HT3964 my macb ook pro will accept disc and then rejects

Help me to find out how to insert discs and play. My Mac book pro accepts and then rejects discs

It could be a dirty lens or it could be that the HDD has failed.  If lens cleaning does not solve the problem, take it into an Apple store genius bar for a free definitive diagnosis.
Ciao.

Similar Messages

  • In trying to reinstall OSX to our Mac Mini, the computer accepts, reads and then rejects the disc, nothing but blue on the screen.  What should I do next?

    Our 2009 Mac Mini became quite sluggish and then just wouldn't function.  I tried reloading the OS with the original disc from Apple, but the computer rejected the disc and the screen was all blue.  Next, I shut down the machine, inserted the disc, turned it on, the screen is a faint gray in color, Apple logo in the middle, the disc came out.  What should I next try? 

    Apple logo in the middle,
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    You must have a wired keyboard plugged directly into the chassis to use snag keys at Startup. A wireless keyboard that is already paired can be used, but the exact timing is more difficult.

  • HT3964 My intel-based IMAC will power on and then I just get a circle that shows it is trying to load and it never stops

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  • My MacBook Pro will turn on and get to the login screen. After I login though it goes to a white screen.

    My MacBook Pro will turn on and get to the login screen. After I login though it goes to a white screen.

    Please read this whole message before doing anything.
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    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
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  • The battery of my macbook pro will not charge and the LED light is only green. What to do?

    the battery of my macbook pro will not charge and the LED light is only green. What to do?

    This might help:
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  • I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.

    I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.
    I saw this report being sent to Apple:
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    Panics Since Last Report:          10
    Anonymous UUID: F4CF708D-D85C-4EC5-8047-4FC22C6B03AF
    Fri Mar  7 13:00:14 2014
    panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800020c590, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000007541000, CR4: 0x0000000000040660
    RAX: 0xffffff8000000000, RBX: 0xffffff800d35a870, RCX: 0xffffff800cf55cd8, RDX: 0xffffff80008a8fcc
    RSP: 0xffffff805e5f3d60, RBP: 0xffffff805e5f3da0, RSI: 0x000000001dcd6500, RDI: 0xffffff800d168778
    R8: 0x0000000000000001, R9: 0xffffff805e5f3e88, R10: 0x0000000000000011, R11: 0x0000000000000000
    R12: 0x0000000000000000, R13: 0xffffff800d168770, R14: 0xffffff800d168778, R15: 0x0000000000000000
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    Backtrace (CPU 0), Frame : Return Address
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    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3

    Hmm. The problem still may be the RAM - Apple buys the RAM it puts in its machines from third-party vendors (usually Hynix) so it could be a RAM problem.
    There are a couple of things that you can do yourself before taking your machine into an Apple Store or an AASP... download and run an application named Rember that will run a RAM test for you - let it run for a couple of hours or even overnight. If it turns out that your RAM is faulty, Rember will let you know. If it is faulty, then you have a couple of options - replace the RAM yourself or (particularly if you're under warranty still) take the machine to an Apple Store or AASP and have them replace the RAM.
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    If my iphone, ipad, MAC and macbook pro are all linked, and then I upgrade only my ipone to IOS 7.0, does that have an effect on the linking to my other MAC products.  It seems my calendar has lost a lot of information since the upgrade.

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    hey, can i clone my Macbook Pro internal hard drive and then paste it all onto a formated external hard drive, then make the Mac use the external as the primary hard drive? please help for i only have around 618mb left out of 189GB!!!!!!!!!!!!!!!!

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