HT4009 After it says confirm your in app purchase it keeps on saying contact iTunes support for assistance what do I do
I go to download an in app purchase and after I select buy it always tells me to contact apple support for information what do I do
Don't know why it won't work if clicked on. Type it in. It works. Or try this:
https://expresslane.apple.com/GetproductgroupList.action
Similar Messages
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How do I fix this?
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/
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I keep getting this message when buy credots for clash of clans on iphone through itunes which is tied to my credit card.
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
Confirm your in-app purchase screen keeps popping up
confirm your in-app purchase screen keeps popping up and wont allow to cancel, im not able to use the ipod at all
Try the suggestions here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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When I try to make in-app purchases it tells me to contact iTunes support, what should I do?
Contact iTunes support, as directed:
http://www.apple.com/support/itunes/ -
As title, in game Heroes of Orders and Chaos !
Plz answer me A.S.A.PIf you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT1491 It could not purchase in app purchases it told me to contact iTunes support
What the title said...
Well contact iTunes support then.
What is the point of posting on a user forum when you have been told what you need to do?
Contact iTunes support directly. -
Message: "Confirm your in-app purchase" locks screen on iPod
Pop up communication window with message "Confirm your in-app purchase" appears at start up. Option is to buy or cancel. Either one results in another com window with message "You have already purchased this but it hasn't been downloaded" and returnes to above com window. Impossible to get to anything on the iPod. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I was filing TAX thru TurboTax. While filing TurboTAx changed full amount which wen to iTunes but TurboTax app says “payment didn’t go thru’. TurboTax suggest to contact iTunes Support to dismiss purchase or fix the problem.
you have paid for app and when app purchase will be approved then ony you should able to make payment for your TAX.
I had same problem. I called apple guys and got my money back than I use web version ofn turbo tax.
that works perfectly well.
problme with app is that you can not see your tax paper next year as web and app does not have any sync link.
use web version. -
I keep trying to buy in game packs but after I put in my password it says please ask iTunes support for authorization, what do I do?
You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
Regards. -
"Your Purchase Could Not Be Completed" I was required to contact iTunes Support for help
"Your Purchase Could Not Be Completed" I was required to contact iTunes Support for help
I have checked my bank card and there still more than enough credit to purchase on an App, everything is correct but iphone wouldnt let me purchaseDear Mr. King_Penguin,
Apologies in advance. I am an absolute newbie, and couldn't figure out how to "send" this other than checking your recent activity. I'm certain you get plenty "Thank you's". (This is another, -so please begin to skip here if the accolades are a nuisance!!) I promise that before I plague you w/ questions I will read as much as possible of what you've already "posted".
I've used IOS devices for years- yet I am still very much a beginner, especially searching for ways to utilize my devices to a "greater extent". My ios phobias began when I was gifted an iPod; terrified using "iTunes" on PC laptop, certain that syncing specific things would result in loss of data, cold sweats when a new "IOS Update" arrived, shock horror and awe at the entirely foreign & colourfully creative world of "Apple Language". Today my sadly underused iPad (4th Gen.) froze. The first go-to "reboot" wasn't working and the only thing on the device I had access to was Siri- and we really don't get along or talk very often... On June 10th 2012 (4:10am) you posted & responded to a query. (A "soft-reset"?!! Brilliant!) That post, saved me from pitching all my devices into the bin, today-three years later. After wasting hours fiddling w/o hope, I dipped a toe back in to Apple.com "support communities". I found your post quickly. Not at all the case (for me, with my ingrained "PC lingo") in the past. So, I thank you one thousand times, I've no idea why there exist tech angels such as yourself, why you do what they do for free, w/ no obvious benefits or profit-but I'm a "follower" now. Apologies once more for posting this here- I will go back to the newbie section and try to figure out all the things I should know to avoid future etiquette faux-pas. Sincerest thanks!! -
when purchasing something it says contact itunes support to complete what is going on can any 1 help me
Apple - Support - iTunes Store - Contact Us
Glee Karaoke is an in app purchase ...
Check out these support articles...
iTunes Store: About In-App Purchases
iTunes Store: Purchasing and managing auto-renewing subscriptions -
why do i keep on see the message "your purchase could not be completed contact itunes support to complete this transaction"everytime i want to purchase?
Click here and request assistance.
(78282) -
when i try to purchase garagrband from the app store it tells me to contact itunes support...why is this
Have you considered doing exactly what it told you to do?
Contact itunes support -
I have downloaded and attempted to purchas the app "ForeFlight HD" for the iPad 2, however, when I put my credit card information into the app for purchase, I am told to contact iTunes support to complete the transaction. Can you tell me how to fix this?
Contact iTunes Support:
http://www.apple.com/support/itunes/contact/
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