HT3964 smu macbook pro 13 late 2010 refuses to reset

smu macbook pro 13 late 2010 refuses to reset have tried smu reset pram without hardrive the unit runs until after the file logo shows up.
smu reset works with hardrive in but fan takes off then it shuts down.

I'd suggest you look at the manufacturer info on the 8 gig modules, then check their website to see if it's compatible with the 13".

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Add Supported Channels Airport extreme Macbook Pro 15' late 2010

My wireless network at school recently added another router under our classroom. The channel for this connection is channel 13 which is not supported under the default supported channel settings.
I was wondering if there is way to add or change these settings.
Thank you,
Danny Dagan
p.s. We are having this problem only with 4 MBP's late 2010 although we have 3 iMac 24's that DO CONNECT TO channel 13.

Hi Bob,
Thank you for the reply. One thing I forgot to mention is that I am in Israel. I didn't think this would be an issue! Anyway, during this week I was able to find out a little more information about this problem.
Our wifi network at school is "shared" by two routers. The first is in one building about 300 meters away and it is using channel 5, and the second is in our music studio and it is using channel 13. We asked our network administrator at school to either change the name of the second router in our studio or to just change the channel to 1-11. He said that just because we have macs he will not go through the trouble(hater). The iMacs we use in our classroom were bought here in israel, so I am assuming that this is the reason they have channel thirteen and everyone who bought a mac book pro in America does not have channel 13.
ANYWAY!!
Definately an annoying problem that can be solved in a minuet, but because of some very lazy people it might take a little more effort. Thank you once again for the help, I really appreciate it.
Thank you,
Danny Dagan

Macbook Pro 13" (Late 2010, 7,1) 8GB RAM upgrade, boot up error

Dear all,
I am currently trying to update my brother's macbookpro7,1 13" to more current hardware with a new 128GB SSD and more RAM (he has 4GB). The SSD was installed successfully and runs perfectly fine, but when I installed the 8GB RAM into my brother's macbookpro7,1, it produces a black screen and a beep with 5 second pauses in between. I had looked up this error code and it indicates that the RAM cannot be found. This is where I am having difficulty understand, because I actually pulled the 8GB RAM from my other Macbook Pro 15" and it runs fine there. After noticing the error, I swapped back in the old RAM and both Macbook Pro's start up and run just fine. (Before I reinstalled the old RAMs to their respectively laptops though, I had attempted multiple solutions, like cleaning the RAM slots, reseating but to no avail, still black screen and beep.) The only difference I noticed on the RAMs are the 8GB are 1 Rank (1Rx8) and the 4GB is 2 Ranks (2Rx8) . Other than that, they are both DDR3 at 1066Mhz. Is the rank causing this problem? Please let me know, thanks!
Regards,
Jason

I'd suggest you look at the manufacturer info on the 8 gig modules, then check their website to see if it's compatible with the 13".

Windows 7 Ultimate x64 install hangs on Bootcamp MacBook Pro 13 Late 2010

I have created my partition and am installing using the W7 64 bit DVD. Everything goes ok until I get to Expanding Windows Files - it hangs on 0%. Any ideas?

Same issue here, but it seems I just solved it.
I tried tu burn 2 DVDs of Windows 7, but both of them showed the same error.
Before that I tried to get some of my USB Devices to boot the setup from there which didn't work either.
Now I did the following trick: The Windows DVD boots, but doesnt install. So I booted from DVD until the welcome screen from the dvd cam up and plugged in my flashdrive with the windows setup files copied on it.
The I opened up a command window with shift + f10, changed to the flash drive in the subdirectory sources and executed the following command:
setup.exe /m:f:\sources /installfrom:f:\sources\install.wim
This starts the setup from the flashdrive and specifies the install image which should be used during setup. f: is the drive letter of the flash drive.
The usb drive and the dvd is only needed during the first phase of the setup where the image is copied to your HD.
As I'm now at 56% of "Expanding Windows files" it seems to work for me.
edit:
Here is an explanation what the various command line switches do:
http://technet.microsoft.com/en-us/library/cc766446(WS.10).aspx
Message was edited by: Andy19882

Battery refuses to work on Macbook Pro 15 " late 2011 model

Hi my Macbook pro 15" late 2011 model is just over a year old. This morning it refuses to switch on. It works with the charger plugged to it and although a green light comes on the report states there there is no battery. The battery icon has an X in it. Pease could someone help. I have tried resetting and shutting down.
Battery Information:
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          0
Health Information:
Cycle Count:          0
Battery Installed:          No
Amperage (mA):          0
Voltage (mV):          0

Based on the information you show, the battery is totally discharged or dead, or the connection circuitry is broken. A trip to an Apple store genius bar will be required for a definitive diagnosis.
Ciao.

Trying to restoring a late 2013 macbook pro from a 2010 macbook pro

Hi I have problems with my 13"retina macbook pro from late 2013.There is something on it that makes it 4 times slower in boot up than the other two one from 2009 and 20010 all are running 10.9.5, so I thought I would clone one of them that has all the programs I need on it .
Having cloned it with ccc to a external hard disc and testing to see that it boots, witch it dose in the machine it was cloned on, but when I tried to boot from it on the retina it will not.
Any one who could shed some light on why this is so would be very welcome.
Thanks
Chrisus

anything that shipped with a 2.5" form factor SATA Hard Drive can be upgraded to an Apple or aftermarket 2.5" form factor SATA "SSD-in-a-can".
the early SSD-only MacBook Air models shipped with a "stick" form factor SSD-ONLY in a special SATA socket. No room for a 2.5" form factor Hard drive. OWC and perhaps some others developed some aftermarket "drives" that are compatible.
I think it is only the 2013 models MacBook Air and MacBook Pro and Mac Pro (that do not have a 2.5" hard drive option) that made the leap to the "stick" form factor with a PCIe connection with a different special connector.
These PCIe SSDs are really fast, possibly on the order of 800 MBytes/sec. Compare to a 7200RPM Hard drive's 125 M Bytes/sec burst.

Resolution issue with macbook pro 13 (late 2013) and dell u2711

I have a Dell U2711 (native resolution 2560x1440) that I use without issue with a macbook pro late 2007 (running 10.10.x), various iMacs and Macbook air 2011 running 10.10. When I say without issue, the display works at its native resolution.
Last week we got a MacBook Pro 13in, late 2013 model.
If I connect this macbook via either thunderbolt connection to the u2711 using either DVI port on the dell, the maximum resolution that I can use is 1920x1080. I am using apple mini displayport to DVI adaptors (I have tried 2 different ones and 2 different DVI cables, with no improvement). Clicking option + scaled in sys prefs does not give the native resolution as an option.
However, I just discovered that if I use a DVI to HDMI adaptor and I connect the macbook to the display I get the full native resolution without issue (2560x1440).
I have zapped the pram, powered down the display etc etc etc and it made no difference.
I would prefer to use the mini DIsplayPort to DVI adaptor rather than HDMI, any suggestions appreciated.
TIA.

Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best.

How to get new Macbook Pro Retina (late 2013) to detect external monitor via HDMI?

Hi everyone, this is my first Mac and for the most part it's been really, really wonderful.
This is my first major glitch: I cannot get it to detect my external display: It is an ASUS PA248Q, manufactured Aug 2012.
The HDMI cable according to my Amazon history is at least 1.3c from 2010, "Fanatic Digital Imperial Series Gold-Plated HDMI Cable (6 feet)".
It works with perfectly connecting an AmazonTV box to an old Samsung TV, with vivid clarity, unlike our cableTV signal.
Just in case, I have a new HDMI cable on order, which claims to be of newest standards.
The Macbook Pro Retina (late 2013) has the standard Intel Iris from the Haswell chips, as well as Nvidia GT 750M, the latter which I don't think has been used yet.
The ASUS display says: HDMI NO SIGNAL.
I have tried shutting them down and replugging the cable. I don't know what the ideal order is. The Macbook Pro is plugged into AC power, as suggested.
In System Preferences>Display, I press the Option key to select "Detect Displays" option (seriously unintuitive).
I have also tried resetting the NVRAM:
I shut the machine down. Pressed the power button, then quickly held the quadruplet: Option-Command-P-R (a double handful) and waited for the machine to chime a 2nd time. Tried to detect external display no luck.
Next, I reset the SMC:
I shut the machine down. Then I pressed Shift-Control-Option-Power for about 5 to 10s. Then I turned on the machine normally.
NVRAM & SMC steps were from an old youtube video, as the instructions I had did not explain how to do so clearly.
Please let me know if I"m doing something wrong.
Seems so exorbitant to pay $350 for Apple Care; that's a the cost for a whole new cheap laptop.
I will search the forums again. If anyone answers this, thank so much!

Hello there, willr314.
It sounds like you've covered most of the practical steps found in this Knowledge Base article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573#1
No video or no signal, image distortion, "snow," or flickering
Check connections
When using an external display be sure to check the following:
If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
Monitor and Display Adapter Table
About Mini DisplayPort to HDMI adapters
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
Thunderbolt ports and displays: Frequently asked questions (FAQ)
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.Reset the resolutionStart by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
The article does offer some additional links and recommendations as well:
These articles may offer additional assistance and information about displays and video adapters:
Apple Portables: How to use your computer in closed lid mode with an external display
Apple Cinema Display (30-inch DVI) has 1280 x 800 as the maximum available resolution
Mac Pro (Early 2009), Mac Pro (Mid 2010): Supported display configurations
For assistance with Retina displays, please see Frequently asked questions about using a Retina display.
If you tried all of these steps for your display and the video issues persist, contact Apple technical support or take your Apple computer to the nearest Apple Store or Apple Authorized Service Provider (AASP) for diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Upgrading MacBook Pro 13" (mid-2010) HDD with Bootcamp Partition

I'm upgrading my macbook pro's hdd from 250 gb to 1tb. My OS is lion 10.7.5 and i also have windows 7 installed on my bootcamp partition.
The following are the details to the HDD i plan to buy.
Samsung Spinpoint M8 1 TB Laptop Internal Hard Drive (ST1000LM024) -
2.5 inch Form Factor
SATA 3.0 Gbps Interface
1 TB HDD
5400 RPM Spin Speed
I need your advice on if i m buying the correct hard disk. If not please advice me one.
And please also tell me how i should upgrade my hard disk. I know how to physically install the drive but i ask of you to tell me how to clone my current hard disk with my bootcamp partition. Which software to use, precautions to take etc.
MacBookPro 13" (Mid-2010)
Processor 2.4 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 320M 256 MB
Software Mac OS X Lion 10.7.5 (11G63) and Windows 7 Ultimate on bootcamp

Those are the correct RAM modules for you model (the 13" being the only mid-2010 model that can use 16GB of RAM - but those modules will surely get you to 8GB!).
Am I right in assuming that you want to purchase a SSD to be installed in your boot bay and that you want to install the Samsung drive in the optical bay? Unfortunately, your link points to a rather sparse description of the drive - I see the 2.5" but I don't see the depth (which should be 7-9.5mm and not a mm more).
I'm just unclear about whether you're looking for a new spinning drive as well as a SSD and whether or not the drive will fit (just a minute - OK, found some more info - the Samsung drive is 9.5mm so it should sit just fine in your machine: do you still want a SSD?).
Note that the 2TB Samsung probably won't speed things up much - it's a 5400rpm drive: if you could use a 1TB drive, you could get a faster, 7200rpm drive.
Clinton
MacBook Pro (15” Late 2011), OS X 10.??, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

Upgrading my MacBook Pro 13" mid-2010

Hi there,
I've spent of the weekend researching this bit can't find a definitive answer so looking for a collective response if anyone has the time or inclination to respond!!
I have a mid-2010 MacBook Pro 13" 2.4 GHz Intel Core 2 Duo with 4gb RAM and running OS X Mavericks.
I upgraded the measly HDD to 500gb a couple of years ago but I'm now finding the machine to be rather sluggish when accessing data and opening apps plus I'm not too far off the capacity of the HDD (which I'm sure is causing some of the problems).
I believe there's still plenty of life in my machine but I think I need to do some work on it!! I'm debating increasing the RAM to 8gb (I've read a lot of forums that say I can go to 16gb but I've also read a lot that says they had problems when they did), increasing the HDD to 2tb and replacing the optical drive with a 256gb SSD to run the OS and key apps.
My research has led to me to believe that the following RAM and HDD would be suitable but I'm struggling on the SSD.
Crucial RAM memory upgrades 8GB kit (4GBx2) DDR3 PC3 8500 1066MHz :
http://www.amazon.co.uk/gp/aw/d/B004TQGF1E/ref=aw_wl_ov_dp_1_2?colid=GNGRCXV0EWA B&coliid=I3P211WKU8G4LB
Samsung M9T 2TB 9.5mm SATA 2.5 inch Internal Hard Drive :
http://www.amazon.co.uk/gp/aw/d/B00I8O6OQ4/ref=aw_wl_ov_dp_1_1?colid=GNGRCXV0EWA B&coliid=I11RCVAJ9TBR3Z&vs=1
Am I right in thinking both of these are suitable? Is the price about right? The Samsung HDD is a SATA III but is the right size and I believe this to be backwards compatible with SATA II. Is this right?
What recommendations can anyone give me for the SSD given my model. I presume there are size and speed restrictions?
I'd also like an honest view and whether making these changes would have the desired effect or am I flogging a dead horse?I don't want to spend £250 upgrading everything only to find that the Macbook processor isn't able to cope with it and I'm still in the same position, or worse, but now skint as well.
Any views would be gratefully received. I'm also based in the UK so any links to sellers not in the UK may be problematical.

Those are the correct RAM modules for you model (the 13" being the only mid-2010 model that can use 16GB of RAM - but those modules will surely get you to 8GB!).
Am I right in assuming that you want to purchase a SSD to be installed in your boot bay and that you want to install the Samsung drive in the optical bay? Unfortunately, your link points to a rather sparse description of the drive - I see the 2.5" but I don't see the depth (which should be 7-9.5mm and not a mm more).
I'm just unclear about whether you're looking for a new spinning drive as well as a SSD and whether or not the drive will fit (just a minute - OK, found some more info - the Samsung drive is 9.5mm so it should sit just fine in your machine: do you still want a SSD?).
Note that the 2TB Samsung probably won't speed things up much - it's a 5400rpm drive: if you could use a 1TB drive, you could get a faster, 7200rpm drive.
Clinton
MacBook Pro (15” Late 2011), OS X 10.??, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

Problem installing Windows 8 via Bootcamp on MacBook Pro 13 (late 2009).

Hello,
I've installed Windows 8 Pro on my MacBook Pro 13 (Late 2009) which does not support Windows 8. I've started installing Windows 7 via Bootcamp, then interupted the installation and pluged-in the Windows 8 Disk, and after formating the partition, I've installed Windows 8 64-Bit.
Here is the problem. The Windows works fine, BUT after restart when I hold 'Alt' and choose EFI Boot (Windows 8's partition), Windows 8 starts loading but then suddenly there is a white flash and it restarts again. So after shut down or restart I cannot boot it.
Do you think that this is because I do not have Bootcamp installed on the Windows 8?
I've downloaded the supported software for Windows 8, but when I click setup.exe, it is giving me the following error:
This version of Bootcamp is not intended for this computer model. I've been trying to install it for more than 78 hours, so I'll be extremely gratefull to whoever help me. Thank you in advance.
P.S. Mac OS X partition boots fine.

If it is really not possible, I get it. But there are plenty of people that are running Windows 8 on the same model, that is powerfull enough to run Win 8. I'm actually running it, but until shut down or restart . Can't I edit Info.plst file alternative for Windows 8 like I did to allow BootCamp to image burn my USB on my model? I mean my model is same as the next one. I can't see why the drivers for mid 2010, won''t work on mine...

MacBook Pro 13" Late 2011, 16GB RAM and Apple Premium Service Center

Hello all,
My dad has a MacBook Pro 13" Late 2011, it came with a 4GB RAM. When he got Parallels and installed Windows 8, 4GB RAM were not enough to even deal with Safari so he had to buy 16GB RAM from Cruical. Today when he went to Apple Premium Service Center here in Qatar (51 East) they refused to install the x2 8GB RAM and only installed one of them. They kept warning my dad that installing the whole 16GB can cause issues with the MacBook Pro HDD and can make it go faulty. I wanted to ask if installing RAMs can pose the HDD life to any danger. Because my dad uses his Mac for work and wouldn't like to lose any of his files against small additional speed.
Thanks.

its very easy to do, here are step by step instructions with photos

Which battery to order for Macbook pro 13" mid 2010

I have a macbook pro 13" mid 2010. I need to know which battery to order from online store to replace my old one. It is very confusing as there is many models of batteries to chose from the online store.

Welcome to Apple Support Communities
The batteries available in the Apple Online Store are for Late 2008 and older MacBooks Pro, which include removable batteries.
In your case, your MacBook has got an integrated battery which is not designed to replace yourself, so you should take the MacBook to an Apple Retail Store and get your battery replaced for $129.
If you want to replace it yourself, these are the steps > http://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2010+Battery+Replace ment/4300/1 You can also get the battery for your MacBook in that website

Is it possible to upgrade a macbook pro 15 late 2008 memory upgrade to 8 go

Hi from Belgium,
Is it possible to upgrade a macbook pro 15 late 2008 memory from 4 to 8 go. And if yes would i have to replace both memory modules.
I'm also experiencing problems with the battery. Could you tell me if the new replacement batteries are based on the new techonology (long lasting) or if the replacement battery will be the same as the original one.
Thanks and have a good day.
Francis

Hi CMCSK and thanks.
Maybe it's because of the SMC reset I've done.
My computer wasn't responding to the power button when pressed and used to shut down unexpectedly so I did the SMC reset as per the procedure hereafter.
http://support.apple.com/kb/HT3964?viewlocale=en_US
So according to you, the battery seems to work properly and doesn't need to be replaced.
Don't know if it's important but the figures I gave where the one with magsafe connected.
In fact for the time beeing I only use my computer with magsafe plugged.
I just unplugged the magpower and here are the new figures after 10 minutes.
Charge Information:
Charge Remaining (mAh):          3103
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          3491
Health Information:
Cycle Count:          245
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -1431
Voltage (mV):          11816
Are these figures still ok ? Thanks for your help and have a good day.
Francis

MacBook Pro Retina Late 2013 Compatibility issue with Bose Companion 5 USB Speakers on Mavericks

Hi, I wonder if somebody has compatibility issues of new MacBook Pro Retina (late 2013) and Bose Companion 5 USB speakers? They work fine on a left USB port on my MacBook Pro, but doesn't work at all on a right one: USB speakers are not recognised or if recognised as "Uknown Audio Device", they doesn't work any way and iTunes stops playing till I take USB cable out.
I tested them already on two identical machines - the same issue: left USB port works fine, right one - not.
While comparing, I tested this audio device also with other MacBooks:
MacBook Pro 15" 2008 (Mavericks) - both USB ports work fine
MacBook 13" 2010 (Mountain Lion) - both USB ports work fine
MacBook Pro 13" Retina early 2013 (Mavericks) - both USB ports work fine
So it is somehow related exactly to the MacBook Pro Retina 15" Retina late 2013 with Maverics. I guess some sound card and USB port communication issue. Does any body exeriences such problems as well?

Hi,
Im having USB problems with storage devices and android phone connections
Thanks

HT3964 smu macbook pro 13 late 2010 refuses to reset

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