HT3964 Macbook Air wont start. What do i do?

My new Macbook Air screen is blank. Earlier, it remained warm although screen was blank as though it was running, but now its cold (Maybe ran out of battery) and does not start whether or not the power adaptor is connected. What do i do? I've no warranty

Bought within last 14 days?
You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Resetting SMC may solve the issue.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

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Macbook air wont start, i need to reinstall my software

hello,
after a restart, my macbook air wont start, i see the apple logo and after a folder with a questionmark.. i run all the test's (holding D at startup) and everything is ok.. so i just need to reinstall my software, my problem is that i do not have any dvd , and i'm not sure wich version of os x i had. . is there any link that i can download an iso of my software?
Best regards..
JBe
<Serial Number Edited by Host>

Yours would appear to be an original 2008 vintage model, which unlike the more recent MBA systems did not have a recovery partition.
There is no downloadable source of the MacOS reinstall disk that I know of (none that are legal at any rate) but you should be able to get a copy of the DVD from Apple. The user guide for this model (http://manuals.info.apple.com/en_US/MacBook_Air_Users_Guide.pdf if you also do not have that) explains the procedure for MacOS reinstall using the original disk.

MAcBook Air wont start up propery

Hi,
I'm having a problem starting up my MacBook Air.
Usually I don't shut down my MBA but I shut it down recently and now that I have turned it back on it stalls and only shows the grey screen with the apple logo and the swirling 'loading' symbol and it doesn't change from this screen however long I leave it.
Also, when I do turn it on I dont hear the start up chime.
Can you help me pleeeeeeeeeease

Good chance that you are suffering from the freeze/kernel panic plague. Zap your PRAM and retry. If it doesn't help do a system reinstall. If that doesn't help it's refund time: the official stance from Apple is that there is an issue, they do not know what it is, and there is no ETA for a fix.

My MacBook Air wont start

it is fully charged and was working perfect last night. this has happen before, and the probles is that it turns on sometimes. Went to apple support and they told me everything is ok. Since my first issue I was turning off the machine completely, not hibernate.

Hi fcapurro,
Thanks for visiting Apple Support Communities.
If your MacBook Air doesn't start up, this article can help:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
All the best,
Jeremy

Macbook air wont start up

can't start up my mac

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Hey guys. my macbook air wont get past the screen with the apple on it during start up. how do i fix this? i have a paper saved on my laptop on need to get at it. thanks guy!

hey guys. my macbook air wont get past the screen with the apple on it during start up. how do i fix this? i have a paper saved on my laptop on need to get at it. thanks guy!

Your boot drive is damaged in some way. If you have an original installation disc, you can boot from that and run Disk Utility. From DU you can select your internal hard drive ("Macintosh HD" is the name Apple puts on it - you may have renamed yours) and select "Verify Disk". If errors come up, try "Repair Disk". If it repairs, then you should be able to restart and boot from it. If it doesn't show up or won't repair, your drive is probably hosed.
Clinton

My macbook air wont change songs when for itunes when i use the buttons on the top of my keyboard and when i restart my computer they work for like 10 minute then stop working again. Did i change a settting? what should i do?

My macbook air wont change songs for iTunes when i use the buttons on the top of my keyboard and when i restart my computer they work for like 10 minutes then stop working again. Did i change a setting? what should i do?

Hello King Cutway
If you are having issues with the functions keys, then check the settings in System Preferences > Keyboard and look to see if Use all F1, F2, etc. keys as standard function keys is unchecked so you can use it properly.
Mac OS X: How to change the behavior of function keys
http://support.apple.com/kb/HT1296
Regards,
-Norm G.

My MacBook Air wont turn on. HELP!

My MacBook Air wont turn on, I bought this past September (as a birthday gift for myself) and this Sunday I was using it perfectly, then at night it didn't turn on. I tried several times to turn it on and it did once, I thought "Yes finally" but two minutes later it turned off and never to turn on again. I have taken care of my mac book so much, that I really dont know whats wrong. I bought on I trip I did to the US and I live in Honduras, we don't have an Apple store here not even a Genius bar for me to go and see whats the problem, I thought this machines were for life, like I literally cried so bad because I had to work SO hard to buy this computer and now its just not working.. why? I dont know. If theres any tricks to making this turning back ON please let me know.
Thanks APPLE...

okay, since you are in Honduras, I'll share what my Genius told me when he reset the SMC on my 11 inch mid-2013 Mac Air yesterday. He took it in back of the Apple store, came back in about five minutes with everything working. I asked him if there was anything I had done to cause the problem, he said no, except it might be better to actually "shutdown" the computer from the Apple pull-down menu when you aren't going to use the machine for more than a couple of hours (e.g., overnight). If the instructions in Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support didn't work, As for self-repair, he said this is what you would have to do (but he also said, you really don't want to do this yourself): you have to remove the bottom of the Mac Air (under the keyboard), and disconnect the battery. Then, with the battery disconnected, you plug in the power cord attach it to the Air, and then turn on the computer from the keyboard on/off switch while powered only by the power supply. That should reset the SMC. Then shut down the system from the Apple menu (not the keyboard button/switch), reinstall the battery, replace the bottom/cover, and see if it works. Just remember that fiddling inside the back of a Mac can be dangerous to the Mac and your warranty! Good luck

My (UK bought) MacBook Air wont open open Chilean (.cl) websites - anyone any idea why?

My (UK bought) MacBook Air wont open open Chilean (.cl) websites - anyone know why? Or what I can do to change this?

Go to the main Library folder and look for a folder called Application Support / Microsoft.
There are a few folders in there, and you may have to do some digging. In one of them (mine is called MAU2.0), there should be a file called Microsoft Autoupdate. Open it.
It looks like this:
check the button for manual updates.
That should let you open the apps without triggering an automatic update.

MY macbook Air just started shutting down suddenly

MY 2011 Macbook Air just started shutting down when I watch Hulu and Skype. What is wrong?
It turns back on fine then within 15 mins, it'll shut off completely. So far, it only shuts off when I'm using Skype or watching videos...

After it restarted, did you see a dialog box resembling this one:
If so, next time it occurs click Report...
Before you send it to Apple, copy the text of the report. Paste it in a reply. Remove or obscure any personal information, should it appear.

Dear all, Since a week ago I observe that when I press the button for my macbook air to start a nap, first the screen turns to black but I can see the arrow (pointer). And only after few seconds the arrow and the screen really shut down.

Dear all, Since a week ago I observe that when I press the button for my macbook air to start a nap, first the screen turns to black (although I can see it is stil on) and I can see the arrow (pointer). Only after 15 seconds the arrow and the screen really shut down. It did not occur before, as a matter of fact it was instantaneous. What could be the problem?

Note the time in your Mac's menu bar or some other accurate timepiece. Then, press the button to put the MBA to sleep. Wait until the cursor disappears and for all indications that the Mac appears to be asleep.
Then, wake the Mac the way you normally wake it.
Then, find the Console app - it is in your Utilities folder and looks like this
You can find it by selecting Utilities from the Finder's Go menu.
Open Console.
If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu.
Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's sleep problem. To do that type the words sleep cause in the Filter field at the upper left of the Console window:
That will cause all log entries to be hidden, except for the entries containing those words. The last entry in the list will correspond to the last time you woke the Mac. It will have a time stamp in the form hh:mm:ss later than the time you noted in the Mac's menu bar prior to putting it to sleep.
Make note of that exact time in hours, minutes, and seconds.
Next: Clear the filter field by clicking the x in the above screenshot. It should then look like this:
All previously displayed log entries will reappear.
Next: Find the log entry that corresponds exactly to the time you noted in hours, minutes, and seconds containing the words "previous sleep cause". You may have to scroll up or down a considerable distance. When you find that line, select it and drag your cursor up and prior to the entry corresponding to the approximate time you noted before putting the Mac to sleep. This will result in a selection of perhaps 50 to 100 lines or so.
One or more of them, along with their time stamps, may reveal the reason for the fifteen second delay.
Copy and paste those log entries in a reply.
Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered.

HT5622 Hi I have a Macbook air & iPhone 4. what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)? Do I need to open a different account in the iTunes store in the ot

Hi
I have a Macbook air & iPhone 4.
what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)?
Do I need to open a different account in the iTunes store in the other area i.e. USA ?
Please advice
Thank you

You can only buy content from your own country's store i.e. the Egyptian store if you are in Egypt - you need to be in a country to use its store, so to use the US store you will need to be in the US and have a US billing address on your account. If there is an app or any other item that you would like to be buy that isn't currently available in the Egyptian store then you can try requesting that it be added, but unless the app's developer or rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

HT201181 hi, in apple MacBook Air 11.6" what is the shortcut key for print screen

hi, in apple MacBook Air 11.6" what is the shortcut key for print screen

To capture the entire screen to an image, use the key combination ⌘ shift 3.
To capture a selection rectangle, ⌘ shift 4.
To capture the frontmost window, ⌘ shift 4 and then press the space bar.
The screen grab will appear on your Desktop. Open it in Preview or your favourite image editing software, and print in the usual manner.

My macbook air wont boot up. Just beeps every 5 seconds and a white light flashes on front of keyboard

My macbook air wont boot up. Just beeps every 5 seconds and a white light flashes on front of keyboard

That normally indicates an issue with system memory. The startup sequence can't complete the boot due to a memory issue. Take it in for service.

I have started migration système to transfert from hold Macbook pro to New MacBook air application starter successfully for several hours. But since more than 3 hours I got the message transferring Time zone paramètres with time left less than 1 minute.

Hi
I have started migration système to transfert from hold Macbook pro to New MacBook air
Application starter successfully for several hours.
But since more than 3 hours I got the message "transferring Time zone paramètres " with time left less than 1 minute.
Any recommendation or suggestion to solve it ?
Many tanks

If it has run for 3 hours it's probably done and you can quit Migration Assistant and reboot the new computer. In the future rather than using Migration Assistant I would recommend using Startup Assistant which tends to be a bit more reliable and does not create a new user account as MA does. If you're interested here is an article explaining Setup Assistant tips.
Roger

HT3964 Macbook Air wont start. What do i do?

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