HT3964 My MacBook Pro went off automatically though it shows that,battery is fully charged,when you press power button it does not turn on

I just turn my MacBook Pro on after charging it and the mouse was not responding,after carefully closing the it the power went off and not turning on again,really frustrating

Hello Kimo12,
The article linked below provides some useful troublehsooting steps that can help get your Mac powered back on.
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Cheers,
Allen

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My MacBook Pro went off for 30 hours because I forgot my charger and now I am charging it it refuses to turn on and I have been charging it for almost 3 hours , any have an idea on this ?

My MacBook Pro went off for 30 hours because I forgot my charger and now I am charging it it refuses to turn on for the last 3 hours , any have an idea on this ?

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

Hi. my MacBook pro went off without me turnng it off. i tried turning it on again, but it wouldnt come on. i also tried doing the SMC thing, no avail. please any other thing to do ? (This notebook is still very new for anything to be wrong with it)

hi. my MacBook pro went off without me turnng it off. i tried turning it on again, but it wouldnt come on. i also tried doing the SMC thing, no avail. please any other thing to do ? (This notebook is still very new for anything to be wrong with it).
There is no way I would do the smc thing with a laptop that won't come on.

If it's new and you're anywhere near an Apple Store, take it in. If it's less than 14 days old you can exchange it. If it's more they'll repair it for you.

Macbook pro is not getting turn on and further when i press power button the green orange light suddenly changes to green again, moreover battery meter is not working

Hi
Last night my macbook pro gets off automatically when battery gets empty and in the morning it isn't turning on. When i connect the charger, the light on the charger turns green to orange (showing that it is charging) but when i press the power button it suddenly changes to green again. I thought there must not be any connection between the charger light and the power button. And battery meter was running fine.
When it tried this again and again the charger light disappear and battery meter also stops working, when i clearly observe it there is a very dim green light in the charger (not observable in the light) and the laptop is still not showing any change.
please help!

Try Resetting the System Management Controller (SMC)
Apple - Batteries - Notebooks

I can no longer charge my iPhone5 through either of my macbook pros. I get the error message that a USB device is using too much power. Can anyone help?

I can no longer charge my iPhone5 through either of my macbook pros. I get the error message that a USB device is using too much power. Can anyone help?

I reconnected the original powered hub that I thought probably caused the problem and this time it shut down the whole computer. When I rebooted everything now works perfectly. The system reset. I tried another powered hub and it didn't have the same effect so the old one is heading for the bin and with fingers crossed all systems are now working perfectly. Trying to reset PRAM or reset the SMC didn't work but causing the same power issue did. Thanks for your input though. It did get me to think what was the original cause.
Cheers
Guy

Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was cancelled

macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/

I have iPhone 6, 8.3. I cannot use bluetooth at all from my device, even to connect my macbook pro. I did all the recommended trouble shooting such as reboot and reset network settings. but it does not recognise any bluetooth device. Pls help.Thank

I have iPhone 6, 8.3. I cannot use bluetooth at all from my device, even to connect my macbook pro. I did all the recommended trouble shooting such as reboot and reset network settings. but it does not recognise any bluetooth device. Pls help.Thank you.

See iPhone BT profile on what can be connected/paired:
iOS: Supported Bluetooth profiles - Apple Support
And BT troubleshooting:
iOS: Troubleshooting Bluetooth connections - Apple Support

My new macbook air( 761-13", ios 10) suddendy shutdown today during copy of a dvd from external dvdrom. and it does not turn on or start up.what should i do?

my new macbook air( 761-13", ios 10) suddendy shutdown today during copy of a dvd from external dvdrom. and it does not turn on or start up.what should i do?

Hello kanani-2014,
After reviewing your post, I have located an article that can help with your Mac not turning on. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Troubleshooting: My computer won't turn on
Resolution
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Apple iPAD 2. Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment. Can you help please?

Apple iPAD 2. Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment. Can you help please?

Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. See if that clears the glitch.

My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press home button and power button together.

My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press home button and power button together.

Pressing the Home button and the sleep/wake or on/off button together until you see the Apple logo and then release is called a reset.
If no change after a reset, the next step is restoring your iPhone.

My ipod turns off for no reason and the battery is fully charged

I've had my ipod for a week and have had nothing but problems with it! It turns off for no reason while listening to music and the battery is fully charged. It even does it in the car while connected to the fm transmitter/charger. Please help! Also I bought a movie from itunes and I can hear the movie playing but I can't see it play. Thanks for your help!

I've had my ipod Photo for almost a year and just had the same thing happen for the first time - it just stopped, fully charged, while playing. And, it froze up in the sleep mode. I followed the instructions to reset it ( toggling the Hold Switch on and off) but nothing happened on the first 3 tries. I let it sit for about 15 minutes while searching in the Help & Apple Discussions forum and, just now tried toggling the Hold Switch again and noticed before doing so, that it had shut off. I toggled the Hold Switch to the locked position (Hold) then to the unlocked position and it came back on!
I'm sorry I can't tell you why it happens. If anyone knows, I'd like to know, too.

Macbook Pro shuts off multiple times per day while plugged in to charger, won't restart until charger is unplugged?

Hi,
I have a 15" Macbook Pro 2.4GHz running OS X 10.6.8.
I have a brand new (4 week old) battery and brand new charger (Battery was replaced because the OEM battery swelled up and started to split open, which also happened on my prior two Macbook Pro 17").
I leave the laptop on 24/7, while plugged into the charger. Every single day, the laptop shuts down without notice, while I'm not using it, and with nothing running, except Google Chrome on occasion. When I return to use the laptop, it will not turn on with any kep press or by pushing the power button, but the MOMENT you unplug the charger from the side, it turn on instantly, WITHOUT using the power button.
The battery works flawlessly, holds a charge and lasts a long time, and then recharges as normal, so it doesn't appear to be the battery; and the charger obviously works because it's keeping the battery charged every day 24/7...so why is my laptop shutting off EVERY single day, twice a day or more? It's nothing in my energy saving settings, nor is it a software error. I have also reset the PRAM which did nothing.

Nothing that anyone says here can repair damaged or faulty hardware. Use this page to locate the nearest Apple Authorized Service Provider — there are several in Vermont:
http://www.apple.com/buy/locator/service/

Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!

I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/

Since upgrading my Macbook pro with Yosemite, I have problem with my Xerox Work Centre 3045 - the printer works normally but it does not recognise the scanner, can you help with this?

Since upgrading my Mac book pro with Yosemite, I have problems with my Xerox Work Centre 3045 printer. The printer works normally but it does not recognise scanner, I can not scan anything. Can you help?

Open Disk Utility and select your hard drive, then Repair Permissions, it will probably return a very large number of errors, primarily printer and library errors, so run it a second time. Then restart the MacBook Pro. If it still will not scan, try using Image Capture from Finder > Applications and see if that will work. If not, contact Xerox about updated drivers.

MacBook Pro crashes when I press power button to shut down

Installed Lion (10.7.2) on a 2010 MBP yesterday; had to replace the hard drive as it failed the SMART test. Everything seems to be working fine until I press the power button to shut the computer down. It freezes solid every single time. I have to then hold the power button down for 10 seconds so it restarts.
Anyone else with that issue?

I reset the PRAM/NVRAM which, incidentally, is different than it used to be. No more chimes; instead a screen which allows you to run Disk Utility, which I did. Also repaired permissions.
I reset the SMC which I thought would solve the problem considering the power button is managed by it. No luck.
I've disabled the tablet extension because I'd seen an error mentioning it somewhere and I've updated Growl to 1.2.2 although not the new Lion-friendly 1.3 because people seem to have a lot of trouble with it. Still, it's an option.
Here are some "error" related lines from the System Diagnostic Report. Both reports are called mds_2011-10-18_(sixdigits)_localhost.crash
Crashed Thread: 2 Dispatch queue: com.apple.metadata.spotlightindex
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000bad
VM Regions Near 0xbad:
-->
    __TEXT                 0000000105162000-000000010526f000 [ 1076K] r-x/rwx SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Application Specific Information:
[0x10a243000]/SourceCache/Spotlight/Spotlight-627.20/core-db/log-db/ldb.c:237: failed assertion 'val' /.Spotlight-V100/Store-V2/2B0E3327-BEC2-43B8-B41E-83DF2386BA37 (hfs, t: 0x11, st: 0x1, f: 0x480d000)
[0x10a2c6000](Error) IndexPath in openReverseStore:Successfully recovered from shadow with state d00d0dd0
Initializing
objc[243]: garbage collection is OFF
~snip~
Thread 2 Crashed:: Dispatch queue: com.apple.metadata.spotlightindex
0   com.apple.spotlight.index               0x000000010548ea26 getDBFForUniquedValue + 44
1   com.apple.spotlight.index               0x000000010548f169 inflateDBO2 + 1494
2   com.apple.spotlight.index               0x000000010549a059 db2_get_obj_callback + 617
3   com.apple.spotlight.index               0x000000010537a804 si_remapForIndex + 133
4   com.apple.spotlight.index               0x0000000105388daf InnerMerge + 2991
5   com.apple.spotlight.index               0x0000000105389272 OuterMerge + 1021
6   com.apple.spotlight.index               0x000000010537982a si_mergeIndex + 3552
7   com.apple.spotlight.index               0x000000010537aa96 runLoop + 54
8   com.apple.spotlight.index               0x000000010538dc17 work_fun + 746
9   libdispatch.dylib                       0x000000010668a10a _dispatch_queue_drain + 264
10 libdispatch.dylib                       0x0000000106689f66 _dispatch_queue_invoke + 54
11 libdispatch.dylib                       0x000000010668a0d4 _dispatch_queue_drain + 210
12 libdispatch.dylib                       0x0000000106689f66 _dispatch_queue_invoke + 54
13 libdispatch.dylib                       0x000000010668a0d4 _dispatch_queue_drain + 210
14 libdispatch.dylib                       0x0000000106689f66 _dispatch_queue_invoke + 54
15 libdispatch.dylib                       0x0000000106689760 _dispatch_worker_thread2 + 198
16 libsystem_c.dylib                       0x000000010675a3da _pthread_wqthread + 316
17 libsystem_c.dylib                       0x000000010675bb85 start_wqthread + 13
~snip~
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0e728f25bcd2a170 rbx: 0x0000000000000003 rcx: 0x00000000000213b0 rdx: 0x00007ff5226990e0
rdi: 0x000000010a0dde00 rsi: 0x00007ff522600000 rbp: 0x000000010a240ff0 rsp: 0x000000010a240fe0
   r8: 0x000000000000000e   r9: 0x00007ff522696fe0 r10: 0x0000000078e0b3b5 r11: 0x0000000018c32a40
r12: 0x000000000000000f r13: 0x000000010a2411c0 r14: 0x0000000000000015 r15: 0x00007ff52300e430
rip: 0x000000010548ea26 rfl: 0x0000000000010202 cr2: 0x0000000000000bad
From another report:
Crashed Thread: 5 Dispatch queue: com.apple.metadata.spotlightindex
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000bad
VM Regions Near 0xbad:
-->
    __TEXT                 000000010f880000-000000010f98d000 [ 1076K] r-x/rwx SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Application Specific Information:
[0x114924000]/SourceCache/Spotlight/Spotlight-627.20/core-db/log-db/ldb.c:237: failed assertion 'val' /.Spotlight-V100/Store-V2/2B0E3327-BEC2-43B8-B41E-83DF2386BA37 (hfs, t: 0x11, st: 0x1, f: 0x480d000)
[0x1149a7000](Error) IndexPath in openReverseStore:Successfully recovered from shadow with state d00d0dd0
Initializing
objc[61]: garbage collection is OFF
~snip~
Thread 5 Crashed:: Dispatch queue: com.apple.metadata.spotlightindex
0   com.apple.spotlight.index               0x000000010fbafa26 getDBFForUniquedValue + 44
1   com.apple.spotlight.index               0x000000010fbb0169 inflateDBO2 + 1494
2   com.apple.spotlight.index               0x000000010fbbb059 db2_get_obj_callback + 617
3   com.apple.spotlight.index               0x000000010fa9b804 si_remapForIndex + 133
4   com.apple.spotlight.index               0x000000010faa9daf InnerMerge + 2991
5   com.apple.spotlight.index               0x000000010faaa272 OuterMerge + 1021
6   com.apple.spotlight.index               0x000000010fa9a82a si_mergeIndex + 3552
7   com.apple.spotlight.index               0x000000010fa9ba96 runLoop + 54
8   com.apple.spotlight.index               0x000000010faaec17 work_fun + 746
9   libdispatch.dylib                       0x0000000110d9f10a _dispatch_queue_drain + 264
10 libdispatch.dylib                       0x0000000110d9ef66 _dispatch_queue_invoke + 54
11 libdispatch.dylib                       0x0000000110d9f0d4 _dispatch_queue_drain + 210
12 libdispatch.dylib                       0x0000000110d9ef66 _dispatch_queue_invoke + 54
13 libdispatch.dylib                       0x0000000110d9f0d4 _dispatch_queue_drain + 210
14 libdispatch.dylib                       0x0000000110d9ef66 _dispatch_queue_invoke + 54
15 libdispatch.dylib                       0x0000000110d9e760 _dispatch_worker_thread2 + 198
16 libsystem_c.dylib                       0x0000000110e693da _pthread_wqthread + 316
17 libsystem_c.dylib                       0x0000000110e6ab85 start_wqthread + 13
~snip~
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0xf8f96330d263d9d4 rbx: 0x0000000000000003 rcx: 0x0000000000016570 rdx: 0x00007fbe82e14870
rdi: 0x00000001147bee00 rsi: 0x00007fbe82e00000 rbp: 0x0000000114921ff0 rsp: 0x0000000114921fe0
   r8: 0x000000000000000d   r9: 0x0000000000000000 r10: 0x00000000a9c7612d r11: 0x00000000ffffff7f
r12: 0x000000000000000f r13: 0x00000001149221c0 r14: 0x0000000000000015 r15: 0x00007fbe83929c30
rip: 0x000000010fbafa26 rfl: 0x0000000000010202 cr2: 0x0000000000000bad
As for the System.log, lines with the word "crash" in it:
a lot of: com.apple.launchd.peruser.501[121] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
and: com.apple.dock.extra[154]: 2011-10-14 09:26:47.693 com.apple.dock.extra[154:1707] Could not connect the action buttonPressed: to target of class NSApplication
ReportCrash[556]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled
com.apple.dock.extra[563]: Could not connect the action buttonPressed: to target of class NSApplication
Oct 16 10:23:01 mikes-mbp loginwindow[433]: DEAD_PROCESS: 433 console
a lot of these: com.apple.dock.extra[142]: 2011-10-18 20:23:44.979 com.apple.dock.extra[142:1707] Could not connect the action buttonPressed: to target of class NSApplication
There's tons of stuff here. Hopefully, something up there makes sense. At the end of the day, everything works, except shutting down the computer with the power button. I'm trying to use menus but it's a hard habit to break.

HT3964 My MacBook Pro went off automatically though it shows that,battery is fully charged,when you press power button it does not turn on

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