HT3983 my microsoft word has stopped working, it says it cannot be opened because of a problem. what can i do?

My microsoft word cannot be opened, everything else works, excel, powerpoint etc. is there anything i can do apart  from reinstalling?

Please someone help pleaseeeeee. i have that issue too

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  • Microsoft word will not open. when i click it, it says microsoft word cannot be opened because of a problem. how can i fix this?

    my microsoft word will not open. when i click it, it says microsoft word cannot be opened because of a problem. then goes on saying, check with the developer to make sure microsoft word works with this verson of Mac OS X. i would like to find out how i can fix it myself if its possible. can anyone help?

    so i figured out i had to re put word into the microsoft office 2011 folder. but now when i click word it begins to start up but another window pops up saying, microsoft word has encountered a problem and needs to close. the details for it are:
    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2012-11-13 05:31:43 -0800
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.0.0.100825
    Crashed Module Name: MicrosoftOffice
    Crashed Module Version: 14.1.0.110310
    Crashed Module Offset: 0x002dbe3e
    Blame Module Name: MicrosoftOffice
    Blame Module Version: 14.1.0.110310
    Blame Module Offset: 0x002dbe3e
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
    Thread 0 crashed:
    #  1  0x41328e3e in _MsoFLoadControl + 0x0000078E (MicrosoftOffice + 0x002dbe3e)
    #  2  0x4132c0a1 in _MsoFLoadControl + 0x000039F1 (MicrosoftOffice + 0x002df0a1)
    #  3  0x3e74b7c8 in __mh_execute_header + 0x000207C8 (Microsoft Word + 0x000207c8)
    #  4  0x432fe435 in _SendMessageA + 0x0000010E (WLMUser + 0x00034435)
    #  5  0x432d7baa in _SetFocus + 0x0000018F (WLMUser + 0x0000dbaa)
    #  6  0x432d6f4f in _DefWindowProcA + 0x00001EDA (WLMUser + 0x0000cf4f)
    #  7  0x432d7046 in _EnumWindows + 0x0000003F (WLMUser + 0x0000d046)
    #  8  0x432d73da in _EnumWindows + 0x000003D3 (WLMUser + 0x0000d3da)
    #  9  0x432d7630 in _EnumWindows + 0x00000629 (WLMUser + 0x0000d630)
    # 10  0x432d789c in _EnumWindows + 0x00000895 (WLMUser + 0x0000d89c)
    # 11  0x432d7a09 in _EnumWindows + 0x00000A02 (WLMUser + 0x0000da09)
    # 12  0x432e83f6 in _EndDeferWindowPos + 0x00000990 (WLMUser + 0x0001e3f6)
    # 13  0x432dcc3f in _DefFrameProcA + 0x00000DE3 (WLMUser + 0x00012c3f)
    # 14  0x43303a2a in _AfxShowWindow + 0x0000019A (WLMUser + 0x00039a2a)
    # 15  0x3e7535e6 in __mh_execute_header + 0x000285E6 (Microsoft Word + 0x000285e6)
    # 16  0x3e72e4a5 in __mh_execute_header + 0x000034A5 (Microsoft Word + 0x000034a5)
    # 17  0x4339844b in __WlmMain + 0x00000061 (WLMKernel + 0x0000744b)
    # 18  0x3e72dbf5 in __mh_execute_header + 0x00002BF5 (Microsoft Word + 0x00002bf5)
    # 19  0x3e72dba6 in __mh_execute_header + 0x00002BA6 (Microsoft Word + 0x00002ba6)
    X86 Thread State:
    eax: 0x00000000  ebx: 0x00256980  ecx: 0x00000018  edx:0x00000003
    edi: 0x00000068  esi: 0x002de238  ebp: 0xbfffbf18  esp:0xbfffbef0
      ss: 0x00000023  eip: 0x41328e3e   cs: 0x0000001b   ds:0x00000023
      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010246
    Thread 1:
    #  1  0x93178382 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x00027382)
    #  2  0x93177f59 in __dispatch_queue_invoke + 0x000000A3 (libSystem.B.dylib + 0x00026f59)
    #  3  0x93177cfe in __dispatch_worker_thread2 + 0x000000F0 (libSystem.B.dylib + 0x00026cfe)
    #  4  0x93177781 in __pthread_wqthread + 0x00000186 (libSystem.B.dylib + 0x00026781)
    #  5  0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0x931789d6  ecx: 0xb0080d5c  edx:0x93178382
    edi: 0xa03ee1ec  esi: 0xb0080ed8  ebp: 0xb0080ef8  esp:0xb0080d5c
      ss: 0x00000023  eip: 0x93178382   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 2:
    #  1  0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
    #  2  0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x93177609  ecx: 0xb0102f6c  edx:0x93177412
    edi: 0x010001f8  esi: 0xb0103000  ebp: 0xb0102fc8  esp:0xb0102f6c
      ss: 0x00000023  eip: 0x93177412   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000286
    Thread 3:
    #  1  0x93151c0e in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00000c0e)
    #  2  0x931f1b50 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0b50)
    #  3  0x40dd519a in _MerpCreateSession + 0x00000B3F (merp + 0x0000319a)
    #  4  0x40dd4866 in _MerpCreateSession + 0x0000020B (merp + 0x00002866)
    #  5  0x40dd47f1 in _MerpCreateSession + 0x00000196 (merp + 0x000027f1)
    #  6  0x40dd5d8e in _MerpCreateSession + 0x00001733 (merp + 0x00003d8e)
    #  7  0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
    #  8  0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
    X86 Thread State:
    eax: 0xffffffa6  ebx: 0x931d92e4  ecx: 0xb0184a4c  edx:0x93151c0e
    edi: 0x00000121  esi: 0x41978390  ebp: 0xb0184ab8  esp:0xb0184a4c
      ss: 0x00000023  eip: 0x93151c0e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000206
    Thread 4:
    #  1  0x9317faa2 in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0002eaa2)
    #  2  0x92b625cc in +[NSThread sleepForTimeInterval:] + 0x0000007B (Foundation + 0x000a05cc)
    #  3  0x408e31a9 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c1a9)
    #  4  0x92ad84c4 in -[NSThread main] + 0x0000002D (Foundation + 0x000164c4)
    #  5  0x92ad8474 in ___NSThread__main__ + 0x000005DB (Foundation + 0x00016474)
    #  6  0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
    #  7  0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
    X86 Thread State:
    eax: 0x0000014e  ebx: 0x931ab916  ecx: 0xb0206ccc  edx:0x9317faa2
    edi: 0x00205770  esi: 0xb0206d38  ebp: 0xb0206d08  esp:0xb0206ccc
      ss: 0x00000023  eip: 0x9317faa2   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 5:
    #  1  0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
    #  2  0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x93177609  ecx: 0xb0288f6c  edx:0x93177412
    edi: 0x010001c0  esi: 0xb0289000  ebp: 0xb0288fc8  esp:0xb0288f6c
      ss: 0x00000023  eip: 0x93177412   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000286
    Loaded modules:
    0: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    1: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    2: Microsoft Word (14.0.0.100825 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
    3: mbukernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
    4: MicrosoftSetupUI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
    5: MicrosoftComponentPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
    6: Netlib (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
    7: MicrosoftOLE (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
    8: MicrosoftOLEAutomation (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
    9: merp (2.2.4.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
    10: MSXML (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
    11: MicrosoftOffice (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
    12: OfficeArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeA rt
    13: MicrosoftOleo (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
    14: MicrosoftMathFont (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
    15: MicrosoftChartPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
    16: MicrosoftPTLS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
    17: MsgrLibClient (8.0.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
    18: MBURibbon (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
    19: MViewLib (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
    20: WLMUser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
    21: WLMGraphicsDevice (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
    22: WLMKernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
    23: Gfx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
    24: SmartArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
    25: MicrosoftCloudServices (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versio ns/14/MicrosoftCloudServices
    26: mbustrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustr ings
    27: mbulocale (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloca le
    28: wlmstrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstr ings
    29: CocoaUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
    30: MicrosoftOfficeDRM (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/1 4/MicrosoftOfficeDRM
    31: ThreadPool (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/Thread Pool
    32: MicrosoftMenuLibrary (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions /14/MicrosoftMenuLibrary
    33: StdUrlMoniker (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/Std UrlMoniker
    34: Uniscribe (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscri be
    35: mbuinstrument (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbu instrument
    36: WinCrypto (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework /Versions/14/WinCrypto
    37: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
    38: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    39: mbunamedstrings (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
    40: CocoaTooltipParser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
    41: DocEx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
    42: WinHttp (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Ve rsions/14/WinHttp
    43: MicrosoftCredui (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
    44: MicrosoftDDCS (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
    45: WinAPIUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
    46: MicrosoftCSI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
    47: MetEx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Vers ions/14/MetEx
    48: MicrosoftFBA (14.1.0.110310 Reg=(null) Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framewo rk/Versions/14/MicrosoftFBA
    49: XPG (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
    50: MicrosoftFS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.f ramework/Versions/14/MicrosoftFS
    51: MicrosoftWlmFile (14.1.0.110310 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framew ork/Versions/14/MicrosoftWlmFile
    52: MicrosoftWebServices (14.1.0.110310 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.fr amework/Versions/14/MicrosoftWebServices
    53: Oimg (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14 /Oimg
    54: DisplayServices (290 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    55: AGL (AGL-3.0.12 Reg=English Loc=0x0000): /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    56: LaunchServices (362.3 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    57: SystemConfiguration (1.10.2 Reg=English Loc=0x0000): /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    58: ColorSync (4.6.8 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    59: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    60: IOSurface (74.1 Reg=English Loc=0x0000): /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    61: DiskArbitration (2.3.1 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    62: SecurityHI (36638 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    63: libvMisc.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    64: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    65: DSObjCWrappers (134 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    66: CrashReporterSupport (258 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    67: Help (41.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    69: libauto.dylib: /usr/lib/libauto.dylib
    70: ApplicationServices (38 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    71: CoreFoundation (550.44 Reg=en_US Loc=0x0000): /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    72: QTKit (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    73: SecurityInterface (40418.0.1 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    74: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    75: AE (496.5 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    76: MonitorPanel (1.3.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    77: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    78: Print (237.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    79: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
    80: libBLAS.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    81: CommonPanels (91 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    82: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    83: DataDetectorsCore (80.7 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    84: Foundation (751.63 Reg=en_US Loc=0x0000): /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    85: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    86: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    87: AudioToolbox (1.6.7 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    88: FamilyControls (2020 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    89: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    90: CarbonSound (3.9.3 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    91: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
    92: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    93: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
    94: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    95: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    96: LDAP (120.1 Reg=English Loc=0x0000): /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    97: CommerceCore (9.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    98: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    99: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
    100: libz.1.dylib: /usr/lib/libz.1.dylib
    101: CoreServices (44 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    102: ImageCapture (6.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    103: NavigationServices (182 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    104: VideoToolbox (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
    105: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
    106: libvDSP.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    107: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
    108: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    109: DesktopServicesPriv (1.5.11 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    110: OpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    111: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    112: Metadata (507.15 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    113: QuickLook (327.7 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    114: WebKit (6534.57.2 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    115: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    116: DirectoryService (621.15 Reg=English Loc=0x0000): /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    117: MultitouchSupport (207.11 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    118: OpenCL (12.3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    119: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
    120: libLAPACK.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    121: QuickLookUI (327.7 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    122: NetFS (3.2.2 Reg=English Loc=0x0000): /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    123: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    124: liblangid.dylib: /usr/lib/liblangid.dylib
    125: Backup (1.2.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    126: OSServices (359.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    127: QuartzCore (227.37 Reg=English Loc=0x0000): /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    128: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    129: SearchKit (1.3.0 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    130: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    131: PasswordServer (6.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    132: QuartzComposer ({156.30} Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    133: SpeechRecognition (3.11.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    134: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    135: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    136: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    137: DictionaryServices (1.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    138: LangAnalysis (1.6.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    139: CoreMediaIOServices (1497 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
    140: Kerberos (6.5.11 Reg=English Loc=0x0000): /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    141: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    142: QuartzFilters (1.6.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    143: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
    144: HTMLRendering (1.1.4 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    145: CoreData (251 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    146: CoreVideo (45.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    147: CoreUI (114 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    148: RawCamera (608 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    149: PDFKit (2.5.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    150: TrustEvaluationAgent (1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    151: Ink (107 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    152: libkxld.dylib: /usr/lib/system/libkxld.dylib
    153: OpenGL (1.6.14 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    154: Accelerate (Accelerate 1.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    155: AudioUnit (1.6.7 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    156: JavaScriptCore (6534.57.3 Reg=English Loc=0x0000): /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    157: MeshKitIO (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
    158: CarbonCore (861.39 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    159: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    160: ImageCaptureCore (1.1 Reg=English Loc=0x0000): /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
    161: libcups.2.dylib: /usr/lib/libcups.2.dylib
    162: CoreMedia (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    163: Security (55002 Reg=English Loc=0x0000): /System/Library/Frameworks/Security.framework/Versions/A/Security
    164: MeshKitRuntime (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
    165: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    166: ImageKit (1.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    167: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    168: CFOpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    169: MeshKit (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
    170: WebCore (6534.57.2 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    171: CFNetwork (454.12.4 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    172: SpeechSynthesis (3.10.35 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    173: ImageIO (3.0.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    174: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    175: AddressBook (883 Reg=English Loc=0x0000): /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    176: Quartz (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    177: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    178: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    179: CorePDF (1.4 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    180: AppleVA (4.10.27 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    181: CoreAudio (3.2.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    182: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    183: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    184: MediaToolbox (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    185: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
    186: QuickTime (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    187: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    188: vImage (4.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    189: AppKit (1038.36 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    190: PrintCore (312.7 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    191: Carbon (152 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    192: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    193: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
    194: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    195: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    Operating System Information
    Operating System: Mac OS X 10.6.8 (Build 10K549)
    CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
    gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
    gestaltSystemVersion err = 0, result = 0x1068
    Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
    Microsoft Application Information:
    Error Reporting UUID: 3F516802-AEA7-42A8-9F3B-93311230EF70
    Time from launch: 0 hours, 0 minutes, 0 seconds
    Total errors on this client: 11

  • Microsoft Word has stopped working at startup - 'InPageError'

    Problem signature:
      Problem Event Name: InPageError
      Error Status Code: c0000010
      Faulting Media Type: 00000003
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033
    Additional information about the problem:
      LCID: 1033
      skulcid: 1033
    I am using Windows 7.

    Hi,
    Did you install the Office 2013 SP1? Had you try the following steps to narrow down the issue?
    Install the latest Windows updates to your computer.
    Office safe mode (Starting the application in Safe Mode is a great way to find out if the problem is caused by and add-in. click
    Start > Run in Windows 7, and type winword /safe and press Enter to start Word 2013.)
    If Word starts ,let’s disable the add-ins one at a time.
    With the Office application still in Safe Mode, click File >
    Options > Add-Ins.
    Next to the Manage list, click Go.
    Uncheck one of the add-ins in the list and click OK.
    Restart the application (not in Safe Mode this time).
    Add-ins that may cause problems with Office 2013
    Earlier versions of these add-ins are known to cause problems with Office 2013 applications:
    ABBYY FineReader: Visit this ABBYY FineReader web page to install the latest version.
    Broadcom Send-to-Bluetooth: Visit this Broadcom Bluetooth web page to install the latest version.
    Intel Send-to-Bluetooth: Visit this Intel web page to install the latest version.
    KingSoft’s PowerWord: Visit this KingSoft PowerWord web page to install the latest version.
    =========
    If the Office application doesn’t start in Safe Mode, the problem isn’t with add-ins. Go to the More Information section for other reasons why your Office application is crashing.
    Please upload the whole event log and collect app crash dump file for further research: 
    First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\winword.exe]
    "DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
      00,6d,00,70,00,73,00,00,00
    "DumpCount"=dword:00000010
    "DumpType"=dword:00000001
    "CustomDumpFlags"=dword:00000000
    Once word crashes again, please find the crashdump file under c:\ (file:///c:/).
    Regards,
    George Zhao
    TechNet Community Support

  • Microsoft Word Has Stopped Working

    This is for Office 2013 Professional Plus.
    This error happens when I start Word, and randomly when I use Ctrl+C, or Alt-Tab to another Screen. This error just plain annoying. Is there a solution to this problem?
    Problem Details:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    WINWORD.EXE
      Application Version:    15.0.4551.1006
      Application Timestamp:    526938c8
      Fault Module Name:    nvwgf2umx.dll
      Fault Module Version:    8.15.11.8688
      Fault Module Timestamp:    4a983728
      Exception Code:    c0000005
      Exception Offset:    000000000006aa8f
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    4105
    Additional information about the problem:
      LCID:    1033
      skulcid:    4105
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    Hi,
    This issue seems to be related to your Nvidia Display Driver, please visit the link below, download the latest official driver that matches your graphics card, check if the issue persists:
    http://www.nvidia.com/Download/index.aspx?lang=en-us
    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
    Regards,
    Melon Chen
    TechNet Community Support

  • Append Emails - "Microsoft outlook has stopped working...". Help !

    64 bit
    windows 8.1
    outlook 2013
    acrobat XI (eleven) Pro
    Outlook normal, no add in. Have to run as administrator. Lose search facility and other problems but at least the Add in icon is there.
    Trying to Append files or create using the Add in icon in Outlook (in Administrator mode).
    "Microsoft outlook has stopped working". " Windows is checking for a solution to the problem".
    What's the problem?
    Also unrelated have this message " only one version of outlook can run at same time". Not sure if relevant.

    Hi,
    1. The current version of Acrobat 11.0.09, you check your version, go to Help menu --> About Adobe Acrobat
    2. Append an email to existing pdf, i assume you mean attaching email as pdf to an existing pdf document.
           For that you can follow steps below:
             a. Convert email as pdf, like you know. Once the email get converted to PDF it has portfolio like structure. So you can click on "Open File" like shown in screen shot attached below.
             b. Then how to attach a file with existing pdf you may check steps mentioned in this link: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7ca6.w .html
    ~Ajlan Huda.

  • Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working"

    Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working" after I close any word document, (newly created or old word documents). Functionality of Word appears to be fine, I'm just tired of it crashing everytime I close it. Please HELP!
    I am using Windows Vista, Service Pack 2 and Microsoft office 2007. The funny thing is, that when you are logged in to the other profile that we have created on our computer, Microsoft Word seems to work perfectly fine. The followiing is the exact "problem
    signature":
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WINWORD.EXE
    Application Version: 12.0.6541.5000
    Application Timestamp: 4c38f4a9
    Fault Module Name: StackHash_7ea6
    Fault Module Version: 6.0.6002.18005
    Fault Module Timestamp: 49e03821
    Exception Code: c0000374
    Exception Offset: 000afaf8
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: 7ea6
    Additional Information 2: ac730771d80f73e85b4b32dbb839afea
    Additional Information 3: dd03
    Additional Information 4: 741335d7d979867fc01d44e6acd4ebee
    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    If you can explain the solution in the most simple terms possible, it would help a lot. Thank you in advance.
    --Ty

    Hi,
    This issue may occur due to conflict with certain software\driver such as PDF add-ons or default printer software.
    To resolve your issue, you can follow the methods below to delete the corresponding registry:
    1. Click Start , type regedit in the Start Search box, and then press ENTER.
    2. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
    3. Locate and then click the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
    4. On the Edit menu, click Delete, and then click Yes.
    5. Exit Registry Editor.
    6. Restart Word
    Hope it helps.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

  • Word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

    word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

    Hi Rachel,
    Have you tried reinstalling Microsoft Word? Have you tried reinstalling Office? Have you run any updates recently for Microsoft Office? There was one that came out this week. You may wish to ask this question over at the Microsoft Word forums, there's a good chance you'll get a better answer as well. This forum is primarily designed for the MacBook Air hardware and interoperability with OS X on a MacBook Air.
    http://support.microsoft.com/gp/cp_macoffice2008_master

  • Microsoft Lync has stopped working ... please close the program

    The following error message has displayed when I logon to Windows 7.
    Lync starts up at the same time with Windows:
    This error message shows "Microsoft Lync has stopped working ... please close the program".
    However, Lync is working fine even after I click on "close the program. The detail information on the error message is as below:
    Faulting application name:   UcMapi.exe
    version:                                       
    4.0.7577.0
    time stamp:                               
    4cc138ea
    Faulting module name:         MSVCR90.dll
    version:                                       
    9.0.30729.6161
    time stamp:                               
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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Eason Huang
    TechNet Community Support

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    It's recommended to download and install
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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Eason Huang
    TechNet Community Support

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    Please remember to mark a post that answers your question as an answer...If a post doesn't answer your question but you've found it helpful, please remember to vote it as helpful :)
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