

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