HT3964 Intel MacPro OS10.7.4; Cannot read DVDs or "wmv" video?

MacPro running OS 10.7.4. The machine rejects DVDs that run fine on my intel based iMac. Also, on .wmv files, the video does not respond, only the audio.

Try unistalling Flash:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
Then reinstalling the latest version:
http://get.adobe.com/flashplayer/
11.9.900.170
Set Safari to download it to the desktop (Safari/Preferences/General :Save downloaded files to: in the dropdown window select other, then select sesk top from the column on the left.
After the download completes, quit all other applications and run the installer, when that completes reboot

Similar Messages

Cannot read DVD+R with GWA 4080M firmware AA26 (macbook pro 1.1)

Hi everybody,
I have a macbook pro 1.1 with a drive GWA 4080M (firmware AA26). Since a few weeks I cannot read anymore some DVD+R (Sony DVD+R media code D21).
1) One of these media burned with my other macbook pro (2.2 drive Matshita UJ-857D firmware KCVB) using the finder (so ISO9660,joliet,UDF and mode 1, booktype DVD-ROM) cannot be read on the MBP 1.1 - The same DVD is properly read on other mac or PC even on my old dell PC of 2003). I used the finder to burn it.
2) The very same media burn (data), burned using the finder as well, are read if burned by an other burner (Mac quad core, with SONY DVD RW DW-D150G). The disk seems to be similar (ISO9660,joliet,UDF, mode 1, booktype to DVD-ROM).
Actually the bitsetting (I learn what it was from wikipedia yesterday) seems to be done by default on mac (both of the burner).
3) A DVD+R (still same media) is burned properly on the MBP 1.1 with GWA 4080M drive, and readable everywhere.
4) The Matshita UJ-857D has not received the superdrive 2.1 update (if applicable, that seems to triggers problems). I experience no problem in burning or reading with this drive except this one.
I tried to reset the I repaired the permissions (there was nothing to be done anyway), I also reset PRAM and NVRAM (http://docs.info.apple.com/article.html?artnum=2238)
and SMC
(http://docs.info.apple.com/article.html?artnum=303319)
and it did not helps
Last point the problem is the same under windows (bootcamp) and mac!
I would be very grateful if someone has a suggestion to fix or at least!
Thank you in advance

my same problem..
how come we can't get an answer on this?

Cannot read DVD's on PC.

I have tried burning a few DVD's from my iMac G5 and the burn process seems to work ok. I can eject and insert the new DVD and all looks good. Now when i take this DVD to an XP machine there is nothing on it ? Is there anything i need to do when buring a data DVD to make it readable via a Windows Machine ?

when buring a data DVD
iDVD makes video DVDs, not data DVDs.

Satellite A20-130: SD R2412 cannot read DVDs burnt in certain optical drives

Hi,
I've got a Satellite A20-130 laptop, running WinXP and Ununtu Dapper in a dual partition. My 2nd laptop is not Toshiba one. When I burned DVDs (DVD+R) with my non-Toshiba laptop and played them in my Satellite it all worked fine.
However, when I bought a new optical drive for my 2nd laptop my Toshiba suddenly stopped playing the DVDs burnt in this new optical drive(I was using exactly the same disc brand and format as before-- DVD+R). I tried the old DVDs (the ones burnt in the laptop before the optical drive hardware was upgraded) and they can still by read perfectly fine.
This problem applies to both Ubuntu and WinXP. Support from 2nd laptop says this sounds like a firmware problem with my Toshiba. I updated the driver for my SD R2412 Toshiba optical drive (which, according to the file manual, seems to fix a DVD-Ram compatibility issue). Now the drive occasionally reads some of the new burned DVDs (after making loads of noise and waiting for ages), but more often than not I get an error message saying the device cannot be read because the format is incorrect or the device needs to be formatted.
This non-Toshiba laptop reads the DVDs it burns using the upgraded optical drive perfectly fine.

Hi
Satellite A20 is pretty old notebook model and after intensive usage it can be that drive is more sensitive. If all this happen occasionally there is no simply explanation why this happen.
I know it is pretty annoying but I do not see any magic solution. At the end you must test it with brand new drive.

Help needed! T40 DVD driver cannot read DVD

Dear Expert
My DVD driver cannot DVD. The DVD driver icon in "My Computer" does not show the name of the DVD and when clicked, shows "no DVD inserted".
But it can read CD.
Thanks very much for your help and advice in advance,
Cath

there is a possibility that the laser associated with the DVD reader is no longer functional, while your CD reader laser still is, as these two lasers are different.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

HELP! Cannot read DVDs

Burnt two of the same DVDs with G5 and iDVD 6, made with iMovie and then iDVD 6 like many times before.
Tried to read them with G5 and home DVD player, but getting error messages, DVD cannot be read!
BUT: My iBook G3 can read the latest burnt DVD!
What is happening?
Fanny

Hi Fanny
Welcome to apple discussions. Have you recently switched brands of DVD. Tell us which types of DVD's you are using. Verbatim DVD-R Minus 4x is the media of choice and is what many will recommend on apple discussions.
SDMacuser

T61p cannot read DVD-RAM

I made some back ups last year on destop using DVD RAM discs. Now back on my T61p, the discs are not read. I tried a new DVD-RAM disc and find no way to have the drive recognize them.
Is this normal or is it possible that my drive is toast?
T61p T7500, Quadro FX 570M, 4GB, 60GB Patriot Pyro, XP Pro
X61t Tablet, L7300 Centrino vPro, Windows 7 Home 64-bit
tpfancontrol installed on all systems

Hello,
In this Lenovo support article, it states some types of UDF-formatted discs require that additional Drive Letter Access software be installed when running older versions of Microsoft Windows. Could you tell us more about which version of Microsoft Windows was on the ThinkPad T61p when the DVD-RAM discs were created, what tool(s) were used to back up the files, and which version of Microsoft Windows is now installed on the T61p?
Also, were the discs readable at some point by the T61p, but ceased to be accessible?
Knowing the answer to these will be helpful in determining how to further troubleshoot the issue.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Optical drive cannot read DVD-RW after burning?

All of a sudden my built-in optical drive (Matshita UJ-857) appears to have lost the ability to mount burned DVD-RWs. I'm using Sony 1-2x media which burn & verify successfully. Following the burn, the DVD-RWs show up on the Desktop and can be browsed in Finder. However, once ejected, the drive cannot mount them again - they spin up for around 30 seconds before being ejected.
Other media (DVD, DVD-R, DVD+R, CD, CD-R & CD-RW) work fine; DVD+RW requires 2~3 inserts before it mounts. I've done PRAM & PMU reset, same results. Is my drive failing?

I can view the same disk/photos on my old L300
There are any number of special so-called packet writing programs which create discs readable only by the same program. If you use the built-in DVD burning for Windows Vista (especially with Mastered format), that problem would not occur.
Burn a CD or DVD
So you should either reburn the DVDs using the Vista machine or copy the pictures to the new machine (probably over your network) and burn new DVDs from there.
When you post here, always tell us the full model designation of your computers. Which Satellite Pro L330? Which Satellite Pro C660? That way we can look up what your machines look like.
-Jerry

My G5 cannot read DVD-R, 4.7G discs

I know it's an older model with an older Superdrive, but is there anything that I can do any programs I can download that can change it?
I use a Dual 1.8 GHz PowerPC G5, loaded to the gills with RAM and memory.
Thanks,
aiiiiee

Awrite, here's what i've done to reanimate my defunct DVD player. First i insert a DVD and as usual, nothing happened. Just testing, tried out a Jethro CD, worked fine. Ian back in the box, now with the DVD inside the drive. Silent as a grave. So, i run the dvd player software and the Toast Titanium. Ask for disk information, no CD in the tray, was the answer. Ok, open the tray, disc info. Answer: The tray is open. Close the tray in the keyboard. Well a this point i was annoyed because never an apple DVD worked properly for me (and i am mac user since 1988) and i never found a satisfactory answer regard DVD support from mother Apple who provide us with these magnificent machines but never follow the discussions to see if we users are happy. Well, i keep asking, info and open and closing the poor tray driving my anger in this catharsis when suddenly the Dvd player software started play the movie. So, i cancel the info in Toast, quit the program and watch finally the Dvd. I think i have irritated the drive so bad that it decided to wake up, it worked this time but i don't know about the next one. True story. Better Solution? External DVD burner.

Cannot read DVD

It probably does not have to do anything with the software, but my MacBook Pro does not read the DVD. Any suggestions?

Try turning off the computer and shooting compressed air into the CD drive (use a compressed air can, or 60psi on a compressor.) Then turn the computer back on and try your DVD again. It took me 3 or 4 tries, but it eventually worked like a charm. (NOTE: If you leave your computer on while you do this, you may hit a shock switch, which will cause your drive to act "broken". If this happens, power off the hard ware and power it back on, and It should work again.)
Hope this helped!
-Jeremy
(MacBook 4,1) (OSX 10.6)

Reading dvd-r on Macbook Pro

Cannot read DVD-R on my Mac.... any ideas?

A brief update:
I dropped my computer off to FedEx on Thurs. evening (6:30 pm) and received it back on Sat. morning (8:30 am). That was incredibly fast!
Anyway, the following parts were replaced.
- ODD Super Drive (Symptom: Optical Drive Read/Write Data Error)
- Main Logic Board 2.4Ghz (Symptom: Sensors Test Failed)
- Optical Cable (Symptom: Drive Read/Write Data Error)
Moral of the story: if a Genius finds a "work-around" a the problem rather than trying to determine the actual cause of the problem, call AppleCare. Do not be afraid to speak with a Senior Manager (because, in my cause, the normal AppleCare technician didn't think anything was wrong.)
Thanks again for your all help.
Best,
--AL

Reading DVDs in Windows Vista

Hi,
I have installed Windows Vista on my Macbook, and I can't read DVDs while I am on WIndows. However, I can read CDs, so I'd like to know how to read DVDs on Windows.
Thanks for you help!

Benji121:
Welcome to the Apple Discussions.
In response to your post above, I have a few questions for you so that I am clear on what I am addressing.
1. Which version of Windows Vista have you installed?
2. When you state that Vista cannot read DVDs, does that mean it cannot read the DVDs file content at all OR does it mean that you cannot PLAY DVD movies etc?
_If you have installed Windows Vista Basic and/or your answer to my Question #2 above is that your DVD player *CANNOT PLAY* Movies *but CAN* read the file directory then and only then do the following:_
1. Download Vista Codecs from *[_THIS SITE_|http://www.softpedia.com/get/Multimedia/Video/Codec-Packs-Video-Codecs/Ad vanced-Vista-Codec-Package.shtml]*
2. Run the downloaded file and install the codecs
You see if your Vista is the Basic version then it does not come with the Video Codecs that are necessary to play media content. The above download and installation should solve that issue.
Please note that If you have a different version of Vista then you may have a completely different issue.
Axel F.

UPDATE : Toshiba Recovery Wizard 'cannot read from source file or disk' error (satellite L500)

UPDATE 2: Phoned Toshiba tech support again, guided by techie to begin the recovery again. Just before phoning I was able to go into recovery options and view the drive setup and all the files that couldn't be read are on the CD so I've no idea why the error kept occuring, and neither did the techie. Fingers crossed it works this time but I'm not overly hopefully given that we've just done exactly the same as I did before. UPDATE 1: I got into the BIOS and reset everything back to defaults and yay, my toshiba recovery wizard now starts! :-D On the down side, when trying to do a factory default software / out of the box recovery I continually get error messages with regards to copying the files, for example
cannot read from source file or disk
7z.dll
Type application extension
size 585kb
date modified 7/14/2009 10.26pm
other read / copy errors include PREINST6.SWM, BOOT_32, BOOTPRIORITY, CHECKMAXPTSIZE, CHGBOOT, CPU, CPUCHECK, CREATEPARTITION, CTRLDRVINFO, DISKWIPE, DMI, DPINST32, EBLIB.DLL, ERRORDIALOG, EW3BOOTSEQ, FWLINK, FWLINK.SYS, GETHDDINFO, GETKEYSTATE, IMAGEX, INFILED, INITRECAREA, KRAIADAPI.DLL ..... at which point I decided to 'skip all' :-/
Any explanations as to what's going on and how I might be able to fix it would be very much appreciated! :-) Thank you!
I have a two and half year old satellite L500 with an Intel i-3 and 4 gigs of RAM, on which I was running Windows 7.
Admittedly it’s had rather a hard life (I ran some very demanding CAD / graphics software on it) but it had always performed well until just recently, when after suffering several BSOD (which had never happened before), the hard drive failed.
I partitioned and formatted a brand new hard drive (which is perfectly fine and functions normally when hooked up to another laptop with a SATA to USB cable) and obtained system recovery discs from Toshiba. Unfortunately, when I try and run the first disc, windows starts to load files but then generates an error screen with the message Error F3-F100-0003 and a request to turn the computer off.
When I use the windows Memory Diagnostic to get into the Windows Boot Manager Screen I get the following;
Windows failed to start. A recent hardware / software change might be the case.
To fix the problem
Insert your windows installation disc and restart your computer
Choose your language settings and click ‘next’
Click ‘repair your computer’
File: \boot\memtest.exe
Status: 0xc000000f
Info: the selected entry could not be loaded because the application is missing or corrupt.
I can also use F8 on startup to get into the advanced boot options but selecting any of them simply results in the F3-F100-0003 error message. I’ve run a memory test using the UBCD, which tells me the memory is fine, and tried another hard drive (which also works perfectly well in another laptop) but no joy. On phoning Toshiba support the techie said my hard drive had failed, but as I say, both hard drives are perfectly fine / usable when hooked up to another laptop. I’m now completely stuck as to what the problem is and how I might resolve it – any advice / suggestions would be most gratefully received! Thank you in advance :-)

Satellite L655-S5096
Downloads here.
the second disc gives me the the "cannot read from source file or disk PREINST8.SWM"
My best guess is that the disc is not readable. Try copying it to another. Sometimes that works.
Otherwise, order new discs from Toshiba.
-Jerry

ITunes Reports "iTunes Cannot read the contents of the iPod...."

This morning I connected my 2 week old iPod Classic to my laptop via the USB cable and iTunes came up and displayed a message saying "iTunes cannot read the contents of the iPod MHAM'S IPOD". It suggested a restore, which I have not tried yet. I have faithfully used the "Eject" function in iTunes to disconnect. After reading some other posts in the forums, it appears that others are having a similar issue. I'm concerned that this is normal operating behavior for this product. Given that this is my first Apple brand purchase, I'm a little turned off to the brand. Does anyone have a suggestion that doesn't involve me wiping this thing clean and starting over? And is this something that I should just expect? I ran a diagnostic and the results are below.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Latitude D620
iTunes 7.4.3.1
iPodService 7.4.3.1 is currently running.
iTunesHelper 7.4.3.1 is currently running.
Current user is an administrator.
The current local date and time is 2007-10-16 07:04:02.
Connected Storage Devices:
Disk drive, Hitachi HTS541080G9SA00, Bus Type ATA, Bus Address [0,0]
Disk drive, Apple iPod USB Device, Bus Type USB
Disk drive, RIM BlackBerry SD USB Device, Bus Type USB
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No IEEE 1394 Host Controller found.
The iPod Service Logging Information:
[SERVICE: 0xF88,06:40:36 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Tue Oct 16 06:40:36 2007)
[SERVICE: 0xF88,06:40:36 INFO] ##### iPodService starting as a service, version: 7.4.3.1
[SERVICE: 0xFD0,06:40:36 INFO] Adding iTunesHelper to session 0
[SERVICE: 0xF98,06:40:36 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0x114,06:40:36 INFO] Listener Window created
[SERVICE: 0x114,06:40:57 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:58 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:58 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:59 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:59 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:41:40 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:42:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:42:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:44:25 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:45:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:45:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:48:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:50:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:50:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x114,06:57:13 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x114,06:57:13 INFO] device is an iPod
[SERVICE: 0x114,06:57:13 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x114,06:57:13 INFO] [-1] set waiting to mount = 1
[SERVICE: 0x114,06:57:13 INFO] [1] Assigning session 0
[SERVICE: 0x114,06:57:13 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x114,06:57:13 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x114,06:57:13 INFO] [1] added device number 2 to m_objDeviceNumberMap
[SERVICE: 0x114,06:57:13 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [1] input #0 from src #0
[SERVICE: 0xEC,06:57:13 INFO] [1] input #0
[SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [1] input #1 from src #0
[SERVICE: 0x11C,06:57:13 INFO] [1] input #1
[SERVICE: 0x114,06:57:13 INFO] [VolumeArrive] mask = 0x20
[SERVICE: 0x114,06:57:13 INFO] looking up device # for \\.\F:
[SERVICE: 0x114,06:57:13 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x114,06:57:13 INFO] iTunes device #2 found with drive letter F, mask 0x20
[SERVICE: 0x114,06:57:13 INFO] [1] set waiting to mount = 0
[SERVICE: 0x114,06:57:13 INFO] [1] input #2 from src #0
[SERVICE: 0x128,06:57:13 INFO] [1] input #2
[SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [1] input #3 from src #0
[SERVICE: 0x118,06:57:13 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x118,06:57:13 INFO] [First Connect] Creating connect event for device 1
[SERVICE: 0x118,06:57:13 INFO] [1] set waiting to mount = 1
[SERVICE: 0x118,06:57:13 INFO] [1] input #4 from src #0
[SERVICE: 0xEC,06:57:13 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
[SERVICE: 0xEC,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,06:57:14 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
[SERVICE: 0x11C,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x128,06:57:14 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
[SERVICE: 0x128,06:57:14 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x128,06:57:14 INFO] [1] input #3
[SERVICE: 0xEC,06:57:14 INFO] [1] input #4
[SERVICE: 0x128,06:57:14 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0x128,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 INPUT #4] - (HDW) Interface Arrival
[SERVICE: 0xEC,06:57:14 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0xEC,06:57:14 INFO] [1] progress is now 2
[SERVICE: 0xEC,06:57:14 INFO] [1] progress is now 2
[SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0xEC,06:57:14 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0xEC,06:57:14 INFO] VendorId: Apple
[SERVICE: 0xEC,06:57:14 INFO] ProductId: iPod
[SERVICE: 0xEC,06:57:14 INFO] revision: 1.62
[SERVICE: 0xEC,06:57:14 INFO] vendor bytes:
[SERVICE: 0xEC,06:57:14 INFO] 02 01 00 00 00 00 00 00 00 13 00 00 92 00 00 00 00 00 00 00
[SERVICE: 0xEC,06:57:14 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0xEC,06:57:14 INFO] [1] Power State: Powered
[SERVICE: 0xEC,06:57:14 INFO] [1] Checkpoint attempt #0
[SERVICE: 0xEC,06:57:14 ERROR] Did not find first letter of stage
[SERVICE: 0xEC,06:57:14 INFO] got HotPlugState 0
[SERVICE: 0xEC,06:57:14 INFO] [1] serial number 000A27001547056B
[SERVICE: 0xEC,06:57:14 INFO] Checkpoint successfully read from device [1]. Apple Serial Number [8N7344U3YMV]
[SERVICE: 0xEC,06:57:14 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x118,06:57:14 INFO] [First Connect] Creating mount event for device 1
[SERVICE: 0x118,06:57:14 INFO] [VolumeArrive] mask = 0x7C
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\G:
[SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x118,06:57:14 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\F:
[SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x118,06:57:14 INFO] iTunes device #2 found with drive letter F, mask 0x20
[SERVICE: 0x118,06:57:14 INFO] [1] set waiting to mount = 0
[SERVICE: 0x118,06:57:14 INFO] [1] input #5 from src #0
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\E:
[SERVICE: 0x11C,06:57:14 INFO] [1] input #5
[SERVICE: 0x118,06:57:14 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x118,06:57:14 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x118,06:57:15 INFO] looking up device # for \\.\D:
[SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x118,06:57:15 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 INPUT #5] - (HDW) Volume Mount
[SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x11C,06:57:15 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,06:57:15 ERROR] Did not find first letter of stage
[SERVICE: 0x11C,06:57:15 INFO] got HotPlugState 0
[SERVICE: 0x11C,06:57:19 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x11C,06:57:19 INFO] [1] ===== iPod with Video =====
[SERVICE: 0x11C,06:57:19 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,06:57:19 INFO] 6:57:19, year 2007, day of yr. 288, GMT offset -20 isDST 1
[SERVICE: 0x11C,06:57:19 INFO] [1] progress is now 0
[SERVICE: 0x11C,06:57:20 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x11C,06:57:20 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x11C,06:57:20 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0xF90,06:57:21 INFO] Getting iTunesHelper for session 0
[SERVICE: 0xF90,06:57:21 INFO] launching iTunes.
[SERVICE: 0x90C,06:57:25 INFO] <0x4> Got Serial #
[SERVICE: 0x90C,06:57:25 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:57:25 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:57:25 INFO] Mounted
[SERVICE: 0xFD8,06:57:25 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:57:25 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:57:25 INFO] Mounted
[SERVICE: 0x90C,06:57:25 INFO] [1] already mounted!
[SERVICE: 0x90C,06:57:25 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x90C,06:57:26 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:57:26 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:57:26 INFO] Mounted
[SERVICE: 0xFD8,06:57:26 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:57:26 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:57:26 INFO] <0x4> COM request for device 1 drive letter - F
[SERVICE: 0x90C,06:57:27 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:57:27 INFO] Mounted
[SERVICE: 0x90C,06:57:27 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:57:27 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,06:57:27 INFO] Mounted
[SERVICE: 0xFD8,06:57:27 INFO] [1] already mounted!
[SERVICE: 0xFD8,06:57:27 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xFD8,06:57:40 INFO] Mounted
[SERVICE: 0xFD8,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:57:40 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:57:40 INFO] Mounted
[SERVICE: 0x90C,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:19 INFO] <0x4> Got Serial #
[SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:58:19 INFO] Mounted
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:19 INFO] Mounted
[SERVICE: 0x90C,06:58:19 INFO] [1] already mounted!
[SERVICE: 0x90C,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:58:19 INFO] Mounted
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:19 INFO] <0x4> COM request for device 1 drive letter - F
[SERVICE: 0x90C,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:58:19 INFO] Mounted
[SERVICE: 0x90C,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,06:58:19 INFO] Mounted
[SERVICE: 0xFD8,06:58:19 INFO] [1] already mounted!
[SERVICE: 0xFD8,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xFD8,06:58:23 INFO] Mounted
[SERVICE: 0xFD8,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:23 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:58:23 INFO] Mounted
[SERVICE: 0x90C,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,06:58:26 INFO] [1] input #6 from src #4
[SERVICE: 0x128,06:58:26 INFO] [1] input #6
[SERVICE: 0x128,06:58:27 INFO] [MACHINE 1 INPUT #6] - (APP) Unmount
[SERVICE: 0x128,06:58:27 INFO] [1] Begin...
[SERVICE: 0x128,06:58:27 INFO] [1] Mounted state
[SERVICE: 0x128,06:58:27 INFO] total locks = 1, caller = 296, caller locks = 1
[SERVICE: 0x128,06:58:27 INFO] [1] Begin Unmounting...
[SERVICE: 0x128,06:58:27 INFO] [1] progress is now 3
[SERVICE: 0x128,06:58:27 INFO] total locks = 2, caller = 296, caller locks = 2
[SERVICE: 0x128,06:58:27 INFO] Ejecting media
[SERVICE: 0x128,06:58:27 INFO] SUCCESS
[SERVICE: 0x128,06:58:27 INFO] Volume lock success!
[SERVICE: 0x128,06:58:28 INFO] total locks = 3, caller = 296, caller locks = 3
[SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW stop
[SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:29 INFO] [1] input #7 from src #0
[SERVICE: 0xEC,06:58:29 INFO] [1] input #7
[SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:29 INFO] [1] input #8 from src #0
[SERVICE: 0x11C,06:58:29 INFO] [1] input #8
[SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW took 625 ms
[SERVICE: 0x128,06:58:29 INFO] total locks = 2, caller = 296, caller locks = 2
[SERVICE: 0x128,06:58:29 INFO] total locks = 1, caller = 296, caller locks = 1
[SERVICE: 0x128,06:58:29 INFO] [1] Finished Unmounting with status 1
[SERVICE: 0x128,06:58:29 INFO] total locks = 0, caller = 296, caller locks = 0
[SERVICE: 0x128,06:58:29 INFO] [1] Ext app unmount request finished!
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,06:58:30 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0x11C,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x114,06:58:30 INFO] [VolumeRemoved] existing mask 0x20, arrive mask 0x20
[SERVICE: 0x114,06:58:30 INFO] [1] value = 1
[SERVICE: 0x114,06:58:30 INFO] [1] input #9 from src #0
[SERVICE: 0x128,06:58:30 INFO] [1] input #9
[SERVICE: 0x114,06:58:30 INFO] [InterfaceRemoved]
[SERVICE: 0x114,06:58:30 INFO] [1] value = 0
[SERVICE: 0x114,06:58:30 INFO] removed device number 2 from m_objDeviceNumberMap
[SERVICE: 0x114,06:58:30 INFO] [1] input #10 from src #0
[SERVICE: 0xEC,06:58:30 INFO] [1] input #10
[SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 INPUT #9] - (HDW) Volume Unmount
[SERVICE: 0x128,06:58:30 INFO] [1] progress is now 3
[SERVICE: 0x128,06:58:30 INFO] [1] Setting progress to 3
[SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Connected}
[SERVICE: 0x128,06:58:30 INFO] [1] *** UNMOUNTED - Sending event out, device session 0.
[SERVICE: 0x128,06:58:30 INFO] [1] !!!!! DoConnectStateAction() INTERRUPTED.
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #10] - (HDW) Interface Removal
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Unknown}
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,06:58:30 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0xEC,06:58:30 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0xEC,06:58:30 INFO] [1] progress is now 0
[SERVICE: 0xEC,06:58:30 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,06:58:38 INFO] [1] input #11 from src #0
[SERVICE: 0x11C,06:58:38 INFO] [1] input #11
[SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,06:58:38 INFO] [1] input #12 from src #0
[SERVICE: 0x128,06:58:38 INFO] [1] input #12
[SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,06:58:38 INFO] [1] input #13 from src #0
[SERVICE: 0xEC,06:58:38 INFO] [1] input #13
[SERVICE: 0x11C,06:58:38 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
[SERVICE: 0x11C,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x128,06:58:38 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0x128,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0xEC,06:58:38 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0xEC,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #14 from src #0
[SERVICE: 0x11C,07:02:24 INFO] [1] input #14
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #15 from src #0
[SERVICE: 0x128,07:02:24 INFO] [1] input #15
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #16 from src #0
[SERVICE: 0xEC,07:02:24 INFO] [1] input #16
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #17 from src #0
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #18 from src #0
[SERVICE: 0x11C,07:02:24 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x128,07:02:24 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x128,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,07:02:24 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0xEC,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,07:02:24 INFO] [1] input #17
[SERVICE: 0x11C,07:02:24 INFO] [1] input #18
[SERVICE: 0xEC,07:02:25 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0xEC,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:25 INFO] [MACHINE 1 INPUT #18] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x114,07:02:27 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 1
[SERVICE: 0x114,07:02:27 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0x114,07:02:27 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x114,07:02:27 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x114,07:02:27 INFO] [1] added device number 2 to m_objDeviceNumberMap
[SERVICE: 0x114,07:02:27 INFO] [1] input #19 from src #0
[SERVICE: 0x128,07:02:27 INFO] [1] input #19
[SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:27 INFO] [1] input #20 from src #0
[SERVICE: 0xEC,07:02:27 INFO] [1] input #20
[SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:27 INFO] [1] input #21 from src #0
[SERVICE: 0x11C,07:02:27 INFO] [1] input #21
[SERVICE: 0x114,07:02:27 INFO] [VolumeArrive] mask = 0x20
[SERVICE: 0x114,07:02:27 INFO] looking up device # for \\.\F:
[SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x114,07:02:27 INFO] iTunes device #2 found with drive letter F, mask 0x20
[SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 0
[SERVICE: 0x114,07:02:27 INFO] [1] input #22 from src #0
[SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:27 INFO] [1] input #23 from src #0
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #19] - (HDW) Interface Arrival
[SERVICE: 0x128,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
[SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x128,07:02:28 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x128,07:02:28 INFO] VendorId: Apple
[SERVICE: 0x128,07:02:28 INFO] ProductId: iPod
[SERVICE: 0x128,07:02:28 INFO] revision: 1.62
[SERVICE: 0x128,07:02:28 INFO] vendor bytes:
[SERVICE: 0x128,07:02:28 INFO] 02 01 00 00 00 00 00 00 00 13 00 00 92 00 00 00 00 00 00 00
[SERVICE: 0x128,07:02:28 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x128,07:02:28 INFO] [1] Power State: Powered
[SERVICE: 0x128,07:02:28 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x128,07:02:28 ERROR] Did not find first letter of stage
[SERVICE: 0x128,07:02:28 INFO] got HotPlugState 0
[SERVICE: 0x128,07:02:28 INFO] [1] serial number 000A27001547056B
[SERVICE: 0x128,07:02:28 INFO] Checkpoint successfully read from device [1]. Apple Serial Number [8N7344U3YMV]
[SERVICE: 0x128,07:02:28 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0xEC,07:02:28 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
[SERVICE: 0xEC,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #21] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [1] input #22
[SERVICE: 0x128,07:02:28 INFO] [1] input #23
[SERVICE: 0xFD8,07:02:28 INFO] <0x4> Got Serial #
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x128,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,07:02:28 ERROR] Did not find first letter of stage
[SERVICE: 0x11C,07:02:28 INFO] got HotPlugState 0
[SERVICE: 0x11C,07:02:33 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x11C,07:02:33 INFO] [1] ===== iPod with Video =====
[SERVICE: 0x11C,07:02:33 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,07:02:33 INFO] 7:2:33, year 2007, day of yr. 288, GMT offset -20 isDST 1
[SERVICE: 0x11C,07:02:33 INFO] [1] progress is now 0
[SERVICE: 0xFD8,07:02:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,07:02:33 INFO] Mounted
[SERVICE: 0xFD8,07:02:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,07:02:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,07:02:33 INFO] Mounted
[SERVICE: 0x90C,07:02:33 INFO] [1] already mounted!
[SERVICE: 0x11C,07:02:34 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x11C,07:02:34 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x11C,07:02:34 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0x90C,07:02:34 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xFD8,07:02:34 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x90C,07:02:34 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,07:02:34 INFO] Mounted
[SERVICE: 0x90C,07:02:34 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,07:02:34 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,07:02:34 INFO] <0x4> COM request for device 1 drive letter - F
[SERVICE: 0xFD8,07:02:35 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,07:02:35 INFO] Mounted
[SERVICE: 0xFD8,07:02:35 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,07:02:35 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,07:02:35 INFO] Mounted
[SERVICE: 0x90C,07:02:35 INFO] [1] already mounted!
[SERVICE: 0x90C,07:02:35 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xF8C,07:02:35 INFO] iTunes already running in current session.
[SERVICE: 0x90C,07:03:51 INFO] Mounted
[SERVICE: 0x90C,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,07:03:51 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,07:03:51 INFO] Mounted
[SERVICE: 0xFD8,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,07:03:51 INFO] <0x4> GetFormatType() returned unknown format 0
The iPod updater logging file cannot be found.

I had this same exact issue happen to me this morning, and I lost 40 gigs worth of transferring in restoring it. I put a few albums on for the day, and when I tried connecting again this evening, the same thing happened. It hit me when it happened the second time that both times I had the iPod locked when it connected it to the computer. I'm pretty sure I've never accidentally connected it while locked before. My guess it that it is unable to read the content since the iPod is locked, and somehow this causes some sort of corruption that prevents it from seeing the files until a restoration is done. I would think Apple should be able to release an update which would detect if the iPod was locked and tell you to unlock it rather than to go through this process of losing all your music from the iPod. It scares me to think this could happen again simply if I am absent-minded in the future and forget to check whether it is locked or not before I connect it.

Airport Utility 5.2 and 5.2.1 cannot read /edit configuration of AEBS 7.2.1

*THE PROBLEM ON my Mac:*
I am using an ethernet connection directly to a brand new AEBS from:
iMac Intel Core 2 Duo, 2BG RAM
X 10.4.10
airport turned off
Airport Utility detects the base station but cannot read the configuration to edit and setup. And displays the following error:
"An error occurred while reading the configuration.
Please make sure your AirPort base station is plugged in and in range of your computer or connected via Ethernet and try again. (-5)"
The AEBS does assign any machine connected via ethernet an IP address to allow internet access.
*THE PROBLEM ON WINDOWS:*
I have the nearly the same problem when using my Windows XP pro laptop connected via ethernet using Airport Utility for Windows ver 5.2 and 5.2.1
Airport Utility detects the base station, but when attempting to access the configuration, the Error message is practically the same with a different error code:
"An error occurred while trying to access the base station. Make sure your network connection is valid and try again. Error -6742
*STEPS ATTEMPTED TO REMEDY THE PROBLEM (w/out success):*
I have read the posts that say to turn off IPv6 on Mac, did that but with no success.
Others did a simple hard reset on the AEBS, I tried that too.
I've tried connecting to the AEBS directly with all other network devices (modem, other routers, etc) disconnected and turned off just incase there was some compatibly issue... no work. I even tried all the different ports.
Any other suggestions would be appreciated. Can I walk into a Apple retail store and ask them to check the the AEBS to see if they can access the configuration?
Just to be fair...
(For people who have only read this post, turning off the IPv6 worked for some people, and just doing a hard reset for others).

I finally figured it out. I had exactly the same problem when Airport Utility detected the base station but could not read the configuration to edit and setup, displaying the following error:
"An error occurred while reading the configuration.
Please make sure your AirPort base station is plugged in and in range of your computer or connected via Ethernet and try again. (-5)"
I tried everything (Unfortuantely it is impossible to consult to an Apple genius around here). Even the hard reset didn't work. That is what I did: I pulled off the power cord, and put it back again WHILE HOLDING DOWN THE RESET BUTTON with a pin. Only after that the amber light went on twinkling, and I could access it via the Airport utility. All the settings were reset so I just had to reconfigure it. Hope it works for you too.

HT3964 Intel MacPro OS10.7.4; Cannot read DVDs or "wmv" video?

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