HT3964 My iMac will not eject a CD when all the prescribed checks are completed

I have inserted a CD in the iMac superdrive, no image appears on the desktop, I cannot eject the CD using all the prescribed options.
The Mac will not shut down except by removing the power plug. Does anybody have any suggestions before I call in the "Big Guns"??

Go to > Eject a stuck disk from your Mac DVD super drive
or > The ultimate guide to ejecting a stuck disc from Mac SuperDrive | MacYourself

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