HT4009 Can I get my money back after my child purchased an in app purchase?

My child accidentally purchased an in app purchase for 99.99. Can I get my money back?!

Apple contact email, you can only do this once. Have your iDevice Restrictions on,
>Settings
>Require Password: Immediately
>Open iTunes on computer.
Quick Links
>Select Account
Purchase History
>See All
select the arrow ( -> )
Report A Problem

Similar Messages

  • HT4009 can i get my money back from an app

    The app was misleading . After I purchased it it did the same thing. Didn't work.
    May I please get my money back for it.

    You are not addressing Apple here. Apps are normally sold as is with no refund, at least on the iTunes side of things. Try and contact the app developer and see what they have to say. You can contact iTunes support by going to the link at the bottom of the page in the App store in iTunes.

  • Can you get your money back after you gift someone an app and it doesn't work?

    I kneed to know if you can get your money back when you gift an app to someone if it doesnt work. Thanks!

    If you've tried contacting the developer and not had a response then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and click the arrow to the left of it, click the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Can i get my money back after someone hacked into my account and bought something with it?

    I got an email telling me that someone in another country used my Appstore account to purchase something. I checked my bank statement to see if this was a hoax message but it is true as I can see the same amount from the same country withdrawn from my bank account.
    I changed my Apple ID password afterwards, but is there anything I can do/that Apple can do to get the money back that was stolen from me?

    Your best bet is to work with your bank to get them to reverse the charges by filing a fraud complaint.

  • How can I get my money back after buying the wrong book?

    I bought a book where the language was wrong, Danish instead of Norwegian. So how can I  get my refund the purchase?

    Click here and ask the iTunes Store staff for a refund.
    (103345)

  • Can i get my money back after buying an album on itunes?

    I bought an album on itunes for $5.99 and i did not like it.

    The iTunes Store will not refund your money just because you didn't like the album. If the tracks were defective or you mistakenly purchased the album thinking it was another one or because it was mislabed, then they might do something for you. But just because you didn't like it, no. That's why the iTunes Store provides previews of all their tracks, so you can listen to parts of each track before you buy.
    Regards.

  • Can I get my money back after purchasing an HD movie that is HDCP?

    I didn't know the HD movie was HDCP because it doesn't say so in the iTunes store. Now, I can't play it on my TV, so I should have bought the SD version instead to save money as well as the frustration.

    The iTunes Store will not refund your money just because you didn't like the album. If the tracks were defective or you mistakenly purchased the album thinking it was another one or because it was mislabed, then they might do something for you. But just because you didn't like it, no. That's why the iTunes Store provides previews of all their tracks, so you can listen to parts of each track before you buy.
    Regards.

  • How can I get my money back, after purchasing a rip-off app?

    I purchased a DVD creator app from the apple store.  It doesn't work.

    Refunds -
    All sales are final. the App Store is not a try it and return it situation.
    Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund.
    If your purchase was in the last few weeks you may also use this link to report a problem;
    https://reportaproblem.apple.com

  • HT204266 I bought an app for 4.99 and it not the app I needed. Can I get my money back or a credit?  It didn't do what I thought it would do.

    I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F

    Here is a link to the return policy.
    http://support.apple.com/kb/HT4461
    But, no.

  • Somone from China accessed my account and drained the money, how can i get my money back?

    Somone from China accessed my account and drained the money, how can i get my money back?

    That article only applies to previously purchased music, apps and books.
    Currently iTunes does not allow for re-downloading movies.  This may happen in the future with iCloud, but that remains to be seen.
    Your best bet is going to be to contact iTunes via email here:
    http://www.apple.com/support/itunes/contact.html?form=video&topic=Video%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
    Usually takes about 24 hours for  a response.

  • HT201209 How can I get my money back if someone gifts me after I bought it on iTunes?

    How can I get my money back if someone gifts me after I bought it on iTunes?
    Emmy

    The person who sent you the gift can either try resending it to somebody who doesn't already have it, or they can try contacting iTunes support and see if they can get a refund or credit for their gift : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I downloaded from iTunes a hd movie for the first time. What a disaster !                                                Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

    I downloaded from iTunes a hd movie for the first time. What a disaster ! Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

    Contact iTunes suport... http://www.apple.com/support/itunes/contact/
    It sounds like you might have a slow wifi internet connection?  How fast is it with a speed test from your iPad.

  • HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

    I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
    Please, help me :)

    Your best bet would be to try resetting the password to the account that you would like to use via iForgot
    Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
    After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

  • HT3702 Can you get your money back on a purchased song?

    I have purchased some songs that weren't what I thought they were,can I get my money back on them?

    All sales are final.
    Did you not listen to the sample before buying?

  • Can you get your photos back after the iphone does a restore

    Can you get your photos back after the iphone does a restore?

    Actually, wrong.
    The tech support people can help with Playbook purchased apps. If you've called and they said they cannot, you were lied to.
    Even in the link you posted, in #10, it states clearly "App Refund related matters are handled by BlackBerry Customer Care." That, my friend is accessed by the support number. Again, if you were told otherwise, you should inform them of such or ask for a manage/supervisor.
    And, you don't have a "Partner ID" because you are not a "Partner". The section you're referring to applies to mobile providers, which are the Partners.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for

  • Syncing Suffle after installing Windows 7 error message not allowed

    Installed Windows 7 on the computer-- wiped out previous I-tunes library. What do I have to do to be able to sync library on Shuffle with computer. Getting a message that the files can't be transferred because the computer isn't the authorized cmpute

  • No Audio on DVD

    Hi , I have just aquired Adobe Premiere Elements8, and since I have never used this programme nor any other editing programme before, I am battling to get to grips with the basics in the shortest possible time.  I am able to get to the point of readi

  • Apache in testing dosen't work

    i install apache mysql and php in testing repo. but apache dosen't work. $ sudo /etc/rc.d/httpd start :: Starting HTTP Daemon                                                  [FAIL] $ sudo /usr/sbin/apachectl start httpd: Syntax error on line 232 of

  • Windows Sharing "Accounts..." passwords do not reset?

    I am trying to connect my PC to my Mac and it seems to work fine for my laptop but not for my G5 tower. So, I went into my sharing preferences on my G5 and checked that my Windows Sharing was turned on, it was. Then I clicked on the Accounts... butto

  • CD showing up as wrong name

    I'm importing a CD into iTunes and it shows up under the wrong name and with all wrong info. Even if I delete it, when I try again it shows up as the same wrong name. How can I change it?