HT3964 resetting the smc in my macbook pro

My camera is not working it is not showing the system information under camera but it was there

The warranty is worldwide. You should not need your receipt, Apple will have a purchase record - or at least a manufacturing date record and you should not be even close to the end of the one year warranty.
In Thailand the support phone number is 001800 4412904
In Canada call English: 1-800-263-3394 or French: 1-800-263-3394
Are you using the Canadian support site? www.apple.com/ca

Similar Messages

  • HT3964 Resetting the smc for my Mac pro does not work...the power still does not turn on....any suggestions?

    I am unable to power up my Mac pro desktop. I have tried resenting the smc and still does not work...any suggestions?

    The warranty is worldwide. You should not need your receipt, Apple will have a purchase record - or at least a manufacturing date record and you should not be even close to the end of the one year warranty.
    In Thailand the support phone number is 001800 4412904
    In Canada call English: 1-800-263-3394 or French: 1-800-263-3394
    Are you using the Canadian support site? www.apple.com/ca

  • Can I reset the smc when my Macbook Pro (late 2013) won't power up?

    The AC plug appears to show that the computer is fully charged....green light display on plug.  Power button won't turn the computer on.

    Please make a Genius Appointment and take it in for service.

  • How do I reset the password for my MacBook Pro?

    How do I reset the password for my MacBook Pro?

    User password.
    An administrator can reset the passwords of other users.
    Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it and provide an administrator name and password, select a user, and then click Reset Password.
    http://support.apple.com/kb/PH4562
    Administrator Password.
    http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/

  • Resetting the SMC on a mac pro

    Hi,
    I need to reset the SMC on my mac pro, as I had an incident where the fans kicked in like a fighter jet after I shutdown, and didn't stop until I pulled the plug after about Ten minutes of white noise.
    The trouble is, the instruction for doing this are a little unclear, as I'm instructed to unplug everything, including the display cable, before reconnecting only the keyboard and mouse, after 15 seconds, before restarting. There is no mention, however, of reconnecting the display cables, which leave a few possible interpretations: 1/ Obviously I'm supposed to reconnect the display cables, or I wouldn't be able to see anything after restarting. 2/ I'm supposed to reconnect the monitor after start up (I think this is supposed to be a bad idea)? 3/ I'm supposed to restart without a monitor, and then do a forced shut down by holding the power button for 10 seconds, after I think it's probably restarted okay (hard to tell without a monitor). After shutting down, I then reconnect the monitor. Clearly, option 1/ is the only sensible interpretation, but as I'm guessing there's no way of knowing if the SMC reset worked or not, after doing it, except a non-repeat/repeat of the problem, I'd like to be absolutely sure. I hope someone can help me.
    Many thanks

    Yes, you can reconnect the monitor.

  • I need to reset the password on my Macbook Pro (early-2011) and I don't have the original one.  How do I do this?

    I need to reset the password on my Macbook Pro (early-2011) and I don't have the original administrator password.  How do I do this?

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password,
         OS X- Changing or resetting an account password (Snow Leopard and earlier).
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself
        Reset OS X Password Without an OS X CD — Tech News and Analysis
        How To Create A New Administrator Account - Hack Mac

  • HT3964 resetting the SMC does not fix the fan

    I replaced the HDD with an OWC SSD on my mid 2010 mac mini.  Everything went together fine and installed mavericks with no issue.  My fan runs at full speed and it wasn't able to adjust the resolution when I connected to my DELL 3008 monitor through HDMI.  I resolved the video issue by connecting with a miniDP to DP connector but my fan continues to run at full speed.  resetting the SMC did nothing.
    I did snap the CD drive temp sensor connector on the logic board but I don't use the CD drive so I'm not too concerned about that.  Would that have anything to do with this?  would really like to get this machine going and not have it annoy me while I'm using it

    It would seem the damaged/disconnected sensor is causing the problem. The singnal the logic board is getting or not getting would cause fan to run full speed.
    You should be able to manually control the fan speed with an app like:
    http://www.macupdate.com/app/mac/23049/smcfancontrol

  • Does anyone know how to reset the fan on a MacBook Pro 13-inch (Late 2011) to it's factory setting speed (Maybe Terminal may help?)

    I have a late-2011 13-inch MacBook Pro running OS X Yosemite. (Standard configuration).
    My problem is that I downloaded a fan control application and it worked perfectly, but it started to get annoying so I deleted it.
    Does anyone know how to reset the fan speed back to factory settings (Maybe a command in terminal?)

    Hello damo1177,
    It should help to reset your system's SMC and NVRAM.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    About NVRAM and PRAM
    http://support.apple.com/kb/HT1379
    Cheers,
    Allen

  • How do I reset the PRAM of my MacBook Pro in OSX Mountain Lion?

    Dear all, I bought a new MacBook Pro 13" (Mid 2012, MacBook Pro 9,2) and upgraded the OS to Mountain Lion. There have been some crashes (apparently related do Chrome), so I wanted to reset the PRAM to "clean up" a bit, but it didn't work. I made sure I followed the standard procedure (as in my old MacBook Pro 15" Late 2008, which was stolen), and held properly the CMD+OPT+P+R combination before getting the grey screen. Just to be sure, I tried shutting down and turning on again and also just restarting my Mac. Neither worked. What may be the problem? Thanks.

    The fact that Apple saw fit to put out a ML-specific PRAM-reset note confirms that the key sequence is unchanged. Yet I've witnessed quite a few instances of people complaining that it did not work on that OS. Will try when I get on my testbench later tonight. But still seems odd to have such a recurrence of the same complaint.

  • Cracked the Apple Logo on the back of my Macbook Pro Retina

    Hi, I recently bought a Macbook Pro Retina for use at university. Whilst in a lecture, the person sat in front of me managed to elbow the top lid trying to remove their coat. Its caused quite an ugly crack in the lit logo and I have taken it to my local Authorised Service Provider who have told me, due to the lit logo being attached to the retina display itself, the repair would most likely cost upwards of £600.
    I was hoping someone on here would be able to perhaps offer some alternatives to paying 2/3 of the price of the computer itself...
    P.S. I bought an AppleCare plan under the false pretence that it 'covers everything' (quote from the salesman who sold me the machine, I assumed at the time that everything included damages and theft). I now know that this isn't the case and don't fancy putting my word against that of the salesman's. Plus I guess its my fault for assuming.
    Thanks for help in advance, apologies for long post.
    Ed

    Hey B-bram,
    For issues with video resolution not being consistent, I would start with resetting the NVRAM on your MacBook Pro. That will reset the resolution to its default as well as resetting other default settings like sound volume and start up volume. Take a look at the article below for more information about that and how to perform the NVRAM reset. 
    How to Reset NVRAM on your Mac
    http://support.apple.com/en-us/HT204063
    Take care,
    -Norm G. 

  • HT3964 My Macbook Pro did not respond to the power button, and I ended up resetting the smc.  After that, it would start, but the keyboard  would not respond, pnly the trackpad.  On the screen there is a symbol with ahorizontal white bar and a row of empt

    After resetting the SMC the keyboard is inoperative.  On the start screen appears a traslucent square with a horizontal bar in white, and a row of empty dots below (the same format as for example the brightness symbol).  I cannot turn the Mac off with the power button, only with the trackpad, clicking on the turn off symbol on the screen. 
    When I try to login with my username, no characters appear as I type.
    I can login as a guest, but from there I can do nothing, because the keyboard is still inop and if I wanted to, for example, have the software updated, I need to type an admin login, which is impossible.
    Thanks for your help

    What happens if you close the lid? Sleep?
    In your place I would use sleep state to reset PRAM, as it can resolve your graphical mess.
    Your keyboard likely was not powered after SMC/PRAM failure, so you will need to open MBP cover without opening the lid and disconnect battery power cable with insulated tools from logic board, wait for 5-10 minutes, then try to reset PRAM while keeping cover

  • I have a MacBook Pro and the batter icon has an "X" in it.  I attempted resetting the SMC but it's still there. Not sure if the SMC didn't work or I have another problem.  Help?

    I have a MacBook Pro and the batter icon has an "X" in it.  I attempted resetting the SMC but it's still there. Not sure if the SMC didn't work or I have another problem.  Help?

    You can try the SMC again.
    http://support.apple.com/kb/HT3964
    Follow directions for a battery you should not remove yourself
    You can also try a NVRAM/PRAM reset (at the bottom of the same page in the above link
    Also hold the OPTION key and click on the Apple logo in the menu bar and click on system information, in the left column select power. Under the battery info see if it is charging (with the power adapter  plugged in) as well as the health info (condition should be normal), and battery installrd (should be YES)
    If other than these are different you may want to take it in to a Genius bar for a full diagnosis they will do that for dree.
    Hope this helps

  • After upgrading to yosemite on my macbook pro the spinning wheel does not go away.i have reset the SMC and PRAM but the problem still persists

    After upgrading to Yosemite on my macbook pro,the spinning wheel doesn't go away.I have reset the SMC and the PRAM but the problem still persists.Can anyone please help

    Try starting in Safe Mode
    OS X: What is Safe Boot, Safe Mode?
    Try booting to Recovery and repairing the startup disk
    OS X: About OS X Recovery - Apple Support
    Reinstall Yosemite
    OS X Yosemite: Reinstall OS X
    This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

  • How to reset the SMC on macbook pro 15" late 2009

    Does anyone know how to reset the SMC on the macbook pro 15" late 2009?
    The instructions listed at http://support.apple.com/kb/HT1411 does not work.
    There are alot of posts in here about it, but I cant find any solutions on who to do this on the late 2009 model that have the build-in battery.

    Turn it off, connect the power supply then hold down shift/control/option while holding down the power button for 5 seconds - the power supply light will go off and on to show it's done.

  • Can resetting the SMC on MacBook Pro cause damage to the laptop?

    I've reset the SMC on my new MacBook Pro, and are curious as to whether or not doing so is capable of causing damage to the computer and its hardware.

    Apple would not publish instructions to do so (or without a warning anyway) if an SMC reset could cause damage.
    http://support.apple.com/kb/ht3964

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