HT3964 I have a white screen, nothing happens, I have a iMac. What can I do?
iMac doesn´t do anything. only the white screen , when I put it on. what can i do?
Repair/verify doesn't fix anything when you use Disk Utilities from your installer dvds or lion recovery partition?
Did you remove all additional firewire and usb peripherals?
A smc and pram reset has no effect?
Booting in safe mode doesn't work?
Try running Apple Hardware Test.
Similar Messages
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My 120 GB ipod classic has a white screen that I cant get off. What can I do to fix this problem
Hello onemeeks,
If your iPod is unresponsive, it may be best to run through the following troubleshooting assistant:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks,
Matt M. -
Okay so I dropped my iPhone 3G today and ever since it has been stuck on this white screen that has stripes on it. I have tried holding the home button with the up volume and the power button for a while and that didn't work. I also tried just the home button and the power button. I also tried taking it apart to see if something was loose but nothing was. PLEASE HELP I don't want to get rid of my iphone!
Applecare+ for iPhone covers two instances of accidental damage for a fee of £49 per claim (in the UK).
Becca2011 wrote:
Okay so I dropped my iPhone 3G today and ever since it has been stuck on this white screen that has stripes on it. I have tried holding the home button with the up volume and the power button for a while and that didn't work. I also tried just the home button and the power button. I also tried taking it apart to see if something was loose but nothing was. PLEASE HELP I don't want to get rid of my iphone!
If you don't have Applecare you can usually get a refurbished unit from an Apple Retail Store cut price - though they may not have any 3 models in stock and you may be 'forced' to upgrade to a 3GS. -
Hello! I try for the first time to edit a multicam with FCPX . I did all the sync, i can easily switch images. But nothing happens in the timeline when I use the razor for editing.
What is the preoblem please?Russ H wrote:
This KB doc explains it better.
… the funny thing, this article and all other profound advice been found on the net, miss to mention a very basic advice:
first of all, a MC is clip as any other !
… sounds perhaps a bit … too basic , but - as an amateur like me, and using MCs almost any day - you should keep that in mind for your workflow.
After creating a MC, which can be done in seconds!, you get a single clip in the Events browser - and you should treat it as any other clip:
select parts of it, add it to your timeline, you can add it to secondary (for pic-in-pic for example), you can split it, shift it, nudge it, ...
aaaand you can select a diff. perspective = camera (or mic…), without losing synch.
I'm noticing, people spend way too much time in the multi-track timeline view of an MC, in hope, this gives them back those 'tracks' FCPX doesn't offer (for good reasons...) -
My daughter was playing on her Ipod Touch when the screen went white. It will not turn off or do anything. Has anyone else had this problem and know what may work?
The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off. Once i charged it, it turned on and is working normally again
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I have been using iphone 5. Whenever I open the Game Center, The green screen of accounts comes up and it get stuck. Nothing happens after that. If anyone can help me please.
Refer to this article to delete SC files:
iTunes for Windows in Windows XP or Windows 2000 doesn't open after upgrading
http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime on Control Panel>Add n Remove Programs >highlight QuickTime, click CHANGE button, then REPAIR. -
my iphone 4 the screen is totally blank like white screen nothing is visible.replacment done in dadeland mall apple store on 19th of janvaury 2014 this month and it has got 90 days warranty.now i am in new delhi,India.I have called to apple care USA and they have given the toll free number of india they said it a hardware problem and this has to replace only in USA .now i am not going to USA so i would like to request you that please arrange to replace or repair my iphone 4 in apple care centre at new delhi as this iphone has a warranty just they can send the message and apple care people will take care over here as i bought many product from Usa like HP laptop ,sony camera and other things and they have given the international warranty and over here all the sevice centre will take care so why not apple care peoples take care?
i am waiting for your favorable action and reply
thanks
Rajeev GuptaPlease disregard this question. I'll submit a shorter and more direct question. Thanks.
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trying to install Snow Leapord. System restarted 1/2 way through install. now i have a white screen with an apple on it. what do i do?
Boot from the installer disk and start again, you did backup before you started this, right?
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THe gmail stopped working; when i touch the screen nothing happens, cannot use any funtion with gmail, but other apps work normally
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset
If it is the gmail app you are using, you might also try deleting and reinstalling it. If you are using the built in iOS mail app, you can try deleting and re-adding the gmail account. -
i am trying to download snow leopard, but with around 46 mins to go, a message appears saying, my coup is going to restart,it does but with just the apple logo,and white screen, nothing else,can anybody help? jib.
I think we need more clarification.
What do you mean by "download"? Only updates are available as downloads, the System software has to be installed from a DVD. -
On boot up, just white screen with logo and windmill. Forever! Can't get out.
On boot up, just white screen with logo and windmill. Forever! Can't get out.
Backup in case your disk is failing. (Post back if you need instructions on how to do that w/o booting OS X.)
Start up in Safe Mode; http://support.apple.com/kb/PH14204?viewlocale=en_US
If it boots reliably in Safe Mode then it is probably a software issue. Post back for more instructions.
Reset PRAM: http://support.apple.com/kb/PH4405
Boot in Recovery Mode. (Hold down the Command (⌘) and R keys as your computer restarts.) Run Disk Utility. Click on the upper left system disk icon. Does S.M.A.R.T. report “Verified”? If not the disk is failing and will need to be replaced. Click on the icon underneath and indented to the right, usually called “Macintosh HD”. Repair Disk. It should finish normally with a green OK message. If it does not try to repair it again.
If it will not finish with the green OK message then use Disk Utility to erase the drive and then reinstall OS X. (Be sure you have a backup before erasing the disk. Post back if you need instructions on how to do that.)
If it repaired all errors and is still not booting normally, reinstall OS X.
If it is still sick after all these steps then the disk probably needs to be replaced or it could be a disk cable. You replace these inexpensively and fairly easily yourself or take it to an Apple store for them to do it for you at a higher cost. If it is still under warranty or AppleCare have Apple do it for you for free. You may want to have Apple check the health of the system and disk before repairing it yourself. Post back if you need instructions on replacing the disk and/or testing the disk cable. -
HT2452 White screen at startup and stays?? How can I get past this?
White screen at startup and stays?? How can I get past this?
Safe Boot is perfoming a disk integrity check and repair process which may take a long time. Let it complete, though if the startup disk requires repair to begin with, it is likely already in a failed state.
If the Mac eventually starts, take that opportunity to back up your important data if you have not already done so. It may be your last. -
I want to update my applications I keep on entering the password and it keeps asking me about it and again I enter it and nothing happens although it is correct I can download new apps but can't update the old ones
Then you will need the password for the old account in order to update the app.
apps are tied to the apple id that was used to purchase the app.
FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US -
I just got a new iMac. was following the onscreen instructions to do migration assistance and I guess it connected to my old iMac via wi fi. It never instructed me to connect via firewire. Now it seems to have stopped. what can I do that won't completely mess it up? how Long will it take to do over wi fi?
Your new iMac does not have a Firewire port so you ned this adapter:
http://store.apple.com/us/product/MD464ZM/A/apple-thunderbolt-to-firewire-adapte r
to connect the two machines together and migrate simply follow the instructions in:
http://support.apple.com/kb/HT4413?viewlocale=en_US&locale=en_US#1 -
I installed Yosemite and now my computer is slow when logging in. Also when I type my password, a bar appears measuring the process and then all of a sudden the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?
Here is what the etrecheck results are:
Problem description:
slow at start up, screen is distorted while logging in, it is fine after
EtreCheck version: 2.1.8 (121)
Report generated April 5, 2015 at 9:42:01 AM PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 297
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:0
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (174.85 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.1.0) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.1.0) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.1.0) [Click for support]
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.hp.help.tocgenerator.plist [Click for support]
[not loaded] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[not loaded] com.logmein.logmeingui.plist [Click for support]
[not loaded] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.logmein.logmeinblanker.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[not loaded] com.logmein.raupdate.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[not loaded] com.facebook.videochat.[redacted].plist [Click for support]
[not loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
LogMeInSafari64: Version: 1.0.660 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.660 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.660 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 10.0.1 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% ocspd
4% WindowServer
1% kextd
0% ps
0% securityd
Top Processes by Memory: ℹ️
137 MB Microsoft Word
120 MB Safari
86 MB ocspd
82 MB CalendarAgent
77 MB WindowServer
Virtual Memory Information: ℹ️
310 MB Free RAM
1.89 GB Active RAM
1.55 GB Inactive RAM
544 MB Wired RAM
1.13 GB Page-ins
8 KB Page-outs
Diagnostics Information: ℹ️
Apr 5, 2015, 09:32:47 AM Self test - passed
Apr 5, 2015, 09:30:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-05-093005_[redacted].crash
Apr 4, 2015, 01:12:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-131241_[redacted].crash
Apr 4, 2015, 08:13:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-081357_[redacted].crashReinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
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