HT3983 my microsoft word has stopped working, it says it cannot be opened because of a problem. what can i do?
My microsoft word cannot be opened, everything else works, excel, powerpoint etc. is there anything i can do apart from reinstalling?
Please someone help pleaseeeeee. i have that issue too
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my microsoft word will not open. when i click it, it says microsoft word cannot be opened because of a problem. then goes on saying, check with the developer to make sure microsoft word works with this verson of Mac OS X. i would like to find out how i can fix it myself if its possible. can anyone help?
so i figured out i had to re put word into the microsoft office 2011 folder. but now when i click word it begins to start up but another window pops up saying, microsoft word has encountered a problem and needs to close. the details for it are:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-13 05:31:43 -0800
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.0.0.100825
Crashed Module Name: MicrosoftOffice
Crashed Module Version: 14.1.0.110310
Crashed Module Offset: 0x002dbe3e
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.1.0.110310
Blame Module Offset: 0x002dbe3e
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x41328e3e in _MsoFLoadControl + 0x0000078E (MicrosoftOffice + 0x002dbe3e)
# 2 0x4132c0a1 in _MsoFLoadControl + 0x000039F1 (MicrosoftOffice + 0x002df0a1)
# 3 0x3e74b7c8 in __mh_execute_header + 0x000207C8 (Microsoft Word + 0x000207c8)
# 4 0x432fe435 in _SendMessageA + 0x0000010E (WLMUser + 0x00034435)
# 5 0x432d7baa in _SetFocus + 0x0000018F (WLMUser + 0x0000dbaa)
# 6 0x432d6f4f in _DefWindowProcA + 0x00001EDA (WLMUser + 0x0000cf4f)
# 7 0x432d7046 in _EnumWindows + 0x0000003F (WLMUser + 0x0000d046)
# 8 0x432d73da in _EnumWindows + 0x000003D3 (WLMUser + 0x0000d3da)
# 9 0x432d7630 in _EnumWindows + 0x00000629 (WLMUser + 0x0000d630)
# 10 0x432d789c in _EnumWindows + 0x00000895 (WLMUser + 0x0000d89c)
# 11 0x432d7a09 in _EnumWindows + 0x00000A02 (WLMUser + 0x0000da09)
# 12 0x432e83f6 in _EndDeferWindowPos + 0x00000990 (WLMUser + 0x0001e3f6)
# 13 0x432dcc3f in _DefFrameProcA + 0x00000DE3 (WLMUser + 0x00012c3f)
# 14 0x43303a2a in _AfxShowWindow + 0x0000019A (WLMUser + 0x00039a2a)
# 15 0x3e7535e6 in __mh_execute_header + 0x000285E6 (Microsoft Word + 0x000285e6)
# 16 0x3e72e4a5 in __mh_execute_header + 0x000034A5 (Microsoft Word + 0x000034a5)
# 17 0x4339844b in __WlmMain + 0x00000061 (WLMKernel + 0x0000744b)
# 18 0x3e72dbf5 in __mh_execute_header + 0x00002BF5 (Microsoft Word + 0x00002bf5)
# 19 0x3e72dba6 in __mh_execute_header + 0x00002BA6 (Microsoft Word + 0x00002ba6)
X86 Thread State:
eax: 0x00000000 ebx: 0x00256980 ecx: 0x00000018 edx:0x00000003
edi: 0x00000068 esi: 0x002de238 ebp: 0xbfffbf18 esp:0xbfffbef0
ss: 0x00000023 eip: 0x41328e3e cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010246
Thread 1:
# 1 0x93178382 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x00027382)
# 2 0x93177f59 in __dispatch_queue_invoke + 0x000000A3 (libSystem.B.dylib + 0x00026f59)
# 3 0x93177cfe in __dispatch_worker_thread2 + 0x000000F0 (libSystem.B.dylib + 0x00026cfe)
# 4 0x93177781 in __pthread_wqthread + 0x00000186 (libSystem.B.dylib + 0x00026781)
# 5 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x0000016b ebx: 0x931789d6 ecx: 0xb0080d5c edx:0x93178382
edi: 0xa03ee1ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x00000023 eip: 0x93178382 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0102f6c edx:0x93177412
edi: 0x010001f8 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x93151c0e in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00000c0e)
# 2 0x931f1b50 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0b50)
# 3 0x40dd519a in _MerpCreateSession + 0x00000B3F (merp + 0x0000319a)
# 4 0x40dd4866 in _MerpCreateSession + 0x0000020B (merp + 0x00002866)
# 5 0x40dd47f1 in _MerpCreateSession + 0x00000196 (merp + 0x000027f1)
# 6 0x40dd5d8e in _MerpCreateSession + 0x00001733 (merp + 0x00003d8e)
# 7 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 8 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x931d92e4 ecx: 0xb0184a4c edx:0x93151c0e
edi: 0x00000121 esi: 0x41978390 ebp: 0xb0184ab8 esp:0xb0184a4c
ss: 0x00000023 eip: 0x93151c0e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 4:
# 1 0x9317faa2 in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0002eaa2)
# 2 0x92b625cc in +[NSThread sleepForTimeInterval:] + 0x0000007B (Foundation + 0x000a05cc)
# 3 0x408e31a9 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c1a9)
# 4 0x92ad84c4 in -[NSThread main] + 0x0000002D (Foundation + 0x000164c4)
# 5 0x92ad8474 in ___NSThread__main__ + 0x000005DB (Foundation + 0x00016474)
# 6 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 7 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0x0000014e ebx: 0x931ab916 ecx: 0xb0206ccc edx:0x9317faa2
edi: 0x00205770 esi: 0xb0206d38 ebp: 0xb0206d08 esp:0xb0206ccc
ss: 0x00000023 eip: 0x9317faa2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 5:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0288f6c edx:0x93177412
edi: 0x010001c0 esi: 0xb0289000 ebp: 0xb0288fc8 esp:0xb0288f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Loaded modules:
0: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
1: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
2: Microsoft Word (14.0.0.100825 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
3: mbukernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
4: MicrosoftSetupUI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
5: MicrosoftComponentPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
6: Netlib (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
7: MicrosoftOLE (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
8: MicrosoftOLEAutomation (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
9: merp (2.2.4.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
10: MSXML (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
12: OfficeArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeA rt
13: MicrosoftOleo (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
14: MicrosoftMathFont (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
15: MicrosoftChartPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
17: MsgrLibClient (8.0.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
18: MBURibbon (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
19: MViewLib (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
20: WLMUser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
21: WLMGraphicsDevice (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
22: WLMKernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
23: Gfx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
24: SmartArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
25: MicrosoftCloudServices (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versio ns/14/MicrosoftCloudServices
26: mbustrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustr ings
27: mbulocale (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloca le
28: wlmstrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstr ings
29: CocoaUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
30: MicrosoftOfficeDRM (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/1 4/MicrosoftOfficeDRM
31: ThreadPool (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/Thread Pool
32: MicrosoftMenuLibrary (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions /14/MicrosoftMenuLibrary
33: StdUrlMoniker (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/Std UrlMoniker
34: Uniscribe (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscri be
35: mbuinstrument (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbu instrument
36: WinCrypto (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework /Versions/14/WinCrypto
37: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
38: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
39: mbunamedstrings (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
40: CocoaTooltipParser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
41: DocEx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
42: WinHttp (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Ve rsions/14/WinHttp
43: MicrosoftCredui (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
44: MicrosoftDDCS (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
45: WinAPIUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
46: MicrosoftCSI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
47: MetEx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Vers ions/14/MetEx
48: MicrosoftFBA (14.1.0.110310 Reg=(null) Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framewo rk/Versions/14/MicrosoftFBA
49: XPG (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
50: MicrosoftFS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.f ramework/Versions/14/MicrosoftFS
51: MicrosoftWlmFile (14.1.0.110310 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framew ork/Versions/14/MicrosoftWlmFile
52: MicrosoftWebServices (14.1.0.110310 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.fr amework/Versions/14/MicrosoftWebServices
53: Oimg (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14 /Oimg
54: DisplayServices (290 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
55: AGL (AGL-3.0.12 Reg=English Loc=0x0000): /System/Library/Frameworks/AGL.framework/Versions/A/AGL
56: LaunchServices (362.3 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
57: SystemConfiguration (1.10.2 Reg=English Loc=0x0000): /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
58: ColorSync (4.6.8 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
59: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
60: IOSurface (74.1 Reg=English Loc=0x0000): /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
61: DiskArbitration (2.3.1 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
62: SecurityHI (36638 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
63: libvMisc.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
64: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
65: DSObjCWrappers (134 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
66: CrashReporterSupport (258 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
67: Help (41.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
69: libauto.dylib: /usr/lib/libauto.dylib
70: ApplicationServices (38 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
71: CoreFoundation (550.44 Reg=en_US Loc=0x0000): /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
72: QTKit (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
73: SecurityInterface (40418.0.1 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
74: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
75: AE (496.5 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
76: MonitorPanel (1.3.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
77: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
78: Print (237.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
79: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
80: libBLAS.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
81: CommonPanels (91 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
82: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
83: DataDetectorsCore (80.7 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
84: Foundation (751.63 Reg=en_US Loc=0x0000): /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
85: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
86: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
87: AudioToolbox (1.6.7 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
88: FamilyControls (2020 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
89: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
90: CarbonSound (3.9.3 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
91: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
92: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
93: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
94: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
95: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
96: LDAP (120.1 Reg=English Loc=0x0000): /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
97: CommerceCore (9.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
98: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
99: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
100: libz.1.dylib: /usr/lib/libz.1.dylib
101: CoreServices (44 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
102: ImageCapture (6.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
103: NavigationServices (182 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
104: VideoToolbox (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
105: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
106: libvDSP.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
107: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
108: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
109: DesktopServicesPriv (1.5.11 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
110: OpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
111: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
112: Metadata (507.15 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
113: QuickLook (327.7 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
114: WebKit (6534.57.2 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
115: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
116: DirectoryService (621.15 Reg=English Loc=0x0000): /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
117: MultitouchSupport (207.11 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
118: OpenCL (12.3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
119: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
120: libLAPACK.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
121: QuickLookUI (327.7 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
122: NetFS (3.2.2 Reg=English Loc=0x0000): /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
123: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
124: liblangid.dylib: /usr/lib/liblangid.dylib
125: Backup (1.2.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
126: OSServices (359.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
127: QuartzCore (227.37 Reg=English Loc=0x0000): /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
128: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
129: SearchKit (1.3.0 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
130: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
131: PasswordServer (6.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
132: QuartzComposer ({156.30} Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
133: SpeechRecognition (3.11.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
134: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
135: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
136: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
137: DictionaryServices (1.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
138: LangAnalysis (1.6.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
139: CoreMediaIOServices (1497 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
140: Kerberos (6.5.11 Reg=English Loc=0x0000): /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
141: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
142: QuartzFilters (1.6.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
143: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
144: HTMLRendering (1.1.4 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
145: CoreData (251 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
146: CoreVideo (45.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
147: CoreUI (114 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
148: RawCamera (608 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
149: PDFKit (2.5.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
150: TrustEvaluationAgent (1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
151: Ink (107 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
152: libkxld.dylib: /usr/lib/system/libkxld.dylib
153: OpenGL (1.6.14 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
154: Accelerate (Accelerate 1.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
155: AudioUnit (1.6.7 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
156: JavaScriptCore (6534.57.3 Reg=English Loc=0x0000): /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
157: MeshKitIO (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
158: CarbonCore (861.39 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
159: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
160: ImageCaptureCore (1.1 Reg=English Loc=0x0000): /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
161: libcups.2.dylib: /usr/lib/libcups.2.dylib
162: CoreMedia (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
163: Security (55002 Reg=English Loc=0x0000): /System/Library/Frameworks/Security.framework/Versions/A/Security
164: MeshKitRuntime (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
165: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
166: ImageKit (1.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
167: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
168: CFOpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
169: MeshKit (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
170: WebCore (6534.57.2 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
171: CFNetwork (454.12.4 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
172: SpeechSynthesis (3.10.35 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
173: ImageIO (3.0.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
174: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
175: AddressBook (883 Reg=English Loc=0x0000): /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
176: Quartz (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
177: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
178: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
179: CorePDF (1.4 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
180: AppleVA (4.10.27 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
181: CoreAudio (3.2.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
182: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
183: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
184: MediaToolbox (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
185: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
186: QuickTime (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
187: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
188: vImage (4.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
189: AppKit (1038.36 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
190: PrintCore (312.7 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
191: Carbon (152 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
192: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
193: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
194: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
195: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.6.8 (Build 10K549)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1068
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 3F516802-AEA7-42A8-9F3B-93311230EF70
Time from launch: 0 hours, 0 minutes, 0 seconds
Total errors on this client: 11 -
Microsoft Word has stopped working at startup - 'InPageError'
Problem signature:
Problem Event Name: InPageError
Error Status Code: c0000010
Faulting Media Type: 00000003
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
LCID: 1033
skulcid: 1033
I am using Windows 7.Hi,
Did you install the Office 2013 SP1? Had you try the following steps to narrow down the issue?
Install the latest Windows updates to your computer.
Office safe mode (Starting the application in Safe Mode is a great way to find out if the problem is caused by and add-in. click
Start > Run in Windows 7, and type winword /safe and press Enter to start Word 2013.)
If Word starts ,let’s disable the add-ins one at a time.
With the Office application still in Safe Mode, click File >
Options > Add-Ins.
Next to the Manage list, click Go.
Uncheck one of the add-ins in the list and click OK.
Restart the application (not in Safe Mode this time).
Add-ins that may cause problems with Office 2013
Earlier versions of these add-ins are known to cause problems with Office 2013 applications:
ABBYY FineReader: Visit this ABBYY FineReader web page to install the latest version.
Broadcom Send-to-Bluetooth: Visit this Broadcom Bluetooth web page to install the latest version.
Intel Send-to-Bluetooth: Visit this Intel web page to install the latest version.
KingSoft’s PowerWord: Visit this KingSoft PowerWord web page to install the latest version.
=========
If the Office application doesn’t start in Safe Mode, the problem isn’t with add-ins. Go to the More Information section for other reasons why your Office application is crashing.
Please upload the whole event log and collect app crash dump file for further research:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\winword.exe]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Once word crashes again, please find the crashdump file under c:\ (file:///c:/).
Regards,
George Zhao
TechNet Community Support -
Microsoft Word Has Stopped Working
This is for Office 2013 Professional Plus.
This error happens when I start Word, and randomly when I use Ctrl+C, or Alt-Tab to another Screen. This error just plain annoying. Is there a solution to this problem?
Problem Details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 15.0.4551.1006
Application Timestamp: 526938c8
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 8.15.11.8688
Fault Module Timestamp: 4a983728
Exception Code: c0000005
Exception Offset: 000000000006aa8f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
LCID: 1033
skulcid: 4105
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409Hi,
This issue seems to be related to your Nvidia Display Driver, please visit the link below, download the latest official driver that matches your graphics card, check if the issue persists:
http://www.nvidia.com/Download/index.aspx?lang=en-us
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
Melon Chen
TechNet Community Support -
Append Emails - "Microsoft outlook has stopped working...". Help !
64 bit
windows 8.1
outlook 2013
acrobat XI (eleven) Pro
Outlook normal, no add in. Have to run as administrator. Lose search facility and other problems but at least the Add in icon is there.
Trying to Append files or create using the Add in icon in Outlook (in Administrator mode).
"Microsoft outlook has stopped working". " Windows is checking for a solution to the problem".
What's the problem?
Also unrelated have this message " only one version of outlook can run at same time". Not sure if relevant.Hi,
1. The current version of Acrobat 11.0.09, you check your version, go to Help menu --> About Adobe Acrobat
2. Append an email to existing pdf, i assume you mean attaching email as pdf to an existing pdf document.
For that you can follow steps below:
a. Convert email as pdf, like you know. Once the email get converted to PDF it has portfolio like structure. So you can click on "Open File" like shown in screen shot attached below.
b. Then how to attach a file with existing pdf you may check steps mentioned in this link: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7ca6.w .html
~Ajlan Huda. -
Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working"
Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working" after I close any word document, (newly created or old word documents). Functionality of Word appears to be fine, I'm just tired of it crashing everytime I close it. Please HELP!
I am using Windows Vista, Service Pack 2 and Microsoft office 2007. The funny thing is, that when you are logged in to the other profile that we have created on our computer, Microsoft Word seems to work perfectly fine. The followiing is the exact "problem
signature":
Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.6541.5000
Application Timestamp: 4c38f4a9
Fault Module Name: StackHash_7ea6
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000374
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 7ea6
Additional Information 2: ac730771d80f73e85b4b32dbb839afea
Additional Information 3: dd03
Additional Information 4: 741335d7d979867fc01d44e6acd4ebee
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
If you can explain the solution in the most simple terms possible, it would help a lot. Thank you in advance.
--TyHi,
This issue may occur due to conflict with certain software\driver such as PDF add-ons or default printer software.
To resolve your issue, you can follow the methods below to delete the corresponding registry:
1. Click Start , type regedit in the Start Search box, and then press ENTER.
2. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
3. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
4. On the Edit menu, click Delete, and then click Yes.
5. Exit Registry Editor.
6. Restart Word
Hope it helps.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” -
word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?
Hi Rachel,
Have you tried reinstalling Microsoft Word? Have you tried reinstalling Office? Have you run any updates recently for Microsoft Office? There was one that came out this week. You may wish to ask this question over at the Microsoft Word forums, there's a good chance you'll get a better answer as well. This forum is primarily designed for the MacBook Air hardware and interoperability with OS X on a MacBook Air.
http://support.microsoft.com/gp/cp_macoffice2008_master -
Microsoft Lync has stopped working ... please close the program
The following error message has displayed when I logon to Windows 7.
Lync starts up at the same time with Windows:
This error message shows "Microsoft Lync has stopped working ... please close the program".
However, Lync is working fine even after I click on "close the program. The detail information on the error message is as below:
Faulting application name: UcMapi.exe
version:
4.0.7577.0
time stamp:
4cc138ea
Faulting module name: MSVCR90.dll
version:
9.0.30729.6161
time stamp:
4dace5b9
Exception code: c0000005
Fault offset:
0003b4a8
OS version:
6.1.7601.2.1.0.256.27
Locale ID:
1041
There are no tangible ill effects, however, I want to know the error reason.Hi,
Please try to uninstall the default Sound Card, VGA Device/Video Card, Graphic Card. Then restart Lync 2010 to test the issue.
Please try to uninstall the latest Lync 2010 update (especially for the Security Update), then restart Lync 2010.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support -
Microsoft Excel Has Stopped Working at End of VBA Code
I'm using Microsoft Excel Professional Plus 2010. My code essentially looks up a date in a different sheet, copies it to another sheet in an organized location, and prints to PDF. If I run the code for a period longer than a couple months ago,
at the end of the VBA code, it states "Microsoft Excel Has Stopped Working", quits, and recovers.
I added in a piece of code at the end to save the workbook, which it does, then it quits. I can reopen the document and all my work is saved. There is something going on I can't put my finger on but for some reason it only happens when I'm dealing
with more information than usual (a couple months worth, possibly only 20-30 rows of info).
Any suggestions? Thank you in advance!
DanHi,
In regarding of the issue, we'd better do some tests to narrow down the issue and find the root cause.
Please copy the file with code to another PC (We'd better use the similar environment) to test.
First, if it works well, this issue might be caused by the Excel or other program in your PC. I recommend we follow this KB to troubleshoot:
http://support.microsoft.com/kb/2758592/en-us
Then, if the issue still exists, we could collect the Event log and App crash dump file to do deep troubleshoot.
Second, if it still crashes Excel 2010 in other PC, it might be due to the VBA code. I suggest you upload the code and post the issue to MSND forum for Excel to get more help.
http://social.msdn.microsoft.com/Forums/en-US/home?forum=exceldev&filter=alltypes&sort=lastpostdesc
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Microsoft Excel has stopped working
We are on BW 7.0 and BEx7.0
I have activated BI Content of InfoCube 0WBS_C11 and all it's SAP delivered Query elements. The InfoCube is loaded with data already.
When I run the queries in BEx, I got message "Microsoft Excel has stopped working" on the queries which have only one parameter of "My Controlling Area", If the queries have other parameters like BWS besides Controlling Area, I got"No Applicable Data Found" .
Please help, thanks.We are on ERP Release 604 level 0004 SP SAPKH60404.
Office 2007 or lower is the standard for our users. When Report Painter and Infoset query reports are displayed in Excel view using Office 2010 Excel and the file tab is selected (to save the file), a box with the message 'Microsoft Excel has stopped working' appears.
We just discovered this issue and are looking for an answer. The work around for now is to export a spreadsheet file. -
"Microsoft Lync has stopped working"; Skype for Bu...
Recently installed Skype for Business and have since been unable to open the application. When launching software, app crashes while loading with error "Microsoft Lync has stopped working".
Event Viewer reported this error:
Faulting application name: lync.exe, version: 15.0.4719.1000, time stamp: 0x552cf129
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x231c
Faulting application start time: 0x01d09878724cd109
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\lync.exe
Faulting module path: unknown
Report Id: b09d4ca9-046b-11e5-8f3f-e4115bf03d0b
I have also attached the DxDiag
Any assistance would be greatly appreciated.
Attachments:
DxDiag.zip 8 KBHi,
Please try to uninstall the default Sound Card, VGA Device/Video Card, Graphic Card. Then restart Lync 2010 to test the issue.
Please try to uninstall the latest Lync 2010 update (especially for the Security Update), then restart Lync 2010.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support -
Microsoft excel has stopped working (on model update...).
Hi eb
I have chaneged the query of an excel 2013 power pivot model's data source.
On save an update of the models data is launched.
Every thing goes well until the very end of data retrieval (around 27 milion records).
At that point excel crashes with the enoying massage 'Microsoft excel has stopped working'.
I have looked in windows logs there is just one general massage with nothing in it...
Where would you go looking?
File size at 4.5 milion records is 111MB so at 27 milion should be around 666MB...
TIA!
ReaWhat version of Excel 2013 do you have installed? 32 bit or 64 bit? It sounds like 32 bit based on your above scenario. When you have excel open, open up task manager and watch your memory usage. 32 bit Excel is capped at 2 GB of RAM, but realistically it
starts crashing right around the 650 MB to 1.2 GB range. (I've seen it crash anywhere in this range)
I'd suggest either limiting your query down to pull much fewer rows or installing the 64 bit version of Office/Excel.
In addition to what SQLBISchmidt has already mentioned, double check that you are only including columns that will actually be used within the Power Pivot model. Be especially careful with columns that have many distinct values (i.e. high cardinality) as
these can be very costly in terms of memory consumption.
Do you happen to have any complex calculated column calculations in the table or related tables? This can also cause these kind of issues if it is indeed memory-pressure related.
You may find this official help article useful in finding a way to reduce the memory footprint of this table: http://office.microsoft.com/en-gb/excel-help/create-a-memory-efficient-data-model-using-excel-2013-and-the-power-pivot-add-in-HA103981538.aspx
Regards,
Michael
Please remember to mark a post that answers your question as an answer...If a post doesn't answer your question but you've found it helpful, please remember to vote it as helpful :)
Website: nimblelearn.com, Blog:
nimblelearn.com/blog, Twitter:
@nimblelearn -
Microsoft visio has stopped working
Hello,
I have an error with Microsoft Visio, everytime when open the program, show this error:
"microsoft visio has stopped working"
This is the event:
Log Name: Application
Source: Application Error
Date:
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PC
Description:
Faulting application name: VISIO.EXE, version: 14.0.6106.5000, time stamp: 0x4df4946d
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000005
Fault offset: 0x0002e39e
Faulting process id: 0x18b8
Faulting application start time: 0x01cc993d3ff16ca3
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\VISIO.EXE
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
ThanksSir, i found the most Visio Error from Bluetooth add in , so please try these steps , i hope it works for you :
(1) Go to C:\Program Files\Microsoft Office\Office12.
(2) In this folder, right click Visio.exe, and select "Run as Administrator".
(3) Go to Tools >> Trust Center >> Add-ins.
(4) At the bottom of the Trust Center dialog box, select Com Add-ins in the manage dropdown and click Go.
(5) Uncheck "Send to Bluetooth" checkbox.
(6) Click OK, and Exit Visio.
Regards,
MCP | MCTS | MCITP -
I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??
Try updating the printer driver.
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