HT3964 i have a iphone 4 that was dropped in water for a short period of time. it then was put in rice to dry it out. and now i'm trying to restore the iphone and it will not restore. what do i do now?

i would like to know what i need to do?

If the iPhone was in water, the dry rice for a week trick sometimes works, sometimes does not work. If it does not work your only choice is to take it to an Apple store genius bar and see about a replacement. For an iPhone 4 the out-of-warranty replacement is $149 in the US.

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HT3965 i put an emoji in my ipod name , and itunes will not recongize my ipod. could the emoji be the cause to my problem? what should i do?

i put an emoji in my ipod name , and itunes will not recongize my ipod. could the emoji be the cause to my problem? what should i do?

If you think the emoji is the cause of the problem, why not remove the emoji from your name?

I bought a book and it will not download what should I do? Or how do I fix it?

I bought a book and it will not download what should I do? Or how do I fix it?

Ask for a refund
How to Get a Refund from the App Store

I rented a movie on itunes and it will not download; what do I do to resolve

I rented the movie Non-Stop on iTunes using my iPad and would not download so I gave up; tried again now and it says you already rented the movie so I tried to download again and it will not download...... what to do from here?

Hi HudsonPond,
I'm sorry to hear you are having issues with your movie rental. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

After short period of time my messages are disappearing from my Icloud mail account.Why does it happen?Can I restore them back?

I can't understand my Icloud mail behavior.All messages I sent are stored in sent box as usual whereas messages I receive are disappearing after short period of time (no more then 2 weeks).Why does it happen?Do I have any chance to restore them?

Unfotunately I'm not eligable for MAC support over the phone and have to take it in to the Genius Bar. Hmmmpf.
But I was able to isolate the errors (using Console) that occurred just prior to the network failing:
8/30/09 10:53:05 AM Dock[231] _DESCRegisterDockExtraClient failed 268435459
8/30/09 10:53:25 AM SystemUIServer[232] * CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0x9307, name = 'com.apple.tsm.uiserver'
See /usr/include/servers/bootstrap_defs.h for the error codes.
8/30/09 10:53:25 AM com.apple.launchd[196] ([0x0-0xc00c].com.apple.systemuiserver[232]) Check-in of Mach service failed. PID 232 is not privileged: com.apple.tsm.uiserver
8/30/09 10:53:33 AM GrowlHelperApp[249] WARNING: could not register Growl server.
8/30/09 10:53:52 AM com.apple.launchd[196] (com.apple.NetworkDiagnostics[259]) Check-in of Mach service failed. Already active: com.apple.NetworkDiagnostic.agent
8/30/09 10:54:36 AM [0x0-0x1a01a].com.apple.Safari[261] Debugger() was called!
8/30/09 11:00:50 AM com.apple.launchd[196] (com.apple.NetworkDiagnostics[279]) Check-in of Mach service failed. Already active: com.apple.NetworkDiagnostic.agent
8/30/09 11:05:52 AM com.apple.launchd[196] (com.apple.NetworkDiagnostics[290]) Check-in of Mach service failed. Already active: com.apple.NetworkDiagnostic.agent
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My ipad turned off and now says connect to itunes. when i do this it says the ipad must be restored but says i can't do it ? i havn't synced my ipad on a pc before and it will not work what do i do?

help

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1688 Iphone 4 will not connect to wifi, and there is NO password on it, i have reset network connections, and it wont connect. I click other and typed the name of the wifi in and it will not work, what do i do.

I phone 4 will not connect to wifi, and there is no password, i have tried and tried and nothing works, also the lock button doesnt work, i bought off from someone on facebook and now it will not connect to the wifi, PLEASE HELP

http://support.apple.com/kb/TS1398

My iPhone 4 has recently started to flicker. I've changed the brightness settings and for a short period of time it was back to normal, but now it is much worse! What am I to do?

Three days ago I was trying to take a picture, but I couldn't see what I was taking because of the flickering white lines that covered the screen. But when I looked at the image after taking it, it was perfectly fine. So I knew it wasn't the camera playing up. The next day my phone wouldn't allow me to view images without the lines appearing. The following day I changed my brightness settings, and it went back to normal. But now it is much worse. No matter what I try to do the flickering lines are all over the screen! I don't know what to do. I would appreciate any help, thank you!
These images don't really show the extent of the flickering, but it may give you an idea

I'm not a fan of DFU mode because I've never seen it recommended by Apple.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I have downloaded footage from a Sony Z1 on to a hard drive which I've put on to my Mac Book Pro and it will not read in iMovie. Can somebody help me?

I shot three video clips on a Sony Z1 camera. As I only had the cable to plug it in to my PC, I uploaded the footage on to the PC and then copied it on to my hard drive. I then put the hard drive into my MacBook Pro so that I could continue to edit it on there, however it will not read the files. The audio is WAV and the video footage has come up as M2V files. I need to be able to import it in to iMovie to edit however it is not letting me do so.
Is it because they are M2V's or do I need to upload the footage directly on to the MacBook and not on to a PC first?
If anyone could help, it would be massively appreciated! Thanks in advance!
Mollie

re-post in the iMovie forum: https://discussions.apple.com/community/ilife/imovie. Good luck.

HT4528 I have transferred my videos from lg chocolate phone to the iphone5s but they will not play what am I doing wrong?

My videos have been transferred from my old LG chocolate phone which had a sim card to the new iphone 5s ...but they are coming accross as photos and will not play...I do not want to lose these videos and I am almost ready to return the new iphone 5s...help

I tried to move them to my computer but my computer keeps telling me that I need some kind of download to be able to transfer them . A driver...
Went to two Verizon stores and they have the same problem...I am ready to return this phone...these videos are special and I don't want to lose them.
Not sure what format these videos are most likely mp4's

I updated my iPhone 4 to iOS 6 an I can connect to wifi and it will work for a short period of time until it stops loading big pages such as wifi or safari but it can send and deliver iMessages what should I do? I'm using up a lot of data now lol

.

I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

I put on ipod on my other computer and it will not let me download my music

I used to use my desktop computer then I went to put the music from my Ipod to my laptop and it said that my computer was not authorize and i could not find how to authorize computer. CAN ANYONE HELP ME PLEASE!!!!

Hi My other computer won't let...,
nice nickname by the way
Be sure you are connected to the internet. Go to iTunes. Click the Store Menu and choose "Authorize Computer..." and enter your iTunes account name and password. If you forgot your account name, check it on your old computer. If you forgot your password, use the "Forgot Password?" button.
If you plan to no longer use your desktop, do not forget to deauthorize it (iTunes>Store>Deauthorize computer...), because you can only authorize 5 computers at a time. If you plan to use both computers, leave it authorized.
Hope that helps, Lars
12" PowerBook G4 - 1.25 GB RAM - Mac Pro - 2 GB RAM - Mac OS X (10.4.9) - 40 GB iPod 4G

My appstore and itunes will not connect what do i do?

my appstore and my itunes will not connect and I can no longer download any apps or songs

upgrade your browser to Firefox 8 and try
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Mozilla is crashing and I am frustrated because I unstall and reinstalled and it still wont work what to do ? When I tried to reinstall it tells me it can harm my computer ????

upgrade your browser to Firefox 8 and try
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PLEASE HELP! My iPod is stuck on a black screen but everytime I restore it through iTunes the screen comes back for a short period of time!

I own an iPod Touch 4g 8gb. Ever since Wednesday August 12th 2012, the screen has had a problem -- it is black. Pitch black. I can tell that it still works -- by sliding my finger down to unlock it I can still hear the lock sounds. My online research told me to reset it and put it in DFU Mode -- but that didn't work. So I connect it to iTunes and restore it to iTunes and after the restoration, the screen comes back -- for a few miniutes. I did this twice and the second time was longer than the first. I have not adjusted any settings that could have anything to do with this.
So... What to do here? Can someone explain exactly what the problem and it's recovery-processes are?

I'm not a fan of DFU mode because I've never seen it recommended by Apple.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

HT3964 i have a iphone 4 that was dropped in water for a short period of time. it then was put in rice to dry it out. and now i'm trying to restore the iphone and it will not restore. what do i do now?

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