HT3964 Resetting the smc for my Mac pro does not work...the power still does not turn on....any suggestions?

I am unable to power up my Mac pro desktop. I have tried resenting the smc and still does not work...any suggestions?

The warranty is worldwide. You should not need your receipt, Apple will have a purchase record - or at least a manufacturing date record and you should not be even close to the end of the one year warranty.
In Thailand the support phone number is 001800 4412904
In Canada call English: 1-800-263-3394 or French: 1-800-263-3394
Are you using the Canadian support site? www.apple.com/ca

Similar Messages

  • Resetting the SMC on a mac pro

    Hi,
    I need to reset the SMC on my mac pro, as I had an incident where the fans kicked in like a fighter jet after I shutdown, and didn't stop until I pulled the plug after about Ten minutes of white noise.
    The trouble is, the instruction for doing this are a little unclear, as I'm instructed to unplug everything, including the display cable, before reconnecting only the keyboard and mouse, after 15 seconds, before restarting. There is no mention, however, of reconnecting the display cables, which leave a few possible interpretations: 1/ Obviously I'm supposed to reconnect the display cables, or I wouldn't be able to see anything after restarting. 2/ I'm supposed to reconnect the monitor after start up (I think this is supposed to be a bad idea)? 3/ I'm supposed to restart without a monitor, and then do a forced shut down by holding the power button for 10 seconds, after I think it's probably restarted okay (hard to tell without a monitor). After shutting down, I then reconnect the monitor. Clearly, option 1/ is the only sensible interpretation, but as I'm guessing there's no way of knowing if the SMC reset worked or not, after doing it, except a non-repeat/repeat of the problem, I'd like to be absolutely sure. I hope someone can help me.
    Many thanks

    Yes, you can reconnect the monitor.

  • The battery for my Macbook Pro 13 "has only 121 cycles and is not charging anymore, my Mac is telling me that it is necessary to exchange it. You have any tips for me to find out what might be happening with my battery?

    The battery for my Macbook Pro 13 "has only 121 cycles and is not charging anymore, my Mac is telling me that it is necessary to exchange it. You have any tips for me to find out what might be happening with my battery?

    Guys, i am actually trying using a solution provided by the article shared by dominic23,
    It says "Another option is to get an ionizer to help the atmosphere in the workplace be more conductive and pull charges away from contact surfaces, including yourself."
    So in my home, we have such device that could clean the air using ion, and i am using it in my room...
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    Thanks again dominic23

  • I've installed Mavericks on my Mac Pro. It works well, generally, but will not stay sleeping! Pressing the power button twice sometimes extends the sleep mode but even that seldom results in a full overnight sleep.  File sharing off. What else can help?

    I've installed Mavericks on my Mac Pro. It works well, generally, but will not stay asleep! Pressing the power button twice sometimes extends the sleep mode but even that seldom results in a full overnight sleep.  File sharing off. What else can help?

    Hi fremley,
    Thanks for visiting Apple Support Communities.
    This article may be helpful with determining why your Mac Pro doesn't stay in sleep mode:
    Mac OS X: Why your Mac might not sleep or stay in sleep mode
    http://support.apple.com/kb/HT1776
    Some things reset the sleep timers, preventing the computer from sleeping:
    Hard drive access (even if you're not using the computer, a running application might be accessing your drive, such as when downloading a large file or listening to music in iTunes)
    Moving the mouse or using a portable Mac's trackpad, pressing a mouse button, or pressing a key on the keyboard
    Some System Preferences settings (see below)
    Open applications (see below)
    Input devices (see below)
    Expansion cards (see below)
    Additional drives, such as USB, FireWire, DVD, or CD drives (see below)
    Best Regards,
    Jeremy

  • HT1338 I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

    Hi,
    I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

    Typically this is caused by the internal list of compatible devices in the Mac being out of date.  All you should need to do is disconnect the printer from the Mac, run Apple Software Update (even if there are no updates, the list will still update), restart the Mac, connect the printer to the Mac, and add the print queue.  If that doesn't work, let me know.
    I am a printer tech for HP.

  • After I Repair The Permissions On My Mac Pro, Then I Verify The Permissions And They Have To Be Repaired Again And Again.  Why Does This Happen All The Time.   Please Reply,  James

    Hi, 
    After I Repair The Permissions On My Mac Pro, Then I Verify The Permissions And They Have To Be Repaired Again And Again. 
    Why Does This Happen All The Time. 
    Please Reply, 
    James

    As long as the report ends up with 'Permissions repair complete' then, as far as permissions go, you are fine. You can ignore the various statements in the report:
    Permissions you can ignore on 10.5 onwards:
    http://support.apple.com/kb/TS1448
    Using 'should be -rw-r--r-- , they are lrw-r--r--' as an example, you will see the that the permissions are not changed, but the | indicates a different location. This is because an update to Leopard onwards changed the location of a number of system components.
    Poster rccharles has provided this description of what it all means:
    drwxrwxrwx
    d = directory
    r = read
    w = write
    x = executeable program
    drwxrwxrwx
    |  |  |
    |  |   all other users not in first two types
    |  | 
    |  group

    owner

  • I am using ethernet and am using a Linksys SE1500 5- port fast etherner switch, i cant seem to sign in on the apple for anything although I have accounts set up in itunes/apple and netflix . Any suggestions PLEASE have spent 3 hours argh. thanks

    I am using ethernet and am using a Linksys SE1500 5- port fast etherner switch, i cant seem to sign in on the apple for anything although I have accounts set up in itunes/apple and netflix . Any suggestions PLEASE have spent 3 hours trying everything I can think of. Any help will be appreciated!
    I have a linksys router but it isn't strong enough to get to this computer, so we are using ethernet.
    Thank you
    Colleen

    Welcome to the Apple Community.
    Are you getting any messages about date and time.
    Have you tried restarting the Apple TV by removing ALL the cables for 30 seconds.
    Are you connected to the network correctly.

  • ITunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

    iTunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

    Try redownloading it from:
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  • HT2638 since updating iPhoto it has ceased to open.  i have tried to Hold down the Command and Option keys on the keyboard but it does not work.  iPhoto still does not open

    Since updating iPhoto it has ceased to open.  I have tried to Hold down the Command and Option keys on the keyboard which is the suggested solution to then open a suggested solution to rebuild the library,  but it does not work.  iPhoto still does not open.  can someone please help?
    thank you

    Try the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
        Home/Library/ Preferences folder.
    2 - delete iPhoto's cache folder(s):
    Home/Library/Containers/com.apple.iPhoto
    and, if there is one, the
    Home/Library/Caches/com.apple.iPhoto folder
    3 - reboot, launch iPhoto and try again.
    NOTE: For Mavericks, 10.9,  go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
    Happy Holidays

  • What is the soundcard for 2008 mac pros?

    I'm having some problems with no sound in the Windows Partition of my Computer and I'm talking to Windows people about it. They're asking me for the type of soundcard I have and I don't know that. What section of System Profiler tells me what the sound card is?
    :\

    The onboard sound uses the "Realtek High Definition Audio" drivers. You can either grab them off the DVDs that your Mac Pro came with or download them from Realtek's site:
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  • Can I reset the smc when my Macbook Pro (late 2013) won't power up?

    The AC plug appears to show that the computer is fully charged....green light display on plug.  Power button won't turn the computer on.

    Please make a Genius Appointment and take it in for service.

  • My 3rd generation ipod touch that i bought used shows no wi-fi I did everything that the website said to do and nothing is working it also says no bluetooth as well any suggestions?

    My ipod touch 3g shows no wi-fi and no bluetooth.  I bought it used and have tried all stuff on troubleshooting and nothing has worked any suggestions?

    Yes unless you can resolve the problem
    See:
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    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
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  • The keyboard on my Mac Pro Server with OS X Lion stopped working

    I'm from Brazil and apple doesn't have any support here, just for iphones...So could anyone please help me?
    The keyboard and the mouse on my Mac Pro suddenly stopped working, the mouse light is on but not working, the mouse cursor doesn't even appear on the screen, I've tryed with different keyboards in all the usb ports and nothing, none of them worked.

    It is a easy fix to this problem.
    I have this video card
    iMac 24 inch, early 2008.
    Graphics card: ATI Radeon HD 2600 Pro 256 MB .
    This is what you do.
    1. open app store.
    2.go to  the update tab.
    Yuo will see the imovie icon waiting to install.
    3.clic the sub menu tab and select "try apdate in an hour" option from the sub menu.
    4.leave the app store window open and came back in an  1hr .
    Like magic you will see the imovie app being upgrade it in the lunch pad .
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  • I have a belkin 7 adapter for additional USB slots for my Mac Pro. It was working well till just recently I am getting a message that says the usb port on the Mac Pro is shutting down due to a very high power drain. Then it shuts the usb port down.

    I have a belkin 7 adapter for additional usb ports for my mac pro. It worked fine without problems till recently when the message regarding usb port drawing too much power and the computer shuts the port on the mac pro down. The strip comes with its own power supply adapter. The attachments are additional hard drives used as backups and independent data. Other than disconnecting it are there any fixes?

    You're getting the message because you're exceeding the available current, probably as a result of bus-powered drives. The power sources for hubs are rather small. Try using drives with their own power supplies.

  • Where can I obtain the AHT on disk for my Mac Pro 4.1?

    Where can I obtain a disk (iso) of the AHT for my Mac Pro 4.1 (latest OS X Yosemite) that I am busy upgrading?

    If you can fiddle with file permissions without going nuts, the original gray discs or the downloads mentioned (once the .dmg is mounted) provide a roughly 60 to 100 MByte .diagnostics [invisible] directory at:
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