HT3965 When trying to sync songs from Itunes account to new Iphone 5s I lost everything on there...HELP

I just got an Iphone 5s. I plugged it into my computer to transfer all my songs from my Ipod Touch. When I did it erased everything on my phone...contacts, pictures, everything...Can this be undone????

This didn't happen by just by syncing your iPhone with iTunes.
The first time a new iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device to the new iPhone, or set up the iPhone as a new iPhone. This is designed to be done right away with a new iPhone.
Sounds like you selected to transfer the backup for your iPod Touch to your new iPhone. All data included with the backup is replaced by the backup for the device you chose to transfer to your iPhone, which includes contacts and photos/videos in the Camera Roll. Any music or apps that were downloaded with the iPhone can be redownloaded.
You manually entered all contacts on the iPhone, or are you accessing an email account on the iPhone that supports syncing contacts over the air?

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Where are you looking on the iPad ? Your synced music (and that which you download from iTunes directly on the iPad) should go into the Music app
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I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.

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In the course of your troubleshooting to date, have you worked through the following document?
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Ok i got my phone 15 hours ago and have read the guide, and set it all up properly but for the life of me i cant get music to sync from itunes library to my iphone ?
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I tried to create a playlist of some songs to test it and clicked on sync music and select playlist of the songs i wanted and still nothing ?
Please where am i going wrong ?

Yes the music tab is checked and yer ive tried clicking on all music and that didnt work and then i tried just selecting the playlists i had created like a put all my dance songs in one playlist called dance and can listen to it on itunes on my pc but when i check that box and try to sync them still nothing ?
And im using itunes on my pc with my iphone connected via usb
Really driving me insane ive tired so hard to work it out myself without clogging up forums with silly questions but no nothing !And it looks so easy and so it should be but pfffffffft it just wont have it ?
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Hey there,
I have also ran into this problem at one time. However, after some thorough web searching I ran into this website, which offered numerous suggestions by different people who have come across this error. Hope it helps a bit. Don't be afraid to try any of these solutions.
http://www.chromewalker.com/cw_six/?p=148
B-rock

Error when trying to purchase songs with iTunes account

Hi, is anyone able to help with this.
I am tryig to purchase some songs with my iTunes account (it is inn credit by about £6) but an error keeps coming up every time i try to purchase a song or if i try to view my account details. It is as if i am putting the password in wrong but i know that i am not. I have even reset the password now 3 times and it always seems as if it has gone through successfully but then when i try to purchase a song or view my account details again, the same error is coming up.
The error message is as follows:
*'We could not commplete your iTunes Store request. An unknown error occurred (-9808) There was an error in the iTunes Store. Please try again later'*
This message has been coming up all day though. Does anybody have any idea if i am doing anything wrong or whether there is a technical fault with iTunes? I have downloaded the updated version as well so it can't be because i have the older version.
Thanks,

Welcome to AD!
The top 4 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) Time or time zone not correct on your PC.
3) The culprit was Norton. Ggo to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.)
4) Delete or cut the preferences.xml file which contains your iTunes preferences.
Close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. You'll need to set your preferences back to what they were and then connect to the iTunes store.

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No explanation is provided - just the "can't sync" icon. Really frustrating and not at all user friendly!
Please help.
Thanks,
jrc4372

What happens when you try to sync? Error messages?
Yu need at leadt iTunes 10.5.x fof an iPod withiOS 5.

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Try going through the steps in this document:
http://support.apple.com/kb/TS1539
CG

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Hello from Germany!!!!!!
I am using an iphone 5 (updated to the newest version) and a Windows-7-Notebook (Samsung Series 9) with iTunes (also updated to the newest version).
When I try to sync a song to my connected iphone, the bar ist stuck in the middle, it doesn't continue with the transfer and after a while, a window pops up saying that the time limit is exceeded, tha transfer is interrupted.
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Hello there, LeeA_.
The following Knowledge Base article offers up some practical steps for troubleshooting your device not being recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Sync Session Failed to Start iTouch iOS5: Apple Support Communities
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HT3965 When trying to sync songs from Itunes account to new Iphone 5s I lost everything on there...HELP

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