HT3986 Windows install issues on new machine

Windows Update is telling me " Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Help please!

Did you restart?

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Re-Installing Aperture on new Machine

If I have the original 1.0 version of Aperture on disk and want to install to a new machine. Do I need to install this and then upgrade to 1.5.3 or can I/should I just jump to the full install of 1.5.3?
Thanks

Richard314 you will need to contact our support team in order to resolve your activation difficulties. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Windows XP installation on new machines

Hey, anybody knows if the latest Toshiba machines support Windows XP installation,
or it is commonly accepted to support only Windows 7 and later OS?
I tried to install Windows XP Pro SP3, 2008 release on Satellite C660 machine released in 2011,
and it crashed at the beginning of installation. Can it be that Bios prevents the installation,
forcing to work with Win 7?
Or some drivers are missing in XP installation pack, making XP incompatible with HW?

On this forum you will find many threads where you can find answer to your question and also good explanation how to install WXP on new notebook models.
> I tried to install Windows XP Pro SP3, 2008 release on Satellite C660 machine released in 2011,
and it crashed at the beginning of installation.
I presume it happen because of missing SATA driver. It must be loaded with F6 before WXP installation starts. You can also create WXP installation disc with integrated SATA driver. How to do this you can read on
http://aps2.toshiba-tro.de/kb0/TSB7B020R0000R01.htm
http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm
If you have more questions you are welcome.
By the way: have you created recovery DVD before you have started WXP installation?

Windows install on IMAC causes machine to switch off in the middle of the i

I have an 17 inch Intel based IMAC that was bought two years ago with both Windows and apple OS. I bought the newer 20 inch IMAC ( Model IMAC 7,1) last month and i can see that bootcamp is now part of the Leopard OS located in utilities, i upgraded the IMAC to the latest firmware ( BootRom 1M71.007A.B03 ) and the SMC i have seems to be the latest for this machine. I also downloaded the latest software upgrade ant it shows 10.5.2 i think, i tried running the bootcamp to tool, created the windows partition ok, i inserted the Windows XP Home with SP2 and it starts the windows instalation, with all the blue screens and all, when it gets to copyng the windows files from the CD, it gets to about 50% and the IMAC switches off, i tried this several times with same results, what am i doing wrong? Have any of you come across this problem?

See this FAQ:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#Reset_the_Organizers_online _services

Can't deactivate PS CS6 on old computer - how can I I install it on new machine

Hi -
I have had Photoshop CS6 and Lightroom 4 since mid-2012..
The hard drive failed on the machine they were installed/activated on, so I cannot
de-activate them. How then can I install them on my new replacement machine?
Thank you!
/kim

Try the Chat now button at the bottom of this link:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
I forgot to add that your allowed two installs on two of your own computers, so you can go ahead and install
on your new computer and it should still activate unless you already used up your two activations.

I have an old hard drive from a ruined computer attached to my new one but i cant find my old bookmarks which i want to install on the new machine. help please!

my old computer was running vista, and i had hundreds of bookmarks in many folders, but i cant find these when exploring the old drive. I presume i cant use the import facility as i wouldnt be able to access the firefox browser itself on the old drive, but i was hoping the bookmarks would be stored somewhere accessible

thanks for the suggestions weather15 - the firefox help site you directed me to explains what ought to happen but i cant make it work. I shut my firefox browser on my new machine and attach the hard drive from my old machine. I can explore the contents of that drive but when i search it for the suggested folder " %APPDATA%\Mozilla\Firefox\Profiles\" nothing is found. when i try and open firefox from the old drive, the browser opens that is the new version that i have on my new computer with no saved bookmarks! Am I doing everything right?

Installing software, windows install issue

Hi,
I recently taken over my dads laptop but cannot completely wipe it due to no access to some of the software installation discs etc but it means that several things that should have been fairly straight forward are not as easy as you'd think.
I'm having a problem installing the blackberry desktop software for PC. I can download the file which comes up as 610 b034_multilanguage.exe when i double click it appears to unzip the file it then comes up with the language option to select in Windows Install Shield Wizard, then configuring the windows installer with the Blackberry screen in the background. It then simply comes up with a box ' windows installer' with a scroll box with all sorts of info then only an 'ok' option box. If you select that the box closes and nothing happens. The install hasn't finished (or hasn't started in the first place) it isnt listed in the programs list, and the software is no where to be seen.
Someone please help!!??

Hi,
I recently taken over my dads laptop but cannot completely wipe it due to no access to some of the software installation discs etc but it means that several things that should have been fairly straight forward are not as easy as you'd think.
I'm having a problem installing the blackberry desktop software for PC. I can download the file which comes up as 610 b034_multilanguage.exe when i double click it appears to unzip the file it then comes up with the language option to select in Windows Install Shield Wizard, then configuring the windows installer with the Blackberry screen in the background. It then simply comes up with a box ' windows installer' with a scroll box with all sorts of info then only an 'ok' option box. If you select that the box closes and nothing happens. The install hasn't finished (or hasn't started in the first place) it isnt listed in the programs list, and the software is no where to be seen.
Someone please help!!??

K9A Platinum Raid Drivers, Windows Install Issue

I unzipped the "ATI IDE RAID" driver to a floppy, but I can't get the windows install to recognize it. It just goes to the "Please insert the disk labeled 'Manufacturer-supplied hardware suppor disk' into Drive A: and press ENTER" screen. I'm not sure what's wrong, as everything is connected, am I doing something wrong making the disk?

Yeah, I've used two different ones, and they both work fine on the computer I'm writing them with, I was wondering if you had to mess with the files, like put them all in the same folder or somesuch (I've tried that), or if you just unzipped to the diskette (tried that too). Is there cause to suspect the drive itself at this point?

Photosmart D7160 connected to desktop with Windows XP, issues with new laptop & network printing

We have a Photosmart D7160 connected to our desktop that runs Windows XP. I just got a new Acer laptop that runs Windows 7 (64bit). We set up a network to connect to the internet and so I can access documents that had been made on the desktop. I have not had issues using the printer off the desktop with any programs. I installed a creative program to create flyers, cards, etc onto the laptop. Same one as on the desktop. When trying to print off the laptop, I can not access the whole options on the printer. I forget the name of the options I want (maybe called printing preferences) but I would like to choose wether I am using the photo tray or presentation printing or economy printing, etc. I can only choose print. That is not good for printing cards, etc. I had made a recipe care template with that program and wanted to print one out.
What have I not done in setting up my laptop? I tried the to "add a printer" on a network and that did not fix my issue. Any help is appreciated. thanks.

Hi Bayratlj
Dunno if you've sorted your problem out, but I had exactly the same problem with a HP Photosmart 3100. I found some advice on http://discussions.apple.com/thread.jspa?messageID=6201674 regarding the firewall on the Mac and yes that is the problem. But as you'll see with my last post in that topic I cant figure out how to keep my firewall on AND have printer sharing. Just allowing printer sharing in the firewall settings is no help.
Cheers

How can I get themes from older version of iDVD installed on my new machine?

I recently tried to open an iDVD project that I haven't opened in years. I got the following error Message:
"The Project you chose uses a theme that is not installed. You must install the theme before continuing."
I clicked OK and then a menu popped up saying that I could download the theme(s) via Software Update. So I selected Download now. Software update opened and said it was checking for updates. Then after it was finished it said there was no new software for my computer and closed.
The Project was created using iDVD 4.0.1 on a PowerMac G4 and now I'm trying to open it using iDVD 7.0.4 on an intel iMac . Any help about how to get the correct themes installed would be appreciated. Thanks.

The only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
The iLife 11 disc only provides the themes from iDVD 5 - 7. None of the updaters available from the Apple Download site contain the earlier themes
OT

Install windows 8.1 enterprise trial on new machine

I want to install windows 8.1 enterprise trial iso from microsoft site.
Now I want to install it on new machine.
My new machine has ubuntu install and I want to clean install Windows 8.1.
How I create bootable disc from ISO ?

Hi,
If you want to clean install Windows 8.1 or other Windows, you should first have the installation media a DVD burned from the ISO file, here I give a method to burn an ISO file to a DVD in Windows 7, you can follow this way:
1.Insert a recordable CD, DVD, or Blu‑ray Disc into your disc burner.
2. Open Computer by clicking the Start button Picture of the Start button, and then clicking Computer.
3.In Windows Explorer, find the disc image file, and then double-click it.
4.If you have more than one disc burner, from the Disc burner list in Windows Disc Image Burner, click the burner that you want to use.
5.Click Burn to burn the disc.
http://windows.microsoft.com/en-us/windows7/burn-a-cd-or-dvd-from-an-iso-file
After this, you can conduct a clean boot in this way :
http://windows.microsoft.com/en-us/windows-8/clean-install
Regards
Wade Liu
TechNet Community Support

Install CS 2 upgrade on New Machine

Hello! Some years ago, I upgraded from ps 5 to CS2. Recently, our old XP machine finally gave up the ghost. Now I seek to install the CS 2 upgrade on our new Win 7 64 bit machine, but the install program wants me to allow for a search for PS 5 which is of course, not present on this new machine. I have the old serial number but the installation program only offers three radio buttons, each of which assumes I have the old program installed on the new machine ... which I do not as the old XP system crashed a while back. Any help is appreciated! Very respectfully jivajiva on Big Wheeling Creek.

Thanks for your response, Bob. Very respectfully, I still have the question in need of an answer. Also, respectfully, CS 2 may not be supported by Adobe, but it certainly will work on a 64 bit Win 7 machine ... (See http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/windows-7-comp atibility-adobe-photoshop-cs2/6f1b4955-7166-4b8f-ad9b-5d19150f803f )
However, the same problem is here: If the old XP machine with the physical upgrade is gone, and CS 2 is demainding to "see" the former software, even though I have the old key number, there is no way I can see to enter it. Now, of course I'd LOVE to get into CS 5, (even though I am STILL learning all I can do with CS 2) but at this time I just can not afford it. But ... let's say I could afford it ... then again, an upgrade would "seek" (if I may) that prior installation. In other words, this question is here for me now, with my current problem and even if I could afford an upgrade to CS 5, I imagine the same problem woujld be in effect. "Time to upgrade..." is well ... let me just say again ... thank you for answering quickly but I hope for an answer to this question which actually addresses the question. No offense! I am smiling ... I am not trying to be sarcastic or angry. This is an important issue to me.
Thank you again
Very respectfully jivajiva on Big Wheeling Creek

DW serial cant deactivate old one so can't install on new machine

Hi
I have spoken to adobe about this already; the problem is known. Basically they say I need to ring when I have my software installed on the new machine. The software is registered to me but it has been installed on older dead machines, so I can't deactivate. I am in New zealand and the wait on the phone for the US is 30 - 40 minutes which is kind of pricey. Can I resolve this anyother way? I have tried to call adobe NZ but without success.
thanks Matt

Mattashsit you will need to contact the support team as there is to much personal information which needs to be exchanged to resolve the issue in a public forum. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Moving boot camp to new machine with Parallels 10 or WinClone?

i seem to have a ton of document here but have not been able to figure a way out of my dilemma.
i have a 2006 mac pro that had two boot camp installs with one of windows 7 and one of XP. each of these are still intact on my hard drives in this computer. however, i can not see this computer on my display as there appears to be some issue with the converter that i am using for my cinema display mini display port (to get it to DVI display port on the 2006) so i cannot really DO anything with these installations other than see them when i put the disk in my new 2012.
Parallels 10 appears to have a new "boot camp" mode and i am trying to figure out if there is a way to get the boot camp installs into my 2012 as "virtual boot camp" installations. i just put one of the 2006 disks into the 2012 machine and tried this and Parallels seems to have accepted this but i am not sure if i somehow need to leave the physical boot camp install in this bay 4 or if i can just pull the disk and now i have a "virtual boot camp" install of windows 7.
ALSO, i DO have WinClone backups of both of these boot camp installations on the new machine but i believe i am supposed to run CHKDSK and Sysprep on the actual boot camp installs before trying to migrate them over to the new machine and since i cannot see anything in the old machine i can't try this. actually, i did try it back when i could see the 2006 but there was some error with the Sysprep and the thread proposing solutions was like 26 pages long.
anyway, anyone done this and have any suggestions?
THANKS
http://kb.parallels.com/en/113658

hotwheels 22 wrote:
A. when you say you can boot from corresponding installation media - you are talking about my Windows 7 and Windows XP install disks?
When you installed XP or W7, you would have used either an Install DVD or a USB, or both. This is what you would need. You can recreate the USB using Bootcamp Assistant, if necessary. The only caveat would be if you subsequently upgraded to later Service Packs, and the installer was built earlier than that.
B. when you say "if your windows is already bootable" you are saying that i could put the disk in the new machine, set preferences to BOOT from the Boot Camp installation on the other disk and run the Safe Mode on this boot camp install and then manually remove drivers? also presumably i can compare the 2006 machine to the 2012 machine and see which drivers i don't have to remove? also, i am guessing here that i can try either of these (boot from media or boot into safe mode in the boot camp) despite the fact that yosemite does not support XP boot camp?
It is possible that Windows may not boot at all, due to hardware changes and driver differences. Safe Mode is a minimal driver load boot. It should be bootable. If you end with a completely un-bootable system after you move disks, then Windows Startup Repair may be necessary first. You may also need to run chkdsk. I would also recommend uninstalling any third-party NTFS software. Once Windows is fully installed, there is no interaction with Yosemite, and a minimal interaction with firmware and Apple Bootmanager which recognizes a NTFS system.
C. can you help me with the terminology here? you ask if any of my "W7/WXP" disks have a version of OS X co-resident". at one point i had what i understood to be JUST an XP install on my 2006 machine on a hard drive which i still have. i don't know if this was installed "under" some OS but as far as i know i /just/ had a boot camp installation of XP on this disk. is this possible? if so, what do i call it? ALSO, i /now/ have basically two disks with one containing a PARTITION of Snow Leopord or Mountain Lion and a PARTITION of Windows XP Boot Camp. then the /second/ disk contains a CLONE of the OS X install and a PARTITION of Windows 7 Boot Camp. Do you know what i call these?! are either of them what you consider "co-resident"? i guess i don't exactly understand the types of boot camps i can have (ignoring virtual machines).
If the disk was formatted as an MBR disk and was fully dedicated to Windows, it will not have OS X. In some cases, a single physical disk can be partitioned to host both OSes. If the OS X part was on a separate physical disk, this is what is usually is done on a MacPro with multiple disks.
D. can i /PLEASE/ ask you to help me understand the types of virtual machines i can create on the 2012 with Parallels 10? right now i just hooked up a Windows 7 virtual machine from Parallels 7. so this is a "true virtual machine". but i can somehow also now create a "boot camp virtual machine" where i can EITHER boot into the boot camp or into the virtual machine? i mean, i guess what we are discussing is a way to CLEAN the Windows 7 BOOT CAMP INSTALLATION on my 2006 by putting the hard drive into the 2012 and to then - well i guess i then create a WinClone of the Boot Camp install and i run the WinClone MIGRATION procedure to get this boot camp on the 2012? /then/ i run parallels and hook up this Boot Camp install in the new machine?
Usually, BC installations can be imported as virtual machines. You can also install a VM using a virtual disk, which, to OS X, appears like a set of system files. You can as a test import the 2006 disk clone as a VM and test. The VM engines impose their own BIOS engine and can have their own drivers in such a VM. For example, they will emulate SCSI to access the underlying virtual or physical disk. They may also provide their own file system drivers. For example, VMware Fusion can provide HGFS to share files between OS X and Windows. Your approach should work, but I have never tested Winclone with the VM layer in the middle. You should ask Wincloen support if they support VM as an in-between layer or not. I do not think so.
E. can you remind me why i can't get a XP Boot Camp on the 2012 machine? was this due to the 2012 mac pro or was it yosemite or both i guess? i mean, for XP i am presumably going to run the TRANSFER procedure on the XP install /after/ putting the hard drive with XP boot camp from the 2006 into my 2012 and then i am going to run this VIRTUAL MACHINE FROM BOOT CAMP operation (link below)? if so, we are saying i can run this from the 2012 and then can i remove the XP Boot Camp drive from the 2012 and still have the virtual machine i guess? in this case i SHOULD ALSO run the XP through the procedure you explain? so in this case i will only have a virtualized XP Boot Camp install and with Windows 7 i will have both the BOOT CAMP install (which i presumably migrated to my OS X hard drive!) and i will be able to virtually boot to this boot camp install using Parallels 10?
Apple deprecated XP support as they moved to BC version 5.x. A new XP installation is not possible, but an existing XP installation will continue to work across OS X version upgrades. This is a 'physical' machine from 2006 MP. Once you install BC drivers on the XP installation to work with 2012, you will need to reverse the migration procedure (uninstall drivers for 2012MP, install 2006 MP drivers). It is a very unusual direction to want to go back to 2006 MP, but it is still a method if the 2012 MP hardware failed, and you wanted to go back to a working 2006 MP. You should check if Parallels 10 supports XP.
F. i guess if i want to make sure to retain a true boot camp install of the Windows XP install i have to repair the 2006 machine is that right?
http://kb.parallels.com/en/113658
Not necessarily. If you can migrate (simulating a SysPrep) to the 2012 MP machine, you do not need to resurrect the 2006 MP.

ProClarity Desktop Professional 6.3 64-Bit Install Issue

I'm having a bit of an issue getting this installed on a new machine. I was initially having trouble getting the prerequisites installed but thanks to an article i found looking through
these forums i have managed to get to the point of actually installing ProClarity. When i launch either "ProClarity Desktop Professional.msi" or the Setup.exe from
D:\Desktop Install\install the installer launches, progresses to a certain point and then crashes out with the below error:
"Microsoft Internet Explorer 6.0 or better is required for the installation of ProClarity Desktop Professional 6.3. You can update internet explorer at http://www.microsoft.com/windows/ie/default.asp"
I have received this error whilst running IE8, IE8(using the IE7 engine), IE9, the multiple IE install and variations of each running alongside each other. I tried using a process monitor so i could discover how the installer determines which version
of IE is being used but i haven't been able to find a single registry key or file that is checked for version. I've pretty much hit a roadblock, nothing i have tried has worked or yielded any more info for me to go on - a google search
returns squat.
Has anyone else come across this issue?

Nobody?
The section of the logs that seems to be the point of failure is below. It looks to have something to do with the C++ Redists but i have 2005, 2008 & 2010 installed. I've checked the file locations and they are all correct. Even a nudge in the right
direction would be hugely appreciated.
MSI (s) (38:CC) [16:19:49:948]: Doing action: MDACPRE_WrProvideStdDlls.C8C0673E_50E5_4AC4_817B_C0E4C4466990
Action start 16:19:49: MDACPRE_WrProvideStdDlls.C8C0673E_50E5_4AC4_817B_C0E4C4466990.
MSI (s) (38:CC) [16:19:49:948]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'MDACPRE_WrProvideStdDlls.C8C0673E_50E5_4AC4_817B_C0E4C4466990'
MSI (s) (38:68) [16:19:49:948]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI384.tmp, Entrypoint: Write_ProvideStdDlls
Write_ProvideStdDlls
Providing C:\Windows\msvcp80.dll
Error value: 5
CustomAction MDACPRE_WrProvideStdDlls.C8C0673E_50E5_4AC4_817B_C0E4C4466990 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 16:19:49: MDACPRE_WrProvideStdDlls.C8C0673E_50E5_4AC4_817B_C0E4C4466990. Return value 3.
MSI (s) (38:CC) [16:19:49:964]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:CC) [16:19:49:964]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:CC) [16:19:49:964]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:CC) [16:19:49:964]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 20, szDescription: "".
MSI (s) (38:CC) [16:19:49:964]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
MSI (s) (38:CC) [16:19:49:964]: Unlocking Server
MSI (s) (38:CC) [16:19:50:011]: Doing action: ISCleanUpFatalExit
Action start 16:19:50: ISCleanUpFatalExit.

HT3986 Windows install issues on new machine

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