HT3986 Windows always struck at set up

After install Windows 7 and restart , it always struck at set up. couldn't use keyboard and also mouse. Please help it is happen on New Macbook Air.

Welcome to the Lenovo Community !
Sorry to hear of the problem with your brand new computer. Unfortunately forum rules prohibit discussions about removing or circumventing passwords. This is due to the ease in which computers can be stolen. I would suggest that either you contact the place from which you purchased the laptop or contact Lenovo Support directly. I would start with the seller from whom you purchased it.
You can find the phone number for Lenovo Support in your country or area by using the link below....
http://support.lenovo.com/us/en/supportphonelist_alt1
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
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HT3986 Windows always struck at set up

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