HT4009 Cannot make an in app purchase

I am unable to make an in app purchase for an called "Game of War." I've even tried using several different Apple ID's but it still hasn't worked. It gives me the message "unable to make pirchase go too www.appole.com/support/iTunes/ww/. for more assistance. Anyone encounter this before? If so how do I solve it

We are fellow users here on these forums, we won't know why you are getting the message to contact Support - if you haven't done so then you will need to do as the message tells you :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

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HT4009 Cannot make my in-app purchases!Why?

I Have a Game CSR Racing.
FIrst I was able to make 2 in-app purchases and now it says contact iTunes support in-app purchase fail!
What should I do now?
Help me!

I am having the same trouble you are..did you find out anything, please let me know!!!

HT4009 I cannot make an in-app purchase in War of Clans. Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store." I have followed the help message in the "settings" area repeatedly. I can connect to store other

I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!

Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 I make an In-App purchase and my device fails to complete the purchase. Could you do something about it and prevent it from ever happening again?

To iTunes Store
I've being trying to make an In-App purchase and it doesn't work. I get this message that says the pruchase can't be completed. Could you do something about it and prevent it from ever happening again?
Sincerely
Cameron

We are itunes users just like you.
You should contact itunes support

HT1933 I cannot make an in-app purchase it says to contact support. What is the problem?

I am trying to make an in-app purchase in Clash of Clans and it will tells me to contact supprt what is the problem?

You can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1933 I cannot make an in-app purchase

I have $0.40 remaining iTunes credit and I also added a valid card on my Apple account but I can't make an in-app purchase in Paper iOS app. What should I do?

By the way, the Restrictions option in Settings is Off.

HT4009 My ipad is a ios 6.1.3. I'm trying to make an in-app purchase. After entering my Apple ID, a box opens stating i cannot make the purchase, because the ipad connot connect to the itunes store.

I'm trying to make an in-app purchase, but after entering my apple ID, amessage comes up stating I cannot make the purchase. That the ipad is not connected to the itunes store. My ipad is connected via wifi through the hotspot on my iphone. The ipad is also connected to my laptop with itunes opened. I don't understand what the issue is.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT4009 When trying to make an In-App purchase it says Purchase cannot be completed. Why?

When trying to make an In-App purchase it says Purchase cannot be completed. Why? It has always worked.

rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do

HT4009 I am trying to make an in app purchase but am told purchase cannot be completed

I am trying to make an in app purchase and am not able too. What do I do to fix it. I have a credit on i tunes.

JVan03 wrote:
I am trying to make an in app purchase and am not able too.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: Some In-App Purchases require a Credit Card

In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.

HT3702 Anytime I try to make an in app purchase only for master of dragon it says cannot connect to iTunes Store. I have don't it multiple times recently and all of a sudden it has not let me purchase anything.

I cannot make anymore purchases on an app I have downloaded (master of dragon). It just started happening when I changed my cc payment information. It says sorry cannot connect to iTunes Store. And says cannot connect to itunes store(0). Please tell me what am I to do.

rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do

My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

HT4009 I would like to make an in app purchase using my $20.00 credit that I have on I tunes. I am using my i phone5. It does not give me the choice of using the credit that I have, only a credit card. How can I use the credit for the purchase??

I would like to make an in app purchase using the $20.00 credit that I have on itunes. I am using my i phone5. It does not give me the option of using the credit that I already have, only of using a credit card. How can I use the credt that I already have instead of a credit card?

Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card.

When I try to make an in-app purchase, it says it cannot complete the transaction.

So, I downloaded the app Roblox mobile and tried to make an in-app purchase with it, and it worked the first three times, but when I tried a forth time, it said "Please contact Itunes Support to complete this transaction" I then tried purchasing an app, and I was able, same with songs. But not with the in-app purchase. I do not use credit card, but I just got a few Itunes gift cards and I'm using those. I have redownloaded the app and tried over and over, and even waited a day, but it still doesn't work... its an Ipod 4th Gen and I just got it a few days ago, and there's only about ten apps on it. I also got the apple account at the same time. I sent Itunes support a message, but I'm posting this while waiting for their response.

rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do

HT4009 Hi, what do I have to do when I'm not able to make an in app purchase

Can't make an in app purchase from heros of order and chaos even though I have the required balance and I was directed to here

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

HT4009 Cannot make an in app purchase

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