HT3964 Intel-based iMAC. Power, but no video. Tried to reset the SMC, but no luck.

Intel-based iMAC. Power, but no video. Tried to reset the SMC, but no luck.

If you have AppleCare on it give them a call. If you have not bought AppleCare yet then I'd strongly suggest it to protect your investment. This will extend the warranty to 3 years and also provide 3 years of telephone support. You can buy it from any Apple reseller or Apple for $169 or you can find it discounted at places like Amazon.

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My Macbook Air wouldn't go to sleep when I close the lid. I have tried to reset the SMC, but it didn't solve the problem.

Normaly it goes to sleep, when I close the Lid, but suddently this function stopped. That means that Mac'en still is running and become warm, during transport.
(Macbook Air 13 ", medio 2011, 1,7 core i5, 4 MB ram, 256 GB, iMac 22", Timecapsule 1 TB, Airport Express, 2 Iphone 4, 1 iPhone 3s, iPad2)

Test after each of the following steps that you haven’t already tried:
Step 1
 ▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 2
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 3
 ▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

I have a MacBook Pro and the batter icon has an "X" in it. I attempted resetting the SMC but it's still there. Not sure if the SMC didn't work or I have another problem. Help?

I have a MacBook Pro and the batter icon has an "X" in it. I attempted resetting the SMC but it's still there. Not sure if the SMC didn't work or I have another problem. Help?

You can try the SMC again.
http://support.apple.com/kb/HT3964
Follow directions for a battery you should not remove yourself
You can also try a NVRAM/PRAM reset (at the bottom of the same page in the above link
Also hold the OPTION key and click on the Apple logo in the menu bar and click on system information, in the left column select power. Under the battery info see if it is charging (with the power adapter plugged in) as well as the health info (condition should be normal), and battery installrd (should be YES)
If other than these are different you may want to take it in to a Genius bar for a full diagnosis they will do that for dree.
Hope this helps

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

Please perform a Factory Default Reset exactly as follows:
Pull the power plug from the back of the AirPort Extreme (AEBS)
Wait a minute
Hold in the reset button first and continue to hold it in for at least 7-8 more seconds while you simultaneously plug the power back in to the AEBS
Release the reset button after the 7-8 second hold period
Allow 30-45 seconds for the AEBS to restart
Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the AEBS
Open AirPort Utility to see if can now see the AEBS

TS1559 hello guys i wanted to ask u about my ipad wifi is not turning on and i have tried to reset the network but still is not working please i need ur help

hello guys i wanted to ask u about my ipad wifi is not turning on and i have tried to reset the network but still is not working please i need ur help

Thank you. I will try your tip. And if it works, I'll give you 10 points . But now its been charging for hours and its still the same . But thank you!

I have iPhone4 and i make a restore , i tried to activate the device but it give me that the ID is wrong, I tried to signing in by PC but its giving me message that the id disabled for safety reason, i tried to reset the password but its not coming to e

I have iphone4 ,Imade a restore for it
while activation the divec but unfortunately I forgot the password for the I cloud
I tried to reset the password , but it reset for me the password for the apple Id
I tried to sign in throw PC many times , then I find a message that my id is disabled for safety reason
I want to active my phone but I don't know what to do

Found the answer to my question after posting (in related discussions)
https://discussions.apple.com/message/12331666#12331666
Will call Apple Care as soon as I can.

The fan on my mac runs as soon as the computer is idle, sleeping or shut down, i have tried resetting the SMC but it doesn't work i have to turn off at mains stop the fan.

My Mac is 18 months old and the fan has decided to run as soon as the mac is idle, sleeping or shut down, as soon as i touch the mouse pad or keypad it stops, i have to turn it off at the mains to stop the fan running, i have also tried resetting the SMC but to no avail, please can someone help?

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2)
Avast! Uninstall

I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Intel-based iMac stuck in grey screen with spinning wheel. SMC::smcReadKeyAction ERROR THOP kSMBadArgumentError(0x89)

Hi guys,
since yesterday my Intel-Based iMac doesn't boot normally, its stuck in grey screen with a spinning wheel.
Its an Intel-based iMac 21.5'' purchased in 2011, and i recently (2 months ago) upgraded it to Mavericks.
-2 weeks ago, i installed smcFanControl app
-Tried start up in Safe Mode by holding Shift but its not working. i think i hear fans are working more than they were before the problem occurs.
-entered Single User Mode and i get an error
SMC ::smcReadKeyAction ERROR THOP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff8029fa1000
-followed some instructions found online, but can execute the correct commands in SingleUserMode
tried to remove FanControl as explained here: http://apple.stackexchange.com/questions/110667/errorr-kernel-smcsmcreadkeyactio n-in-console
any ideas what may caused this and how can i fix this?
Thanks in advance

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, boot from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

HT3964 My Macbook Pro did not respond to the power button, and I ended up resetting the smc. After that, it would start, but the keyboard would not respond, pnly the trackpad. On the screen there is a symbol with ahorizontal white bar and a row of empt

After resetting the SMC the keyboard is inoperative. On the start screen appears a traslucent square with a horizontal bar in white, and a row of empty dots below (the same format as for example the brightness symbol). I cannot turn the Mac off with the power button, only with the trackpad, clicking on the turn off symbol on the screen.
When I try to login with my username, no characters appear as I type.
I can login as a guest, but from there I can do nothing, because the keyboard is still inop and if I wanted to, for example, have the software updated, I need to type an admin login, which is impossible.
Thanks for your help

What happens if you close the lid? Sleep?
In your place I would use sleep state to reset PRAM, as it can resolve your graphical mess.
Your keyboard likely was not powered after SMC/PRAM failure, so you will need to open MBP cover without opening the lid and disconnect battery power cable with insulated tools from logic board, wait for 5-10 minutes, then try to reset PRAM while keeping cover

I bought an IPhone 3gs and tried to reset the APN but when I click on settings then General they tell me to click on the "Network" tab but there is not a tab for "Network"? After Network, I was supposed to go to Cellular Data Settings?

I bought an IPhone 3gs and tried to reset the APN through Strait Talk Wireless but when I click on settings then "General" tab they tell me to click on the "Network" tab but there is not a "Network" tab? After Network, I was supposed to go to Cellular Data Settings but I can't find the Network tab under the General tab. I watched videos and every IPhone I saw had the Network tab but mine don't, can anyone please help this old man fix this new technology, so I can use the Internes and MSM?Thanks, jerry b <><

Hey electrikn,
Thanks for the question. If your iPhone 3GS has been updated to iOS 6, this setting had moved:
Set network options: Go to Settings > General > Cellular
via http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thanks,
Matt M.

Ever since my upgrade to IOS 5, my ipad 1 has been causing a lot of problems. The apps shut down by itself and I even have tried to reset the iPad but no real effect.

Help. Ever since my upgrade to ios5, any and all apps simply close by themself. I have tried to shut down all the apps which are not in use and I have also reset the iPad a few times (reboot) and yet there is no real effect. Is there a way to go back to the older ios so that I can have peace of mind. It is a crying shame to see all such hassles with ios5.

Downgrading to an older iOS version is not supported on iOS devices.
Make sure that you have downloaded all of the updates for your apps and see if that helps.
Try this as well. if the Apple apps are working OK and it is the third party App Store apps that are crashing - try downloading another app - any free app. See if that helps.
You said that you reset the iPad but you may have to restore your iPad to factory settings and then to a backup if you can't resolve the problem.

Cannot reset the SMc on my iMac

SO my iMac has been acting ****** for the past few months and ive asked a question and people tried to help but none of them were actually helpful..so the problem is my late 2010 core i3 running 10.6.8 imac cant read ANY USB devices (BUT WORKS PERFECTLY FROM THE WINDOWS PARTITION) except for my ipod and my iphone! those devices seem to charge and trasfer files perfectly..also it takes ages to restart or wake up from sleep..this all points to the SMC problems..so ive been trying to reset the SMC and youve guessed it it DOESNT RESET! Every armchair technician on the internet from the next web to apple support forums have written extensive articles on how and why i should rest the SMC..but they ALL have different instructions! one say i have to remove the power cord from the wall and hold the power button for 5 seconds one says i have to remove the cable from my imac and hold it for 15 seconds! none of them work ive tried every possible way with perfect timing! and IT DOES NOT REST THE SMC!!
Ive looked for videos on the web and nobody seems to have uploaded any videos for reseting the SMC on their IMAC BUT TEHY HAVE LITERALLY HUNDREDS OF VIDEOS FOR MACBOOKS!!
Im sorry if i sound like an *******,its because ive been trying to fix this unsolvabale problem for the past few months without any results!! OH AND MY BACKWARDS COUNTRY DOESNT HAVE ANY MAC TECHNICIANS!! i had to buy this from an unauthorized seller and paid twice the original price!!
FYI i already did the PRAM/NVRAM reset atleat a 100 times...

I am trying to connect from outside of my network. From within the wireless network (PC#2, eMac, iMac) and from within the local lan network (PC#1, AirPort) I have no problem connecting to the website on the iMac. But connecting from outside my Network using the puplic IP I doesn't work.
I now have taken the AirPort and all the computers exept the iMac off line. Only the imac is connected via lan cable to my lan outlet in the wall. Using my new local IP address (172.16.126.246) I can of course still access the website on the imac but using the public IP address (222.228.213.117) which remained the same doesn't work.

I purchased recently an ipad 2 wi-fi 3G and the device cannot detect any network, I turned the wi-fi on and reset the network, but still cannot detect the network

dear friend
I recently purchased an ipad 2 wi-fi 3G. the device cannot detect any network, I do not know why. I tried to reset the network, but without any vail. could you please tell me what the setps so I can solve the problem. Another problem, I connected the ipad device with cable to my pc, but the pc is not recognizing the device. The pc only shows the pictures on the ipad.

lets start easy so the we can understand where you are in the process. Have you set the ipad up using itunes? if not, you need to do that first. make sure your computer has the current i tunes version loaded, then plug the pad into the computer. What kind of computer you using, mac or pc?
If you haven't set it up, then it does not know to look for any networks.

What can happen to an intel-based iMac when a power outage occurs while it is on and I unplug it to avoid a surge when power comes back?

The power went out today, while I was using my intel-based iMac (2008) and I rushed to unplug the power from the wall, before the poser could surge back on. Did I do damage?
I have a surge protector that it was plugged into, but I thought just to be safe I should unplug!
Thanks, Group!
artdough

Good point!
Art a surge protector (a good one) is designed to provide contant power to the devices that are plugged into it. This is good in the event of a surge of power up or down however in the event of a complete power outage they're of no value.
A UPS (Uninteruptable Power Supply) is just that, it has surge protection like a surge suppresor however it also has a battery integrated into it. The battery is designed to provide enough power for a user to do an orderly shutdown. In addition most UPS's can also plug into your iMac via a USB cable. Then you can set energy saver preferences that you cannot see now. For example you can set how long the computer should run in the event of power going off. You can also set if you want the computer to reboot or not when the power comes back on etc. For about $100 you can get a fine UPS that will add an additional layer of protection for your computer and give you extra peace of mind.

HT3964 Intel-based iMAC. Power, but no video. Tried to reset the SMC, but no luck.

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