HT4009 app glitched and then I have a 100 in app purchase

I don't get it. App froze and tapped screen several times. Pressed home button. Restarted app and "thank you for your purchase" shows up with a 99 dollar charge. Clash of Clans in app purchase

Try contacting the support staff for the stores at http://www.apple.com/emea/support/itunes/contact.html

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How do I turn off the default radio in my music app. I cannot play my playlist until it first defaults to radio and then I have to start all over. this is very tedious!!!

how do I turn off the default radio in my music app. I cannot play my playlist until it first defaults to radio and then I have to start all over. this is very tedious!!!

This got me curious when I first saw it... It does indeed seem very Un-Apple-like (at least historically) to prevent a user from customizing their own device - Mac or iDevice - but today I'm unsure. I cannot grasp how a UX designer could leave a simple "OFF" switch out of the control panel. Another thing that Music Data Streaming does is eat up your Data Plan.
This May not be the exact issue as you describe, but seems to solve an issue of a Radio Playlist in iTunes resuming where it left off from the last use...
My Carly girl May 18, 2014 6:25 PM
Re: How do you turn off i tunes radio on the ipad air once it starts playing songs? in response to Betty91545
Play last song on list, songs will then stop. Works for me on iPad. Haven't tried yet on iPhone.
It is likely that THIS may be part of the real reason to push the iTunes Radio feature - revenue stream (nobody remembers "Payola?"):
Apple is more beholden to the shareholders than in the old days

I have Ipad 2. When I touch an icon, a box forms around it and then I have to tap it twice to open. The box is messing up the touch screen and when I go into some apps they open, update then shut down.

I have an Ipad2. All of a sudden when I touch an app or select anything, a box forms around the icon or word and then I have to tap it twice to open it. So everything I do I have to touch 3 times. Also now when I open some of the apps, they open, update then close down. How do I get rid of the box.

You might have turned VoiceOver 'on'. See if triple-clicking the home button turns it off, and if it does then cahnge what Settings > General > Axxessibility > Triple-Click Hme is set to.
Otherwise your need to use the 'touch to select, double-tap to activate' process to go into Settings > General > Accessibility > VoiceOver and turn it off.
The manual (http://support.apple.com/manuals/#ipad) also says that you should be able to switch voice-over off by connecting to your computer's iTunes :
Turn VoiceOver on or off in iTunes: Select iPad in the iTunes sidebar. In the Options section of the Summary pane, click Configure Universal Access. Select VoiceOver, then click OK.
So select Configure Universal Access at the bottom of the Summary tab and set Seeing to Neither

How can i say yes to automatic updates when they stop my wireless dlink to Virgin home broadband from getting on the internet and then i have to do a system restore to the day before the update to get it back to normal?!? Frustrated

how can i say yes to automatic updates when they stop my wireless dlink to Virgin home broadband from getting on the internet and then i have to do a system restore to the day before the update to get it back to normal?!? Frustrated
== This happened ==
Not sure how often
== automatic updates go on my computer, say if i click yes to update when shutting down

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

I would like to know if you go into free downloads why cannt you dowloads more than 10 and then you have to pay for them

I would like to know if the download that are free why cann't you download more than 10 and then you have to pay for them

If it's free, then it's free no matter how many you download. iTunes might take some time if you download more than three. I have more than 400 apps and a 50 of them are free and I don't have problem.
Are you sure it was free?

I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.

I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.
I saw this report being sent to Apple:
Interval Since Last Panic Report: 581719 sec
Panics Since Last Report: 10
Anonymous UUID: F4CF708D-D85C-4EC5-8047-4FC22C6B03AF
Fri Mar 7 13:00:14 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800020c590, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000007541000, CR4: 0x0000000000040660
RAX: 0xffffff8000000000, RBX: 0xffffff800d35a870, RCX: 0xffffff800cf55cd8, RDX: 0xffffff80008a8fcc
RSP: 0xffffff805e5f3d60, RBP: 0xffffff805e5f3da0, RSI: 0x000000001dcd6500, RDI: 0xffffff800d168778
R8: 0x0000000000000001, R9: 0xffffff805e5f3e88, R10: 0x0000000000000011, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff800d168770, R14: 0xffffff800d168778, R15: 0x0000000000000000
RFL: 0x0000000000010082, RIP: 0xffffff800020c590, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e5f3a00 : 0xffffff8000204d15
0xffffff805e5f3b00 : 0xffffff80002d1208
0xffffff805e5f3c50 :
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

Hmm. The problem still may be the RAM - Apple buys the RAM it puts in its machines from third-party vendors (usually Hynix) so it could be a RAM problem.
There are a couple of things that you can do yourself before taking your machine into an Apple Store or an AASP... download and run an application named Rember that will run a RAM test for you - let it run for a couple of hours or even overnight. If it turns out that your RAM is faulty, Rember will let you know. If it is faulty, then you have a couple of options - replace the RAM yourself or (particularly if you're under warranty still) take the machine to an Apple Store or AASP and have them replace the RAM.
If Rember finds no fault with the RAM, then you'll need to take it into an Apple Store/AASP and get a free diagnosis on the machine. Three beeps do usually indicate faulty RAM, but if it tests good with Rember you likely have another problem - it could be something as simple as the RAM, somehow, not seated correctly or signs of another hardware problem.
Run Rember first... call back with results.
Good luck,
Clinton

I am batch processing in PS 2014 (watermark and saving as jpeg from ps file). I get the message for some but not all 'this file needs to be saved as a copy with this option'. And then I have to save it manually. Does anyone know why this happens? (It is j

I am batch processing in PS 2014 (watermark and saving as jpeg from ps file). I get the message for some but not all 'this file needs to be saved as a copy with this option'. And then I have to save it manually. Does anyone know why this happens? (It is just a plain photoshop file, a watermark is added, then save as jpeg - the jpeg is saved to a different folder than the original photoshop file.) It happens for about 10 of 30/40 files approximately . Thank you, Kathryn

I believe I have figured it out - I need to flatten the image, even though there are no layers except for layer 0, first.

My Notes duplicate as I am typing them and then I have to delete the excess notes. Also, Notes no longer synch to my iPhone. Is there a simple solution?

My Notes deplicate as I am typing them and then I have to delete them. Also, Notes no longer synch to my iPhone. Is there a simple solution to these problems?

Jimyyz2 -
In the Accounts system preference you can see which accounts are being used.
Where are you storing your notes? If you show the folders list (View->Show folders list) you should see a header that has the account name of where the notes are stored. What does it say?

HT201210 I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?

I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?

Are you getting an error message number with your error message? If so, what number are you getting?

Just upgraded to Maverick and can't get my opening page to stay on GOOGLE. it keeps opening in SITES and then I have to click on GOOGLE.

I just upgraded to Mavericks and can't get my opening page to stay on GOOGLE. IT keeps opening in SITES and then I have to click on GOOGLE to begin searching. I would rather not hav to go through 2 steps to start everytime. I entered google's address in preferences but it ignores my preference.

You don't say which browser you are using so I will assume it's Safari. If so then open Safari - Preferences - General tab and look for where you set the home page, just set it to www.Google.com
If this fails for some reason then open Safari and reset it (look in the Safari menu) and choose all options for the reset. The re-try setting the preference. Post back with your results.

When i select the Full Screen option in video streams (like youtube, veoh, anything like that) i can do that 1 time 2nd time the screen goes blank and can only exit it with the Esc button and then i have to restart firefox and again i have my one Full ...

When i select the "Full Screen" option in video streams (like youtube, veoh, anything like that) i can do that one(1) time second(2nd) time the screen goes blank and can only exit it with the escape(Esc) button and then i have to restart firefox and again i have my one "Full-screen Ticket"

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

What happened to the option to see all your purchased movies alphabetically? I can only see recent purchases and then I have to look by movie type. With over 500 movies purchased this is a huge pain.

What happened to the option to see all your purchased movies alphabetically? I can only see recent purchases and then I have to look by movie type. With over 500 movies purchased, this is a huge pain. For instance the movie Airport 77 is classified as Drama not action? But it is action? I have to look at both types to find the film. I will stop buying films via AppleTV if this is the way it is going to stay. I am not searching for films in this crazy manner.

Same issue here. Might have to do with size of library. I too have over 300 purchased movies. "ALL PURCHASED" folder disappeared yesterday on all my AppleTV's. My son only has 20+ purchased movies and his still shows "ALL" folder. However, I had him log in under my account and "ALL" folder is missing??? I hope Apple gets this resolved quickly. I too do not want to flip through various Genres looking for movies.

My macbook pro will not let me change my background or screensaver. It only shows a pinwheel and then I have to force quit. HELP!

My macbook pro will not let me change my background or screensaver. It only shows a pinwheel and then I have to force quit it! HELP.

Sounds like one of your preference (.plist) files are corrupted.
See #12/#13 Step here
..Step by Step to fix your Mac
Deleting the System Preference or other .plist file

When i buy a mac does iLife last some time and then i have to buy it or how doesit work?

when i buy a mac does iLife last some time and then i have to buy it or how doesit work?

iLife lasts as long as youuse the Mac - it is possible (Probable) that upgrades will become available for purchase and that certain items like print products will eventually be unavailable without an upgrade - but the software will continue to work - some people still use iPhoto 2 which is over ten years old
LN

I have downloaded firefox and it always is locking up when I am in the middle of something, acts like I am not connected to the internet and then I have to restart my computer how can I retify this?

I have downloaded firefox and it always is locking up when I am in the middle of something, acts like I am not connected to the internet and then I have to restart my computer how can I retify this?

Hi Francis,
Are you getting kernel panics?
http://support.apple.com/kb/TS3742
http://www.thexlab.com/faqs/kernelpanics.html

HT4009 app glitched and then I have a 100 in app purchase

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