HT3986 Windows installation asks to insert a driver for CD/DVD
When the installation of Windows 7 starts it asks for a driver for CD/DVD player. Can't find it on the drivers apple provided on my USB stick (downloaded with boot camp). How can I fix this?
Thanks in advance
I had this problem, and as you have probably found yourself, if you keep trying it eventually works. By 'works', I mean that you get to a window showing the partitions on the disc, but stating that the Bootcamp partition is not correctly formatted (NTFS). On my system (MacOS LIon) this is dealt with by the Bootcamp documentation, and you click on a link to get the option to format the partition ... and then it is (relatively) plain sailing.
Similar Messages
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HT3986 Windows 7 can not find any driver for my network
I finished installing windows 7 ultimate 64 bit but when I log into windows network is not available and trying to connect ethernet cable does not work either help me please
Welcome to the Apple Support Communities
Have you installed Boot Camp drivers? You need them to make the Wi-Fi and Ethernet cards work.
If you have Snow Leopard, insert the Mac OS X DVD and install the drivers. If you have Mountain Lion or Lion, you have to start into OS X (pressing X key while your computer is starting) and download the drivers on Boot Camp Assistant. See > http://support.apple.com/kb/HT4407 (it applies to Lion and Mountain Lion) -
Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package. A program required for this install to complete could not be run. Contact your support personanal or package vendor." If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now? What is my "package vendor"? And what is it I need to do to fix this? The message is unclear. Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load. Now I have no itunes on my computer and unable to sync my iphone. Help!
Thanks - RickHi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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Hi,
I just try to install the setup download from apple website for iTune and iCloud.
During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
Anyone can help on this??????
Thanks.
JustinI have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater. The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.
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when I installed iTunes 10.6 to windows 7, during the process i got this message -" There is a problem with this windows installer package. A program required for this install to complete could not be run" and after that the setup closed automatically. Plaese tell me if any setting up of windows is in order.
Try looking at the two previous discussions listed on the right side of this page with your same question.
Also, try searching/posting in the iTunes forum since you do not have an iPod problem. -
I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.
Go to "control panel" then "add or remove programs". Highlight "Apple software update" Choose "change" click "Repair" This should do the trick. Then download and install iTunes 10.5 again.
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I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed! -
I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
What does this mean, and how do you fix it?
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender."
Trying to install iTunes 10.7, first attempt; downloaded and ran with everything closed, seccond atttempt; just click on run, third attempt; ran upgrade with iTunes open. All of the results were the same.
Is there something wrong with the iTunes 10.7 Windows installer package?Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I got the iPod touch, when i went to connect it to my computer to upload my music to it, It said that I need to upgrade to 10.5 but when I did I got the message below. So I tried uninstalling itunes and quick time and I cant download it at all and still get the message below. I have NO itunes on my computer now. =(
The message I get is::
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
I have no idea what this message means or what to do....There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?
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