HT3971 I can not buy gam in the game clash of clans says can not connect itunes store

please help me ..

Hi baroofromelcajon,
You do not mention what you are trying to use to connect to the iTunes store, but if it is a PC troubleshoot using this article -
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
For a Mac use this one -
iTunes 11 for Mac: If you have trouble using the iTunes Store
http://support.apple.com/kb/PH12305
And from an iOS device use this one -
iTunes: Using the iTunes Store for iPhone, iPad, and iPod touch
http://support.apple.com/kb/HT1491
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

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    Hello there, Mouda27.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Here are the specifics for working with an iOS device:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Can not connect iTunes Store message

    Hi,
    İ bought my iPad from US and it's sync. to Turkey conditions by itself. İt's been just 1 months, so i iTunes store gives a Message which says " can't connect to Store" and just one option, you need to pick "OK" button. on my user manuel says iTunes store not aplicable in many countries, not many more,
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    Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • I can't purchase game money because I can't connect Itunes store

    I tried to purchase gold in an Chinese app game, but system told me they can't not complete
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    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
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  • TS1424 Message I get (can not connect iTunes store) help me please

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    Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • HT204266 I cannot buy the in-app purchases in "clash of clans". No clue from iTune store support.

    I cannot buy the in-app purchases of "clash of clans" after the recent update of version.

    Contact Support
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  • Can't connect iTunes Store

    Hi
    I whant to Pruche pile groom clash of clans game but error can't connect to iTunes Store
    Plz help and in all games it's the same

    Hello there, Mouda27.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Here are the specifics for working with an iOS device:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Can Now Connect iTunes Store & ACCt.

    Thank You for
    Unable to connect to the IStore & my acct. for a month I used the following posted suggestion to great success:
    In iTunes
    Go to Edit
    click Preferences
    click Parental Control
    In the 'Disallow 'column check the iTunes box, And
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    Addendum to Can now connect iStore
    Discovered after being able to connect to 'Educate U/iTunes University' in needed to return to :
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  • TS1424 itunes could not connect itunes store. An unknown Error occurred 3212

    HELP PLZ

    Welcome to the Apple community.
    Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.

  • I CAN'T BUY IN APP PURCHASE IN CLASH OF CLANS, I CAN'T BUY IN APP PURCHASE IN CLASH OF CLANS

    Please help when I want to buy gems in clash of clans it tells me contact iTunes Store or www.apple.com/support/iTunes/ww.

    Click here and request assistance.
    (85835)

  • Pleas help I can not buy cristal in the game clash of clans the reaso?

    Pleas help I can not buy cristal in the game clash of clans the reaso?

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    Error message?
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  • I hope you help me .. I can not buy the game Clash Of clans points from iTunes what to do

    I hope you help me .. I can not buy the game Clash Of clans points from iTunes what to do

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
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  • HT3702 Why i can not buy gems in game clash of clans by my credit card

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    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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    I have a defect in buying jewelry in the game clash of clans So far, did not send me what I had purchased
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    If you haven't recevied the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
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    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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