HT3971 I can not buy gam in the game clash of clans says can not connect itunes store
please help me ..
Hi baroofromelcajon,
You do not mention what you are trying to use to connect to the iTunes store, but if it is a PC troubleshoot using this article -
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
For a Mac use this one -
iTunes 11 for Mac: If you have trouble using the iTunes Store
http://support.apple.com/kb/PH12305
And from an iOS device use this one -
iTunes: Using the iTunes Store for iPhone, iPad, and iPod touch
http://support.apple.com/kb/HT1491
Thanks for using Apple Support Communities.
Best,
Brett L
Similar Messages
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Can't connect iTunes Store just in one mac
I can't connect iTunes Store just in my iMac but is no problem in the iPhone, MacBookAir.
Anyone can't help me, please?
ThanksHello there, Mouda27.
The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Here are the specifics for working with an iOS device:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Can not connect iTunes Store message
Hi,
İ bought my iPad from US and it's sync. to Turkey conditions by itself. İt's been just 1 months, so i iTunes store gives a Message which says " can't connect to Store" and just one option, you need to pick "OK" button. on my user manuel says iTunes store not aplicable in many countries, not many more,
how can i change my iTunes Store settings? Or may i use iTunes Store from Turkey?
Thanks,Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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I can't purchase game money because I can't connect Itunes store
I tried to purchase gold in an Chinese app game, but system told me they can't not complete
the purchase please contact iTunes support. And they system also said can not connect to iTunes
Store! However, I actually did connect to iTunes Store and papa store. I don't why it keep saying
Can't connect to ITunes Store! I really need to purchase the gold from that game!
Anyone can help me?You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108608) -
TS1424 Message I get (can not connect iTunes store) help me please
I can not connect to iTunes store ,I need to upgrade lots of programs
Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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I cannot buy the in-app purchases of "clash of clans" after the recent update of version.
Contact Support
http://www.apple.com/support/itunes/contact/ -
Hi
I whant to Pruche pile groom clash of clans game but error can't connect to iTunes Store
Plz help and in all games it's the sameHello there, Mouda27.
The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Here are the specifics for working with an iOS device:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Can Now Connect iTunes Store & ACCt.
Thank You for
Unable to connect to the IStore & my acct. for a month I used the following posted suggestion to great success:
In iTunes
Go to Edit
click Preferences
click Parental Control
In the 'Disallow 'column check the iTunes box, And
then check the 'Allow Educate U' box
It works. I don't know why, but I am most grateful for the posted fix.Addendum to Can now connect iStore
Discovered after being able to connect to 'Educate U/iTunes University' in needed to return to :
iTunes Edit
Preferences
Parental Control
& now un-check the iTunes box
Educate U remains checked, but grayed out
All my iTune Store functions returned -
TS1424 itunes could not connect itunes store. An unknown Error occurred 3212
HELP PLZ
Welcome to the Apple community.
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. -
I CAN'T BUY IN APP PURCHASE IN CLASH OF CLANS, I CAN'T BUY IN APP PURCHASE IN CLASH OF CLANS
Please help when I want to buy gems in clash of clans it tells me contact iTunes Store or www.apple.com/support/iTunes/ww.
Click here and request assistance.
(85835) -
Pleas help I can not buy cristal in the game clash of clans the reaso?
Pleas help I can not buy cristal in the game clash of clans the reaso?
How would we know?
What happens when you try?
Error message?
What does it say?
Any info about your issue? -
I hope you help me .. I can not buy the game Clash Of clans points from iTunes what to do
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
HT3702 Why i can not buy gems in game clash of clans by my credit card
Why i can not by the gems in game clash of clan by my credit card
What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I have a defect in buying jewelry in the game clash of clans So far, did not send me what I had purchased
I've been buying the required steps, but did not show me the jewels purchased
This is my second day of the date of purchase
I've been buying in the history of 2/8/2014 at 7:51:45 pm
I wish I could find me a quick fix
The game is clash of clans
Mansour you Hayki
Kingdom of BahrainIf you haven't recevied the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Please help me I can't buy gems at game clash of clan
Please help me I can't buy gems at game clash of clan,but I can buy another game,the message when I buy gems "your purchase could not be completed",
thank you for your helpWhat happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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