HT3964 My iMac is approx 3 years old. It suddenly won't power up. It was plugged in through a power surge preventer but there seems now to be no life at all. The fuse in the plug is fine.

iMac that won't power on, any advice please?

If there are no sounds or video at all it seems the power supply is dead. Take the machine in for service at your local Apple Store or AASP. Then when it's repaired connect the machine to a uninterruptible power supply, you can purchase a good quality one for less than $100 at your local office supply store.

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HT203175 I was doing a reset o my ipad, it went blank, it now only displays to connect to itunes, the cable is fine because my other ipad works OK

I was doing a reset o my ipad, it went blank, it now only displays to connect to itunes, the cable is fine because my other ipad works on my other ipad & on this computer. Can you help me please?

Hello, johnAC57.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPad, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

My old IMAC is a few years old. Just bought a new one OX 10.8.2. The old one is OS X 10.5.8. Can I install Lion or ewuivalent and then synch both on ICLOUD. Or is there another way to synch the two computers.

My old IMAC is a few years old. Just bought a new one OS X 10.8.2. The old one is OS X 10.5.8. Can I install Lion or equivalent and then synch both on ICLOUD. Or is there another way to synch the two computers.

You can use Migration Assistant in Applications > Utilities to get all your files from one iMac to the other. If you want to upgrade your older model to MtLion you need to have at least a mid 2007 Intel Core 2 Duo with a bare minimum of 2GB of RAM. Then you need to buy the Snow Leopard 10.6.3 DVD , update with
Mac OS X 10.6.8 Update Combo v1.1
at which point you can access the App Store to purchase and install MtLion 10.8 where you would then have access to the iCloud.

My iMac 27" is 2 years old. The screen just start to sleep every 2-3 minutes and then one has to reboot it. I bought the unit from Incredible Connections in South Africa. They sent it to the South African distributors Core. They report LCD screen defect?

My iMac 27" is 2 years old. The screen just start to sleep every 2-3 minutes and then one has to reboot it. I bought the unit from Incredible Connections in South Africa. They sent it to the South African distributors Core. They report LCD screen defect and charged me R7500-00 to replace the screen and sent it back after 4 weeks.
It does not go to sleep anymore; but when switch on; there appears a flickering band of lines on the screen which last for about 20 seconds before the machines starts to work normally.
It seems there is still a screen problem!
We had to send it back again.
The other problem is that you just get no communication out of the Core workshop and you cannot communicate with the technician.
They had still not provide a technical report in spite of repeated discussion with the manager of Incredible Connections.

Sounds like the graphics card might be the problem. Run the Hardware Test in extended mode. If you get an error it can be trusted, but getting a negative may not be all that meaningful. Bring it back to them and let them check out the machine again.
http://support.apple.com/kb/ht1509

Is it possible to mirror the display on the Macbook pro which is two years old to my iMac which is four years old? Macbook pro is running OS X Lion 10.7.5 and the iMac is running OS X 10.6.8 (10K549). Neither of them have Thunderbolt ports.

Is it possible to mirror the display on the Macbook pro which is two years old to my iMac which is four years old? Macbook pro is running OS X Lion 10.7.5 and the iMac is running OS X 10.6.8 (10K549). Neither of them have Thunderbolt ports.

OK, well I would go with what Apple says in writing but if you want to take a trip to visit the Genius Bar that won't hurt.
Good luck, I'm 99% certain you will find I was correct but please let us know.
BTW when posting please click the Reply link in the post you are replying to, otherwise we can't tell who y our comunication is directed to.

What's the best way to transfer everything from my 5-year-old iMac to my 1-year-old iMac?

What's the best way to transfer everything from my 5-year-old iMac to my 1-year-old iMac?
I'm doing role reversal with these two. The newer imac is becoming our business computer, the older one will be our personal computer from now on until it gives out. For the record, I have Carbonite on the business unit. Should be a no-brainer, right? (Which is precisely why I'm asking!)
Thanks for whatever timely and accurate advise you may have.

Thanks. I stumbled across migration assistant later that afternoon in a google search. Just finished using it today to do the deed. Appreciate your quick response!

HT3529 I have lost all data on my iphone and the back-up is too old. How can I restore iMessage chats on my iPhone 4? I have all the chats on my Mac, but there seems to be no sync function from Mac to iphone. Please advice.

Hi,
I have lost all data on my iphone by mistake. I needed to restore the phone and I didnt realize my back-up was 1yr old, and now the phone is restored and I've got a year old contact list and iMessage chat history. Luckily my iMessage on the Mac is still valid and has all the chat history. My question is how can I restore iMessage chats on my iPhone 4 from my Mac? I have all the chat history on my Mac, but there seems to be no sync function from Mac to iphone. Please advice.

If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps.

I have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?

i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?

Kidcomeleon wrote:
i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?
Plug it into iTunes.

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. How do I transfer to library?

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. It is not telling me how to transfer them to library? Does anyone know?

Hi stefe109!
I believe this article can provide the information you are looking for:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

My 5 year old Mac book won't turn on. It seems to be holding a charge. In the past 3 months I've replaced the power source, battery, & had a full diagnostic run on it.

My 5 year old Mac book won't turn on. It seems to be holding a charge. In the past 3 months I've replaced the power source, battery, & had a full diagnostic run on it.

Tanks dominic23, do you think that the dead battery can affect the macbook performance? I do alot of video work, and since the battery died i cannot do a smooth preview of my videos in premiere cs6, seems like a memory problem but it worked fine before the battery issue.
Regards

I have an imac that is 3 years old, how do i upgrade my safari .. it is currently version 5.1.9

i have an imac that is 3 years old, how do i upgrade my safari .. it is currently version 5.1.9

1. You need to upgrade the computer's OS.
2. Snow Leopard is 10.6 through 10.6.8. Lion is 10.7 through 10.7.5. Mountain Lion is 10.8 through 10.8.3 and future unreleased 10.8 updates.
(81853)

My ipod cannot be synced because there is not enough free space to hold all the items in the itunes library(additional 2.35GB required) but it shows 5.85GB free space, there was no problem until i got a new laptop.

"The ipod **** cannot be synced becaue there is not enough free space to hold all the items in the itunes library (additional 2.35 GB required)" but it shows 5.89 GB free. I recently bought a new laptop, and gave away my old one after deleting everything off it, including itunes, the problem started then,

Hi Terri 4514,
If you are having a "free space" alert when you try to sync, you may find the following article helpful:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
- Brenden

Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling :(

keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipod

I just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.

HT4759 I've lost my iPhone & recently too, my laptop which I saved all my iCloud data has been reformatted. So now I hv problem to trace all the notes that I kept. I only managed to get my contacts and calendar,unfortunately not the NOTES. Need help..TQ

I've lost my iPhone & recently too, my laptop which I saved all my iCloud data has been reformatted. So now I have problem to trace all the notes that I kept. I only managed to get my contacts and calendar,unfortunately not the NOTES. Need help how to retrieve my notes from the iCloud..TQ

Lord K. Thank you. Yes I am within the 90 time period, however I travel Intertionally and I can not receive not make a call to Apple. I was just at the Genius Bar in Chicago and they said, don't worry about it. It just floats out there, however, I can not recover my messages on a flash drive. I need to go back to my old computer which I don't have with me. My messages were in folders for a lawsuit. It is going to take an incredible amount of work for me to, you have no Idea. We are talking thousands of pages! I the defendent will have them during discovery so I am not so worried. However, I can not bring them to him on a Flashdrive when I meet with him without an extraordinary amount of presssure on my part. THis is not just some little email issue. This is suing EXPEDIA and Tripadviosr.com

HT1918 Hi - I think I have different apple devices recorded under different apple IDs. Now I would like to consolidate all the devices under one Apple-ID. I have tried to do this going through the manage accoung like, but it timed out - could somebody he

Hi - I think I have different apple devices recorded under different apple IDs. Now I would like to consolidate all the devices under one Apple-ID. I have tried to do this going through the manage accoung like, but it timed out - could somebody help, pls

Purchases of multple Apple ID accounts cannot be merged as noted here > Frequently asked questions about Apple ID

HT3964 My iMac is approx 3 years old. It suddenly won't power up. It was plugged in through a power surge preventer but there seems now to be no life at all. The fuse in the plug is fine.

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